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Brother International HL-2240 Users Manual - English - Page 109

Open the front cover and leave the machine for at least 10 minutes to cool down.

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Troubleshooting Note • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. • Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. a Open the front cover and leave the machine for at least 10 minutes to cool down. 5 b Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the paper tray opening. 105

Section	Page
USER’S GUIDE HL-2230 HL-2240 HL-2240D HL-2242D HL-2250DN HL-2270DW	1
Using this guide	2
Symbols used in this guide	2
Table of Contents	3
1 Printing Methods	5
About this machine	5
Front view and Back view	5
Acceptable paper and other print media	7
Recommended paper and print media	7
Type and size of paper	7
Recommended paper specifications	9
Handling and using special paper	10
Types of paper to avoid	10
Envelopes	11
Types of envelopes to avoid	11
Labels	12
Types of labels to avoid	12
Unprintable area	13
Printing methods	14
Printing on plain paper, recycled paper, bond paper, thin paper or thick paper	14
Printing from the paper tray (plain paper, recycled paper and thin paper only)	14
Printing from the Manual feed slot	17
Printing on labels or envelopes	19
Duplex printing	24
Guidelines for printing on both sides of the paper	24
Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)	25
Manual duplex printing	26
2 Driver and Software	27
Printer driver	27
Features in the printer driver (for Windows®)	29
Basic tab	29
Paper Size	30
Orientation	30
Copies	30
Media Type	31
Resolution	31
Print Settings	31
Multiple Page	31
Duplex / Booklet	32
Paper Source	33
Advanced tab	34
Scaling	34
Reverse Print	34
Use Watermark	35
Header-Footer Print	35
Toner Save Mode	35
Administrator	35
Other Print Options...	36
Use Reprint	36
Sleep Time	36
Macro (HL-2250DN / HL-2270DW only)	36
Density Adjustment	36
Error Message Printout	37
Improve Print Output	37
Skip Blank Page	37
Print Profiles tab	38
Support	40
Tray Settings	41
Status Monitor	42
Features in the printer driver (for Macintosh)	43
Choosing page setup options	43
Choosing printing options	44
Cover Page	45
Layout	45
Print Settings	47
Manual Duplex Printing	51
Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)	52
Status Monitor	54
Uninstalling the printer driver	55
Printer driver for Windows®	55
Printer driver for Macintosh	55
Software	56
Software for networks (HL-2250DN / HL-2270DW only)	56
Remote Printer Console (For Windows® only)	56
How to use and install the Remote Printer Console software	56
3 Control Panel	57
LEDs (Light Emitting Diodes)	57
Service call indications	62
Go button	64
Print a test page	65
Using the Go button	65
Using the printer driver	65
Print a Printer Settings page	66
Using the Go button	66
Using the printer driver	66
Print Fonts (HL-2250DN / HL-2270DW only)	67
Using the Go button	67
Using the printer driver	67
Print a WLAN report (HL-2270DW only)	68
Default settings	68
Network default settings (HL-2250DN / HL-2270DW only)	68
Factory Reset	68
Settings Reset	69
4 Routine Maintenance	70
Replacing consumable items	70
Consumables	70
Before replacing the consumable items	71
Toner cartridge	74
TONER LOW	74
REPLACE TONER	75
Replacing the toner cartridge	75
TONER ENDED	79
Drum unit	80
DRUM END SOON	80
REPLACE DRUM	81
DRUM STOP	81
Replacing the drum unit	82
Cleaning	86
Cleaning the outside of the machine	87
Cleaning the corona wire	88
Cleaning the drum unit	90
Cleaning the paper pick-up roller	97
Packing and shipping the machine	99
5 Troubleshooting	103
Identifying your problem	103
Error messages in the Status Monitor	104
Paper handling	106
Paper jams and how to clear them	108
Improving the print quality	115
Solving print problems	122
Network problems (HL-2250DN / HL-2270DW only)	123
Other problems	123
For Macintosh with USB	123
A Appendix	124
Machine specifications	124
Engine	124
Controller	125
Software	126
Control panel	126
Paper handling	126
Media specifications	127
Supplies	127
Dimensions / weights	127
Other	128
Computer requirements	129
Important information for choosing your paper	130
Symbol and character sets (HL-2250DN / HL-2270DW only)	133
How to use Web Based Management (Web browser)	133
Symbol and character sets list	134
Quick reference for bar code control commands (HL-2250DN / HL-2270DW only)	136
Print bar codes or expanded characters	136
Definition of parameters	136
Bar code mode	136
Bar code, expanded character, line block drawing and box drawing	137
Bar code	137
Bar code human readable line ON or OFF	137
Quiet zone	138
Bar code, expanded character unit, line block drawing and box drawing	138
Bar code, expanded character, line block drawing and box drawing offset in X-axis	138
Bar code & expanded character offset in Y-axis	138
Bar code, expanded character, line block drawing and box drawing height	139
Expanded character width, line block drawing and box drawing	139
Expanded character rotation	139
Bar code data start	139
Box drawing	141
Line block drawing	141
Expanded character data start	141
Table of Code (EAN) 128 set C	142
B Appendix (for Europe and Other Countries)	143
Brother numbers	143
C Appendix (for USA and Canada)	144
Brother numbers	144

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Troubleshooting

105

Note

•

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps

prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

•

Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have

not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in

your Brother machine.

Open the front cover and leave the machine for at least 10 minutes to cool down.

Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with

the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the

paper tray opening.