Bissell Carpet Cleaners User Guide - Page 18

Troubleshooting WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Remedies Reduced or No Spray Through Foot of Machine Clean Water Tank may be empty. Clean Water Tank may not be seated completely. Refill tank. Turn power OFF. Remove and reseat tank. The hose to your machine is not primed or may have lost prime. No Spray Through Hose & Tool 1. With the machine OFF and unplugged, remove Nozzle from the Foot. Place a ballpoint pen in the black cylinder next to the screw. When water bubbles up, remove the pen. Reassemble the Nozzle and hose. 2. Hold end of hose below water level in tank to prime. 3. With the Clean Water Tank full of water, the machine OFF and reclined, press the CleanShot button ON and wait for the CleanShot to drain for a few seconds; This will re-prime the machine. Clean Water Tank may be empty. Refill the Clean Water Tank. Clean Water Tank may not be seated properly. Turn power OFF. Remove and reseat the tank. Clean Water Tank may be empty. Refill the tank. No Spray Through CleanShot® Clean Water Tank may not be seated properly. The machine is not reclined. Pump may have lost prime. Turn power OFF. Remove and reseat the tank. Press the Recline Pedal and bring handle down to recline the machine. With the machine OFF and unplugged, remove the Nozzle from the Foot. Place a ballpoint pen in the black cylinder next to the screw. When water bubbles up, remove the pen. Reassemble the nozzle before cleaning again. CleanShot CleanShot button is not in the off Continues position. Spray When Machine is OFF Press the CleanShot button to turn it off. The button window will show the color red and a "O" symbol when it is in the off position. Dirty Water Tank may not be seat- Pick up tank and reseat so it fits in the machine. ed properly. Dirty Water Tank has picked up max amount of dirty water and reached full line. Empty tank. Loss of Suction Power Rubber Tab on Dirty Water Tank is not sealed tight. Accessory Hose Door may not be closed tightly in place. Check the Rubber Tab on the Dirty Water Tank and press firmly on all edges to secure it tightly (see step 2 on page 12 for detail). Check the Accessory Hose Door and make sure it is closed tightly - it should be locked into place. Nozzle may be clogged from pet Use the Nozzle Clean Out Tool and follow steps on page 15 for "Cleaning hair or debris. the Brush Rolls and Nozzle". Brush Roll cover not fully snapped Remove the Nozzle and Brush Roll cover. Follow step 6 from page 15 into place. and make sure you hear both buttons click into place. No Power Cleaning Mode Switch mistaken for Power Button. Outlet may not be active. Press the red Power Button on the left side of the machine to turn the machine ON. Try plugging in a different device that uses a grounded outlet to test for power from the outlet. Leaking Tank Tank may have been overfilled. Water may be caught in space between the tank and the tank's handle. 1. Make sure your tank has the water and formula that you've prepared. 2. With the cap twisted ON tightly, hold your tank at an angle, over a sink or drain, so any extra water can pour out of the space. 3. Wipe the tank dry with a cloth. 18 www.BISSELL.com