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Acer Aspire V5-132 User Manual (Windows 8.1) - Page 73

Troubleshooting, Error messages, FREQUENTLY

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FREQUENTLY Frequently asked questions - 73 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad CMOS checksum error Disk boot failure Equipment configuration error Hard disk 0 error Hard disk 0 extended type error I/O parity error Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) disk, then press to reboot. Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center.

Section	Page
First things first	6
Your guides	6
Basic care and tips for using your computer	6
Turning your computer on and off	6
Taking care of your computer	7
Taking care of your AC adapter	7
Cleaning and servicing	8
Your Acer notebook tour	9
Screen view	9
Keyboard view	10
Left view	11
Information on USB 3.0	12
Right view	12
Base view	13
Using the keyboard	14
Lock keys and embedded numeric keypad	14
Hotkeys	15
Windows keys	16
Touchpad	17
Touchpad basics	17
Touchpad gestures	17
Recovery	19
Creating a recovery backup	19
Creating a drivers and applications backup	21
Recovering your system	23
Reinstalling drivers and applications	24
Returning to an earlier system snapshot	26
Returning your system to its factory condition	27
Recovering from Windows	27
Recovering from a recovery backup	30
Connecting to the Internet	34
Connecting with a cable	34
Built-in network feature	34
Connecting wirelessly	35
Connecting to a wireless LAN	35
Connecting to a 3G network	36
Using a Bluetooth connection	37
Enabling and disabling Bluetooth	37
Enabling Bluetooth from Windows 8.1	37
Adding a Bluetooth device	38
BIOS utility	42
Boot sequence	42
Setting passwords	42
Securing your computer	43
Using a computer security lock	43
Using passwords	43
Entering passwords	44
Power management	45
Saving power	45
Battery pack	47
Battery characteristics	47
Charging the battery	47
Optimizing battery life	48
Checking the battery level	49
Battery-low warning	49
Traveling with your computer	50
Disconnecting from the desktop	50
Moving around	50
Preparing the computer	50
What to bring to meetings	51
Taking the computer home	51
Preparing the computer	51
What to take with you	52
Special considerations	52
Setting up a home office	52
Traveling with the computer	52
Preparing the computer	53
What to take with you	53
Special considerations	53
Traveling internationally with the computer	53
Preparing the computer	53
What to bring with you	54
Special considerations	54
Acer Converter Port	56
Memory card reader	57
Connectivity options	57
Video and audio connectors	59
Universal Serial Bus (USB)	60
Frequently asked questions	62
Requesting service	64
Tips and hints for using Windows 8.1	66
How do I get to Start?	66
What are \	66
Can I boot directly to the desktop?	67
How do I jump between apps?	67
How do I turn off my computer?	67
How do I unlock my computer?	67
How do I personalize my computer?	68
Where are my apps?	70
What is a Microsoft ID (account)?	71
How do I add a favorite to Internet Explorer?	72
How do I check for Windows updates?	72
Where can I get more information?	72
Troubleshooting	73
Troubleshooting tips	73
Error messages	73
Internet and online security	75
First steps on the net	75
Protecting your computer	75
Choose an Internet Service Provider	75
Network connections	77
Surf the Net!	79