Brother International DCP-J140W Users Manual - English - Page 45

Black Start, Color Start, If a copy operation is in process, Stop/Exit, Error Message, Cause, Action - close ink cover

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Troubleshooting Error Message No Cartridge No Paper Fed Out of Memory Paper Jam Wrong Paper Size Cause Action An ink cartridge is not installed properly. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges uu page 26.) The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following:  Refill the paper in the paper tray, and then press Black Start or Color Start.  Remove and reload the paper, then press Black Start or Color Start. (See Loading paper and other print media uu page 8.) The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam uu page 36. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper pick-up rollers) The Jam Clear Cover is not closed Check the Jam Clear Cover is closed properly. evenly at both ends. (See Printer jam or paper jam uu page 36.) B The machine's memory is full. If a copy operation is in process Press Stop/Exit and wait until the other operations that are in progress finish, and then try again. The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam uu page 36. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. The Paper Size setting does not 1 Check that the paper size you match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray. (See Paper Size tray to the indicators for the paper size uu page 14.) you are using. 2 Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. (See Loading paper and other print media uu page 8.) 3 After you have checked the paper size and the paper position, press Black Start or Color Start. 35

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Troubleshooting
35
B
No Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges
uu
page 26.)
No Paper Fed
The machine is out of paper or paper
is not properly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray,
and then press
Black Start
or
Color Start
.
Remove and reload the paper,
then press
Black Start
or
Color Start
. (See
Loading paper
and other print media
uu
page 8.)
The paper is jammed in the machine.
Remove the jammed paper by
following the steps in
Printer jam or
paper jam
uu
page 36.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(
uu
Advanced User’s Guide:
Cleaning
the paper pick-up rollers
)
The Jam Clear Cover is not closed
properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See
Printer jam
or paper jam
uu
page 36.)
Out of Memory
The machine's memory is full.
If a copy operation is in process
Press
Stop/Exit
and wait until the
other operations that are in progress
finish, and then try again.
Paper Jam
The paper is jammed in the machine.
Remove the jammed paper by
following the steps in
Printer jam or
paper jam
uu
page 36.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Wrong Paper Size
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1
Check that the paper size you
choose matches the size of paper
in the tray. (See
Paper Size
uu
page 14.)
2
Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size. (See
Loading
paper and other print media
uu
page 8.)
3
After you have checked the paper
size and the paper position, press
Black Start
or
Color Start
.
Error Message
Cause
Action