Brother International HL-2240 Users Manual - English - Page 116
abcde, Toner specks, Hollow print, Thick Paper, All black, White lines across - printer troubleshooting
UPC - 012502626732
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Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Recommendation Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. See Acceptable paper and other print media on page 3. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 78. The fuser unit may be contaminated. Call Brother Customer Service. Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 3. 5 Choose Thick Paper mode in the printer driver, or use thinner paper than what you are now using. Check the machine's environment. Conditions such as high humidity can cause hollow print. See Safety and Legal booklet. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 78. Clean the primary corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). See Cleaning the corona wire on page 84. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 78. All black ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems. Make sure that you choose the correct media type in the printer driver. Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner. The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 78. Clean the primary corona wire in the drum unit. See Cleaning the corona wire on page 84. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 78. Lines across the page 112