Biostar IDEQ 200A iDEQ 200A user's manual - Page 45

Software, Problem

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5 Chapter 5 5•4r Software Problem Good software is tested thoroughly before you receive it. However, software developers are human, and sometimes software encounters a situation that the programmers did not anticipate • A problem behaves erratically or refuses to accept user input: 1. Wait a while. The problem might be busy processing data or waiting for some event, such as network activity. 2. If possible, use the task bar to switch to other problems, save any documents that might be open, and close other programs. Then attempt to close the program that is misbehaving. 3. If a problem does not close, press the Ctrl + Alt + Del keys together only once. The computer will give you the option of ending the task or waiting longer. If you press Ctrl + Alt + Del a second time, the computer restarts if it can. 4. Check for patches to fix from the software developer. Download the file/files and execute to update your software. 5. As a last resort, if the computer totally ignores the mouse, keyboard and power button, you can unplug the power cable; wait a moment; and then plug the power cable back in. This forces the computer to restart. 6. If the problem persists, contact your computer dealer for technical support and service. 37

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Chapter
5
5
5
•
4
r
Software
Problem
Good
software
is
tested
thoroughly
before
you
receive
it.
However,
software
developers
are
human,
and
sometimes
software
encounters
a
situation
that
the
programmers
did
not
anticipate
•
A
problem
behaves
erratically
or
refuses
to
accept
user
input:
1.
Wait
a
while.
The
problem
might
be
busy
processing
data
or
waiting
for
some
event,
such
as
network
activity.
2.
If
possible,
use
the
task
bar
to
switch
to
other
problems,
save
any
documents
that
might
be
open,
and
close
other
programs.
Then
attempt
to
close
the
program
that
is
misbehaving.
3.
If
a
problem
does
not
close,
press
the
Ctrl
+
Alt
+
Del
keys
together
only
once.
The
computer
will
give
you
the
option
of
ending
the
task
or
waiting
longer.
If
you
press
Ctrl
+
Alt
+
Del
a
second
time,
the
computer
restarts
if
it
can.
4.
Check
for
patches
to
fix
from
the
software
developer.
Download
the
file/files
and
execute
to
update
your
software.
5.
As
a
last
resort,
if
the
computer
totally
ignores
the
mouse,
keyboard
and
power
button,
you
can
unplug
the
power
cable;
wait
a
moment;
and
then
plug
the
power
cable
back
in.
This
forces
the
computer
to
restart.
6.
If
the
problem
persists,
contact
your
computer
dealer
for
technical
support
and
service.
37