Blackberry 8700g User Guide
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- Blackberry 8700g | User Guide - Page 1
User Guide BlackBerry 8700 Smartphone - Blackberry 8700g | User Guide - Page 2
SWD-280428-0212105034-001 - Blackberry 8700g | User Guide - Page 3
Shortcuts...11 BlackBerry basics shortcuts...10 Phone shortcuts...11 Media shortcuts...11 Message shortcuts...12 Typing shortcuts...12 Search shortcuts...13 Attachment shortcuts...13 Browser shortcuts...14 Map shortcuts...15 Calendar shortcuts...15 Phone...17 Phone basics...17 Emergency calls...19 - Blackberry 8700g | User Guide - Page 4
media files...37 Viewing pictures...39 Managing pictures...41 Media shortcuts...11 Messages...43 Message basics...43 Email messages...48 PIN messages...55 SMS text messages...56 MMS messages...60 Message list options...63 Message shortcuts...12 Message troubleshooting...68 Typing...73 Typing basics - Blackberry 8700g | User Guide - Page 5
over the wireless network...118 Upgrade the BlackBerry Device Software...118 Return to the previous version of the BlackBerry Device Software...118 Delete the previous version of the BlackBerry Device Software...119 Application troubleshooting...119 Maps...121 Map basics...121 Navigation...122 - Blackberry 8700g | User Guide - Page 6
basics...129 Customizing contacts...131 Categories...132 Mailing lists...134 Multiple address books...135 SIM card phone book...136 Contact list options...137 Contact troubleshooting...138 Calendar...139 Calendar basics...139 Meetings...141 Calendar options...143 Multiple calendars...146 Calendar - Blackberry 8700g | User Guide - Page 7
and time from the wireless network automatically...171 Date and time troubleshooting...171 Notification profiles...173 Notification basics...173 LED notification...175 Custom notification...176 Notification profile troubleshooting...178 BlackBerry Messenger...179 Contacts...179 Conversations...181 - Blackberry 8700g | User Guide - Page 8
level...197 Reset the device...197 Extend battery life...197 View the amount of available memory on your device...198 Best practice: Optimizing your device performance...198 SIM card...199 About the SIM card phone book...136 Add a contact to your SIM card ...136 Copy contacts from your SIM card to - Blackberry 8700g | User Guide - Page 9
233 About service books...233 Accept a service book ...233 Delete a service book...233 Troubleshooting...235 BlackBerry basics troubleshooting...10 Phone troubleshooting...33 Message troubleshooting...68 Typing troubleshooting...81 Attachment troubleshooting...93 Synchronization troubleshooting...98 - Blackberry 8700g | User Guide - Page 10
Browser troubleshooting...115 Application troubleshooting...119 Maps troubleshooting...126 Contact troubleshooting...138 Calendar troubleshooting...147 Bluetooth technology troubleshooting...168 Date and time troubleshooting...171 Notification profile troubleshooting...178 Display troubleshooting... - Blackberry 8700g | User Guide - Page 11
key Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can use these links to make calls - Blackberry 8700g | User Guide - Page 12
key. BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan - Blackberry 8700g | User Guide - Page 13
Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key. • To return to the Home screen or application Phone shortcuts • To answer a call, press the Send key. • To insert a plus sign (+) when typing a phone number, press the O key. • To add an extension to a phone - Blackberry 8700g | User Guide - Page 14
SMS text messages, press the Alt key and S. • To view call logs, press the Alt key and P. • To view all your date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Typing shortcuts • To insert - Blackberry 8700g | User Guide - Page 15
options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. hold the Alt key and highlight a language. Release the Alt key. Insert symbols • To insert an at sign (@) or a period (.) specific cell, press G. • To view the content of a cell, press the Space key. 13 - Blackberry 8700g | User Guide - Page 16
address field, press the Space key. • To insert a slash mark (/) in the web address field, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, hold the Escape key. On a web page • To move to a specific web page, press G. • To return to - Blackberry 8700g | User Guide - Page 17
map, press the number key that corresponds to the direction in which you want to pan. • To zoom in to a map, press I. • To zoom out from a map, press O. • To view status information at the top of a map, trackwheel. • To move to the current date, press T. • To move to a specific date, press G. 15 - Blackberry 8700g | User Guide - Page 18
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you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact - Blackberry 8700g | User Guide - Page 20
phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. About using a headset You can purchase an optional headset to use with your BlackBerry® device. In the phone, you can use a headset button to answer or end a call - Blackberry 8700g | User Guide - Page 21
Emergency calls About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless - Blackberry 8700g | User Guide - Page 22
access number. Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, click the trackwheel. 2. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the - Blackberry 8700g | User Guide - Page 23
more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact. Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during - Blackberry 8700g | User Guide - Page 24
from a conference call 1. During a conference call, click the trackwheel. 2. Click Drop Call. 3. Click a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without - Blackberry 8700g | User Guide - Page 25
to your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in - Blackberry 8700g | User Guide - Page 26
In the phone, highlight a call log. 2. Click the trackwheel. 3. Click View History. 4. Click the trackwheel. 5. Click Edit Notes. 6. Click the trackwheel. 7. Click Clear Field. 8. Click the trackwheel. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan - Blackberry 8700g | User Guide - Page 27
• Verify that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only. 1. In the phone, click the trackwheel. 2. - Blackberry 8700g | User Guide - Page 28
Enter key. 8. Click the trackwheel. 9. Click Close. Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Call Forwarding. 4. Click the trackwheel. 5. Click Edit Numbers. 6. Click - Blackberry 8700g | User Guide - Page 29
with your BlackBerry®device, you can change call blocking options for the active phone number only. Prerequisites: Call blocking • Verify that your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that - Blackberry 8700g | User Guide - Page 30
. Prerequisites: Fixed dialing • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialing 1. In the phone, click the trackwheel. 2. Click Options. 3. Click FDN - Blackberry 8700g | User Guide - Page 31
smart-dialing options to specify a default country code and area code for phone numbers. If you specify a default country code and area code, when you make calls, you only need to dial a country code and area code when the codes differ from the codes that you specified in the smart-dialing options - Blackberry 8700g | User Guide - Page 32
: TTY support • Verify that your wireless service provider supports this feature. • Verify that your TTY device operates at 45.45 bits per second. • Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry® device. Turn on TTY support 1. In the phone, click - Blackberry 8700g | User Guide - Page 33
. To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice - Blackberry 8700g | User Guide - Page 34
Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Click the trackwheel. 6. Click Save. Stop ending calls when you insert your device in the holster 1. In the phone, click the trackwheel. 2. Click Options. 3. Click General Options. 4. Set the Auto End - Blackberry 8700g | User Guide - Page 35
the trackwheel. 6. Click Save. Reset a call timer 1. In the phone, click the trackwheel. 2. Click Status. 3. Click Last Call or Total Calls. 4. Click Clear Timer. 5. Click the trackwheel. 6. Click Save. Phone shortcuts • To answer a call, press the Send key. • To insert a plus sign (+) when typing - Blackberry 8700g | User Guide - Page 36
Click SIM Card. Highlight the phone number. Click the trackwheel. Click Edit SIM Phone Number. Type your phone number. Click the trackwheel. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls. I cannot - Blackberry 8700g | User Guide - Page 37
to your computer, you can transfer media files between your device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. Transfer a file between your device and your computer - Blackberry 8700g | User Guide - Page 38
the trackwheel. 7. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click View. 3. Click All Ring Tones. 4. Click View - Blackberry 8700g | User Guide - Page 39
3. If necessary, click a category. 4. Click View. 5. In the Find field, type part or all of a name for a ring tone. Record a voice note 1. In the the trackwheel up. • To decrease the volume, roll the trackwheel down. Managing media files View properties for a media file 1. In the media application, - Blackberry 8700g | User Guide - Page 40
Change the amount of memory available for media files 1. In the media application, click the trackwheel. 2. Click Options. 3. Change the Device Memory Limit field. 4. Click the trackwheel. 5. Click Save. Rename a ring tone You can only rename ring tones that you added. 1. In the media application, - Blackberry 8700g | User Guide - Page 41
Click a category. 4. Click View. 5. Click a picture. 6. Click Open. Use a picture as the Home screen background 1. In the media application, click Pictures . To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. View pictures as a slide show 1. In the media - Blackberry 8700g | User Guide - Page 42
to the original picture size, click the trackwheel. Click View Actual Size. Pan a picture Verify that you have zoomed in to the picture. Perform any of the following actions: • To pan up, roll the trackwheel up. • To pan down, roll the trackwheel down. • To - Blackberry 8700g | User Guide - Page 43
Managing pictures Add a picture folder 1. In the media application, click Pictures. 2. Click View. Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory. 1. Open a picture attachment or highlight a picture on a web page. 2. Click the trackwheel. - Blackberry 8700g | User Guide - Page 44
Click the trackwheel. 7. Click Delete. Media shortcuts • To rotate a picture, press L. • To zoom in to a picture, press 3. To zoom to the original picture size, press 7. • To zoom out from a picture, press 9. To zoom to the original picture size, press 7. • To fit a picture to the screen size, press - Blackberry 8700g | User Guide - Page 45
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, click the trackwheel. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the - Blackberry 8700g | User Guide - Page 46
uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click - Blackberry 8700g | User Guide - Page 47
PIN. Click the trackwheel. • Type a contact name. Click the trackwheel. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the in your address book, click Use Once. Click SMS. Type an SMS phone number (include the country code and area code). Click the trackwheel. Click - Blackberry 8700g | User Guide - Page 48
2. Click the trackwheel. 3. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email - Blackberry 8700g | User Guide - Page 49
. Click Show Name. View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. In a message list, click a certain date, highlight a date field. Click the trackwheel. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete - Blackberry 8700g | User Guide - Page 50
the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the using the email settings tool of the BlackBerry® Desktop Manager. For more information about email reconciliation, see theBlackBerry Desktop Software - Blackberry 8700g | User Guide - Page 51
Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, click the - Blackberry 8700g | User Guide - Page 52
® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list - Blackberry 8700g | User Guide - Page 53
should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are - Blackberry 8700g | User Guide - Page 54
Click the trackwheel. 4. Click Save. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, click the trackwheel - Blackberry 8700g | User Guide - Page 55
messages Verify that your wireless service provider supports this feature. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click Email Settings. 4. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 5. Perform any of the - Blackberry 8700g | User Guide - Page 56
. 5. Click Save. Stop forwarding email messages to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, click the trackwheel - Blackberry 8700g | User Guide - Page 57
BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry PIN. Click the trackwheel. • Type a contact name. Click the trackwheel. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the - Blackberry 8700g | User Guide - Page 58
SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears in the drop - Blackberry 8700g | User Guide - Page 59
your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® SIM card are deleted after the device imports them to a message list. Request delivery notification for all SMS text messages Depending on your wireless service - Blackberry 8700g | User Guide - Page 60
wireless service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the ID for a cell broadcast channel. • Verify that your SIM card supports the display language that you want to use for cell - Blackberry 8700g | User Guide - Page 61
Click the trackwheel. 8. Click Save. To turn off cell broadcasting, change the Cell Broadcasting Service field to Off. Before you turn off cell broadcasting, verify that your wireless service provider does not use cell broadcasting to manage services, such as preferred rates, based on your location - Blackberry 8700g | User Guide - Page 62
device sends MMS messages using the first phone number that appears in the drop-down list at the top of the Phone screen. Prerequisites: MMS messaging • Verify that your BlackBerry® device supports MMS messaging. • Verify that your wireless service plan includes this service. For more information - Blackberry 8700g | User Guide - Page 63
2. Click one of the following menu items: • Attach Picture • Attach Audio 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type - Blackberry 8700g | User Guide - Page 64
a media file from an MMS message 1. In an MMS message, click the trackwheel. 2. Click one of the following menu items: • Save Image • Save Ringtone MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, click the trackwheel. 2. Click Options - Blackberry 8700g | User Guide - Page 65
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, click the trackwheel. 2. Click Options. 3. If necessary, click General Options - Blackberry 8700g | User Guide - Page 66
• To set a background color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field. 4. Click the trackwheel. 5. Click Save. Note: PIN messages might use the background color that you have set for work email messages. For more information - Blackberry 8700g | User Guide - Page 67
open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate - Blackberry 8700g | User Guide - Page 68
phone, click the trackwheel. 2. Click Options. 3. Click Call Logging. 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry wireless service - Blackberry 8700g | User Guide - Page 69
Address • Add Phone Number • Add PIN 7. Type the contact information. 8. Press the Enter key. 9. Click the trackwheel. 10. Click Save. Reset a blocked message SMS text messages, press the Alt key and S. • To view call logs, press the Alt key and P. • To view all your messages, press the Escape key. - Blackberry 8700g | User Guide - Page 70
, a PIN, or a phone number for your contact. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not - Blackberry 8700g | User Guide - Page 71
. Click Register Now. • Verify that data service is turned on. • If you use email message filters, verify that the options for BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software - Blackberry 8700g | User Guide - Page 72
email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that - Blackberry 8700g | User Guide - Page 73
• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the - Blackberry 8700g | User Guide - Page 74
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. Cut, copy, and paste text 1. With text highlighted, click the trackwheel. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut or copied text. 4. Click the trackwheel. 5. Click Paste. Clear a field 1. When typing text, click the trackwheel. 2. Click Clear Field. Highlight - Blackberry 8700g | User Guide - Page 76
field to On. 3. Click the trackwheel. 4. Click Save. Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen. 1. In the phone, click the trackwheel. 2. Click Options. 3. Click General - Blackberry 8700g | User Guide - Page 77
BlackBerry® Device Software supports multiple languages and your keyboard displays Arabic or Russian letters, you can type in Arabic or Russian using the SureType® input method or the multi-tap input method. When you use to multi-tap or you are typing a phone number or password, perform one of the - Blackberry 8700g | User Guide - Page 78
use the SureType® input method, set the Input Language field to . 3. Click the trackwheel. 4. Click Save. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service that the Use Space for - Blackberry 8700g | User Guide - Page 79
4. Click Save. Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. In the device options, click Spell Check. 2. Select or clear the check box beside one or more options. 3. Click the trackwheel. 4. Click Save. - Blackberry 8700g | User Guide - Page 80
the custom dictionary If the typing input language for your BlackBerry® device is Arabic or Russian, and you type a can also add words or letter combinations manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them. Add a custom dictionary item - Blackberry 8700g | User Guide - Page 81
BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options. 3. Change the Use Address Book as Data Source field to Off. 4. Click the trackwheel. 5. Click Save. AutoText About AutoText AutoText is designed to replace specific - Blackberry 8700g | User Guide - Page 82
a macro (for example, the current date or time), click the trackwheel. Click Insert Macro. 6. In the Using field, perform one of the following actions: • To capitalize the entry exactly as you typed it, click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set - Blackberry 8700g | User Guide - Page 83
, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes hold the Alt key and highlight a language. Release the Alt key. Insert symbols • To insert an at sign (@) or a period (.) key and click the trackwheel. Typing troubleshooting I cannot check spelling You can only - Blackberry 8700g | User Guide - Page 84
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with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list or more contacts or email addresses that your BlackBerry® device should search for in messages. You can also specify part of a name to widen the search. - Blackberry 8700g | User Guide - Page 86
and digitally signed messages. Service: If your device is that your device should search for. Manage message search results You can manage results of searches for messages in contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. In a message list - Blackberry 8700g | User Guide - Page 87
data You can search for organizer data on your BlackBerry® device that contains specific information. 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number - Blackberry 8700g | User Guide - Page 88
an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, click the trackwheel. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackwheel. Manage address lookup results 1. In - Blackberry 8700g | User Guide - Page 89
. 5. If necessary, in the dialog box, click an option. Download an attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless - Blackberry 8700g | User Guide - Page 90
message, highlight an attachment that you are downloading. 2. Click the trackwheel. 3. Click Cancel Download. Open a link in an attachment Some View properties for an attachment You can view the size, author, publication date, and other attachment properties for an attachment. 1. In an attachment, - Blackberry 8700g | User Guide - Page 91
.pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password - Blackberry 8700g | User Guide - Page 92
View the content of a cell 1. In a spreadsheet cell, click the trackwheel. 2. Click View Cell. View a list of worksheets 1. In a spreadsheet, click the trackwheel. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, click - Blackberry 8700g | User Guide - Page 93
file attachment, click the trackwheel. 2. Click Table of Contents. To move to a specific page, click a page. Click View. Switch pages in a multi-page .tif viewing a presentation in slide view, click a slide. 2. Click Rotate. Zoom in to or out from a slide 1. When viewing a presentation in slide view - Blackberry 8700g | User Guide - Page 94
zoom add it to the address book on their BlackBerry® device. When you open an email message trackwheel. 2. Click Add to Address Book or Update Address. Attachment shortcuts • To search for text spreadsheet • To move to a specific cell, press G. • To view the content of a cell, press the Space key. • - Blackberry 8700g | User Guide - Page 95
presentation in text view or in text and slide view. Press G. Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or - Blackberry 8700g | User Guide - Page 96
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on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set the - Blackberry 8700g | User Guide - Page 98
organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For - Blackberry 8700g | User Guide - Page 99
and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and that - Blackberry 8700g | User Guide - Page 100
is turned on in the address book, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. 98 - Blackberry 8700g | User Guide - Page 101
schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For - Blackberry 8700g | User Guide - Page 102
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. 2. Click the trackwheel. Search the Internet Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. 1. In the browser, perform one of the following - Blackberry 8700g | User Guide - Page 104
page, click the trackwheel. 2. Click History. Return to the home page 1. On a web page, click the trackwheel. 2. Click Home. Close the browser 1. In the browser, click the trackwheel. 2. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, click - Blackberry 8700g | User Guide - Page 105
trackwheel. Click Paste. Send a web page address 1. On a web page, click the trackwheel. 2. Click Send Address. 3. Click a message type. To return to the browser after you send the message, press the Escape key. Send a link or picture from a web page 1. On a web page, highlight or pause on a link or - Blackberry 8700g | User Guide - Page 106
To zoom back to the original picture size, click the trackwheel. Click View Actual Size. Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates - Blackberry 8700g | User Guide - Page 107
4. Click the trackwheel. 5. Click Send Bookmark. 6. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. On a web page, click the trackwheel. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Click - Blackberry 8700g | User Guide - Page 108
to the web feed. 5. In the Start time field, set the time of day when the browser should start checking for updates. 6. Click Add. View web feed content 1. In a web feed, highlight a title. 2. Click the trackwheel. 3. Perform one of the following actions: • To view a summary of the - Blackberry 8700g | User Guide - Page 109
uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry Click Mark Opened or Mark Unopened. • Highlight a date field. Click the trackwheel. Click Mark Prior Opened. - Blackberry 8700g | User Guide - Page 110
wireless service provider, you might not be able to change the home page. 1. In the browser, click the trackwheel. 2. Click Options. 3. Click Browser the browser, click the trackwheel. 2. Click Options. 3. Click Browser Configuration. 4. Select any of the following check boxes: • Support - Blackberry 8700g | User Guide - Page 111
Browser Configuration. Select the Use Background Images check box. • To stop viewing foreground and background colors, click Browser Configuration. Clear the Use Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On - Blackberry 8700g | User Guide - Page 112
is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization's intranet. If you use the BlackBerry Browser configuration, you might not be able to - Blackberry 8700g | User Guide - Page 113
data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. In the - Blackberry 8700g | User Guide - Page 114
might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can - Blackberry 8700g | User Guide - Page 115
Enable Push, Enable MDS Push, and Enable WAP Push check boxes. • To reject browser push messages through a BlackBerry® Enterprise Server or BlackBerry® Internet Service, clear the Enable MDS Push check box. • To reject browser push messages through WAP gateways, clear the Enable WAP Push check box - Blackberry 8700g | User Guide - Page 116
Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the - Blackberry 8700g | User Guide - Page 117
the bottom of a web page, press B. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic - Blackberry 8700g | User Guide - Page 118
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for an application. 2. Click the trackwheel. 3. Click Get Link. 4. Click Download. 5. Click OK. View properties for an application 1. In the device options, prompt before you add an application Verify that you have set a BlackBerry® device password. 1. In the device options, click Security Options. - Blackberry 8700g | User Guide - Page 120
. You can use your device when you download the software, but you cannot use your device or make emergency calls when you install the software. For more information, contact your wireless service provider or administrator. Prerequisites: Upgrading the BlackBerry Device Software over the wireless - Blackberry 8700g | User Guide - Page 121
version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of available memory on your device, you can remove the previous version manually. 1. In the device - Blackberry 8700g | User Guide - Page 122
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a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click one of the following actions: • To view your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I - Blackberry 8700g | User Guide - Page 124
Businesses. Track your movement Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackwheel . Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Click the trackwheel. 3. Click Zoom To Point. Zoom in to - Blackberry 8700g | User Guide - Page 125
Pan a map Perform one of the following actions: • To pan up, roll the trackwheel up. • To pan down, roll the trackwheel down. • To pan left, hold the Alt key and roll the trackwheel up. • To pan right, hold the Alt key and roll the trackwheel down. Maps bookmarks Add a bookmark for a location or - Blackberry 8700g | User Guide - Page 126
Move. 7. Roll the trackwheel to the new location. 8. Click the trackwheel. Map options Set the GPS receiver that you use to track your movement Verify that your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver. 1. On a map, click the trackwheel. 2. Click Options. 3. Change the GPS - Blackberry 8700g | User Guide - Page 127
power. You can change maps options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, click the trackwheel. 2. Click Options. 3. Change the Backlight Timeout When field. 4. Click the trackwheel. 5. Click - Blackberry 8700g | User Guide - Page 128
corresponds to the direction in which you want to pan. • To zoom in to a map, press I. • To zoom out from a map, press O. • To view status information at a route, press P. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map - Blackberry 8700g | User Guide - Page 129
directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless - Blackberry 8700g | User Guide - Page 130
• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location. 128 - Blackberry 8700g | User Guide - Page 131
a message, call log, or web page 1. In a message, a call log, or BlackBerry Desktop Software Online Help. About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry - Blackberry 8700g | User Guide - Page 132
an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, click the trackwheel. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackwheel. Manage address lookup results 1. In - Blackberry 8700g | User Guide - Page 133
a new profile exception appears with your notification profiles as "Calls From ". Notification profile exceptions are shared between your contacts you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that - Blackberry 8700g | User Guide - Page 134
6. Click Select. 7. Center the picture in the box. 8. Click the trackwheel. 9. Click Crop and Save. Change the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Click the trackwheel. 3. Click Edit. 4. Highlight the caller ID picture. 5. Click the trackwheel. 6. Click - Blackberry 8700g | User Guide - Page 135
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between - Blackberry 8700g | User Guide - Page 136
, or memos in the category are not deleted. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In - Blackberry 8700g | User Guide - Page 137
book and your personal address book on your device. For more information, contact your wireless service provider. Switch address books Verify that you have multiple address books on your BlackBerry® device. 1. In an address book, click the trackwheel. 2. Click Select Address Book. 3. Click an - Blackberry 8700g | User Guide - Page 138
phone book About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry - Blackberry 8700g | User Guide - Page 139
trackwheel. 5. Click Edit. 6. Change the contact information. 7. Click the trackwheel. 8. Click Save. Delete a SIM card contact 1. In the address book, click the trackwheel. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Click the trackwheel. 5. Click Delete. Contact list options Sort contacts - Blackberry 8700g | User Guide - Page 140
prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, stored in the address book. Contact troubleshooting Custom address book field data is BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date - Blackberry 8700g | User Guide - Page 141
also displays free time that you have between appointments. Switch calendar views 1. In a calendar, click the trackwheel. 2. Click a view. Move around a calendar 1. In a calendar, click the trackwheel. 2. Perform one of the following actions: • To move to a specific date, click Go To Date. • To move - Blackberry 8700g | User Guide - Page 142
uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service , or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the - Blackberry 8700g | User Guide - Page 143
uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task - Blackberry 8700g | User Guide - Page 144
, press the Escape key. Check availability of meeting participants Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of - Blackberry 8700g | User Guide - Page 145
meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Click the trackwheel. 3. Click a message type or Call . Calendar options Change the default calendar view 1. In a calendar, click the trackwheel. 2. Click Options. 3. Click General Options - Blackberry 8700g | User Guide - Page 146
Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. - Blackberry 8700g | User Guide - Page 147
3. Click General Options. 4. Change the Show Free Time in Agenda View field to No. 5. Click Click the trackwheel. 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos - Blackberry 8700g | User Guide - Page 148
manage appointments and meetings in each calendar. For more information, contact your wireless service provider. Switch calendars Verify that you have multiple calendars on your BlackBerry calendar. Use color to differentiate calendars Verify that you have multiple calendars on your BlackBerry® - Blackberry 8700g | User Guide - Page 149
multiple calendars on your BlackBerry® device. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the current date, press T. • To move to a specific date, press G. Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM - Blackberry 8700g | User Guide - Page 150
schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For - Blackberry 8700g | User Guide - Page 151
Tasks Task basics Create a task 1. In the task list, click the trackwheel. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Click the trackwheel. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, - Blackberry 8700g | User Guide - Page 152
• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Click the trackwheel. Click Save. Hide completed tasks 1. In the task list, click the trackwheel. 2. Click Hide Completed. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. - Blackberry 8700g | User Guide - Page 153
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between - Blackberry 8700g | User Guide - Page 154
trackwheel. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, click the trackwheel. 2. Click Options. 152 - Blackberry 8700g | User Guide - Page 155
or memo list, click the trackwheel. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 153 - Blackberry 8700g | User Guide - Page 156
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Memos Memo basics Create a memo 1. In the memo list, click the trackwheel. 2. Click New. 3. Type the memo information. 4. Click the trackwheel. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Click the trackwheel. 3. Click Edit. 4. Change the memo information. 5. Click the - Blackberry 8700g | User Guide - Page 158
and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in - Blackberry 8700g | User Guide - Page 159
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, click the trackwheel. 2. Click Options. 3. If necessary, click General Options - Blackberry 8700g | User Guide - Page 160
2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 158 - Blackberry 8700g | User Guide - Page 161
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for - Blackberry 8700g | User Guide - Page 162
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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackwheel. 3. Perform one of the following actions: • To convert the number from imperial to - Blackberry 8700g | User Guide - Page 164
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the device status section of the screen. For more information about Bluetooth icons, see the printed documentation that came with your BlackBerry device. Turn on Bluetooth technology 1. In the device options, click Bluetooth. 2. Click the trackwheel. 3. Click Enable Bluetooth. To turn off Bluetooth - Blackberry 8700g | User Guide - Page 166
is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. During a call, click the trackwheel. 2. Address Book. Receive a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth - Blackberry 8700g | User Guide - Page 167
6. Click Save. Delete a paired Bluetooth enabled device Verify that your BlackBerry® device is not connected to the Bluetooth® device. 1. In the again, change the Address Book Transfer field to All Entries. Restrict outgoing calls 1. In the device options, click Bluetooth. 2. Click the trackwheel. - Blackberry 8700g | User Guide - Page 168
the trackwheel. 3. Click Options. 4. Set the Discoverable field to Yes. 5. Click the trackwheel. 6. Click Save. Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Click the trackwheel. 3. Click Options. 4. In the Device Name field, type a name for your - Blackberry 8700g | User Guide - Page 169
your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize your organizer - Blackberry 8700g | User Guide - Page 170
on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. 1. In troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry - Blackberry 8700g | User Guide - Page 171
Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device - Blackberry 8700g | User Guide - Page 172
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To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. To set the time yourself, change the Date/Time Source field to Off. Date and time troubleshooting The time on - Blackberry 8700g | User Guide - Page 174
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About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded - Blackberry 8700g | User Guide - Page 176
profiles that you created. 1. In the profile list, click Advanced. 2. Click a notification profile. 3. Click Delete. Prevent notification during calls 1. In the profile list, click Advanced. 2. Click a notification profile. 3. Click Edit. 4. Highlight an item. 5. Click the trackwheel. 6. Click - Blackberry 8700g | User Guide - Page 177
your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click View. 3. Click All Ring Tones. 4. Click View. 5. Click the trackwheel. 6. Click Download Ring Tones. LED notification LED notification The LED light on the top of your BlackBerry® device - Blackberry 8700g | User Guide - Page 178
contacts. For example, you can create a notification profile exception that uses the Loud profile for incoming messages and calls from a specific contact, regardless of your active notification profile. Your BlackBerry® device applies notification profile exceptions in the order in which they - Blackberry 8700g | User Guide - Page 179
13. Click Save. Change the order of notification profile exceptions 1. In the profile list, click Advanced. 2. Click a notification profile exception. 3. Click Move. 4. Roll the trackwheel to the new location. 5. Click the trackwheel. Change a notification profile exception 1. In the profile list, - Blackberry 8700g | User Guide - Page 180
Tone. 6. Change the Custom Ring Tone field. 7. Click the trackwheel. 8. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in - Blackberry 8700g | User Guide - Page 181
Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, click the trackwheel. 2. Click Add a Contact. 3. Perform one of the following actions: • If the contact - Blackberry 8700g | User Guide - Page 182
of Requests field to No. 4. Click the trackwheel. 5. Click Save. Note: If you use a BlackBerry® Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry® Internet Service, when you send an invitation and the recipient accepts, you might not be - Blackberry 8700g | User Guide - Page 183
® Messenger, on the contact list screen, highlight a contact. 2. Click the trackwheel. 3. Click Move Contact. 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Click the trackwheel. 3. Click Rename Group. 4. Type a name for the group - Blackberry 8700g | User Guide - Page 184
on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the contact list screen, click the trackwheel. 2. Click Options. 3. Change the Show Conversations in Message List field to No - Blackberry 8700g | User Guide - Page 185
screen, click the trackwheel. 2. Click Edit My Info. 3. Type a display name. 4. Click OK. Availability Change your availability status 1. In BlackBerry® Messenger, on the contact list screen, click the trackwheel. 2. Click My Status. 3. Click Available or Unavailable. 4. Type a message that contacts - Blackberry 8700g | User Guide - Page 186
5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Click the - Blackberry 8700g | User Guide - Page 187
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. - Blackberry 8700g | User Guide - Page 188
Image. To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click View. 3. Click My Pictures. 4. Click View - Blackberry 8700g | User Guide - Page 189
an application folder. • To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Hold the Alt key and click - Blackberry 8700g | User Guide - Page 190
Activate. Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device. 1. In the device options, click Theme. 2. Highlight a theme. 3. Click the trackwheel. 4. Click Delete. Download a theme Verify that your wireless service provider supports this feature. 1. In the - Blackberry 8700g | User Guide - Page 191
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, roll the trackwheel or press a key. My display changed Depending on your theme, display options, such as your - Blackberry 8700g | User Guide - Page 192
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your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software - Blackberry 8700g | User Guide - Page 194
3. Click the trackwheel. 4. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your - Blackberry 8700g | User Guide - Page 195
provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks. Your device tries to connect - Blackberry 8700g | User Guide - Page 196
network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 7. Click the trackwheel. 8. Click Save. Change the order of preferred wireless networks Verify that your wireless service plan includes this service. 1. In the device options, click Mobile Network. 2. Click - Blackberry 8700g | User Guide - Page 197
. Switch wireless networks manually Verify that your wireless service provider has set up your SIM card for this service. Your BlackBerry® device is designed to switch to an appropriate wireless network automatically when you travel. 1. In the device options, click Mobile Network. 2. Change the - Blackberry 8700g | User Guide - Page 198
troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service - Blackberry 8700g | User Guide - Page 199
you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power battery power level In the device options, click Status. Reset the device Remove and reinsert the battery. Extend battery life Try performing the following actions: • Set the BlackBerry - Blackberry 8700g | User Guide - Page 200
memory. • Delete applications and languages that you do not use. • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try changing options for email messages - Blackberry 8700g | User Guide - Page 201
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® - Blackberry 8700g | User Guide - Page 202
a message list. About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you - Blackberry 8700g | User Guide - Page 203
service provider. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security. 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Click the trackwheel. 4. Click Change PIN2 Code. Change the display name for a phone number If your SIM card supports - Blackberry 8700g | User Guide - Page 204
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4. Click Change Password. Lock the device Verify that you have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard - Blackberry 8700g | User Guide - Page 206
to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols. Add a password to the password keeper 1. In the password - Blackberry 8700g | User Guide - Page 207
Yes. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, click the trackwheel. 2. Click Options. 3. If necessary, click General Options - Blackberry 8700g | User Guide - Page 208
. 4. Click the trackwheel. 5. Click Save. Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device - Blackberry 8700g | User Guide - Page 209
a call when support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service - Blackberry 8700g | User Guide - Page 210
BlackBerry® device memory. Examples of sensitive data include sensitive data in the cache for the key store browser when you insert your device in a holster • when you do not use your device for prevent your BlackBerry® device from deleting sensitive data from the device memory when you insert your - Blackberry 8700g | User Guide - Page 211
to No. • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Yes. 4. Click the trackwheel. 5. Click Save. Certificates Certificate basics Download a certificate from an LDAP certificate server 1. In the device options - Blackberry 8700g | User Guide - Page 212
is trusted on your BlackBerry® device), or not Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports This field displays approved uses of the public key. - Blackberry 8700g | User Guide - Page 213
Others Certs • Show CA Certs • Show Root Certs To view all the certificates on your BlackBerry® device, click the trackwheel. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. In the - Blackberry 8700g | User Guide - Page 214
has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. - Blackberry 8700g | User Guide - Page 215
1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. Click the trackwheel. 5. Click Revoke. 6. Click Yes. 7. Change the Reason field. 8. Click OK. To cancel a certificate hold, highlight the certificate. Click the trackwheel. Click Cancel Hold. - Blackberry 8700g | User Guide - Page 216
trackwheel. 6. Click Options. 7. Change the Prompt for Label field to No. 8. Click the trackwheel. 9. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate - Blackberry 8700g | User Guide - Page 217
when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Click the trackwheel. 9. Click Save. Certificate shortcuts • To view the certificate issuer, press - Blackberry 8700g | User Guide - Page 218
syntax (for example, o=test.rim.net). Port: Type the port number for your organization's network. The default port number is 389. Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS - Blackberry 8700g | User Guide - Page 219
that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an download from an LDAP certificate server • PGP public keys that you add from a message • root certificates that are included in the BlackBerry® Desktop Software - Blackberry 8700g | User Guide - Page 220
service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download trackwheel. 5. Click Save. Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a - Blackberry 8700g | User Guide - Page 221
to your device, your device requests authentication from the smart card each time that you unlock your device. If the S/MIME Support Package for BlackBerry® devices is installed on your device, you can use smart card certificates to send S/MIMEprotected messages. About two-factor authentication Two - Blackberry 8700g | User Guide - Page 222
to Enabled. 4. Click the trackwheel. 5. Click Save. About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on - Blackberry 8700g | User Guide - Page 223
correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for - Blackberry 8700g | User Guide - Page 224
Options. 2. Click Software Tokens. 3. Click a software token. 4. Click Specify PIN. About PGP keys You can use PGP® keys if you install the PGP® Support Package for BlackBerry® devices. For more information, see the user guide supplement for the PGP Support Package for BlackBerry devices. 222 - Blackberry 8700g | User Guide - Page 225
Security Software. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing - Blackberry 8700g | User Guide - Page 226
224 - Blackberry 8700g | User Guide - Page 227
prices. You might have to set the APN that the third-party application uses for this connection. Set up a direct Internet connection for a third-party application Verify that you have an APN and that you have the user name and password for the APN. For more information, contact your wireless service - Blackberry 8700g | User Guide - Page 228
as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location (GPS): Set whether third-party applications can - Blackberry 8700g | User Guide - Page 229
device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key - Blackberry 8700g | User Guide - Page 230
228 - Blackberry 8700g | User Guide - Page 231
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or - Blackberry 8700g | User Guide - Page 232
ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackwheel. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume for BrickBreaker - Blackberry 8700g | User Guide - Page 233
5. Click Save. Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, click the trackwheel. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, click the trackwheel. 2. Click High Scores. 231 - Blackberry 8700g | User Guide - Page 234
232 - Blackberry 8700g | User Guide - Page 235
network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. In the device options, click Advanced Options. 2. Click - Blackberry 8700g | User Guide - Page 236
234 - Blackberry 8700g | User Guide - Page 237
field. For more information about the features that are available on your device, contact your wireless service provider or administrator. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless - Blackberry 8700g | User Guide - Page 238
Click SIM Card. Highlight the phone number. Click the trackwheel. Click Edit SIM Phone Number. Type your phone number. Click the trackwheel. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls. I cannot - Blackberry 8700g | User Guide - Page 239
on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I received notification of a new message, but no new - Blackberry 8700g | User Guide - Page 240
messages do not appear correctly Try performing the following actions: • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Wait for a short period of time - Blackberry 8700g | User Guide - Page 241
that your wireless service plan includes this service. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file - Blackberry 8700g | User Guide - Page 242
is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help. Email messages are not being deleted over the - Blackberry 8700g | User Guide - Page 243
default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry - Blackberry 8700g | User Guide - Page 244
your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth - Blackberry 8700g | User Guide - Page 245
time zone. • If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the - Blackberry 8700g | User Guide - Page 246
your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in - Blackberry 8700g | User Guide - Page 247
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: • - Blackberry 8700g | User Guide - Page 248
the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify do not set the default recipient. 1. In the device options, click Mobile Network. 2. Click the trackwheel. 3. Click Diagnostics Test. 4. Click the - Blackberry 8700g | User Guide - Page 249
to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address. View the version number of the BlackBerry Device Software on your device In the device options, click About. To return to the device options, press the Escape key three times. 247 - Blackberry 8700g | User Guide - Page 250
248 - Blackberry 8700g | User Guide - Page 251
Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile Data System CC carbon copy CMIME Compressed Multipurpose Internet Mail - Blackberry 8700g | User Guide - Page 252
LED light-emitting diode MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code PIN personal identification number SDN service dialing number SHA Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message - Blackberry 8700g | User Guide - Page 253
Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 251 - Blackberry 8700g | User Guide - Page 254
252 - Blackberry 8700g | User Guide - Page 255
RSA is a trademark of RSA Security. vCard is a trademark of the Internet Mail Consortium. All other trademarks are the properties of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents - Blackberry 8700g | User Guide - Page 256
ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL - Blackberry 8700g | User Guide - Page 257
Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 255
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User Guide
BlackBerry 8700 Smartphone