Brother International Innov-is 500D Users Manual - English - Page 170
Troubleshooting
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SE-BrotherE_sgml.book Page 164 Monday, June 30, 2003 3:44 PM APPENDIX Troubleshooting If the machine stops operating correctly, check the following possible problems before requesting service. If the problem persists, contact your retailer or the nearest authorized service center. Symptom Probable Cause Remedy The machine is not turned on. Turn on the machine. The sewing machine does not operate. The start/stop button was not pressed. The presser foot lever is raised. The start/stop button was pressed, even though the foot controller is connected. Press the start/stop button. Lower the presser foot lever. Do not use the start/stop button when the foot controller is connected. To use the start/stop button, disconnect the foot controller. The needle is incorrectly installed. Correctly install the needle. The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. The needle is bent or blunt. Replace the needle. The combination of fabric, thread and needle is not correct. Select a thread and needle that are appropriate for the type of fabric being sewn. The presser foot that is used is not Attach the presser foot that is appropriate for the type of stitch appropriate for the type of stitch that that you wish to sew. you wish to sew. The upper thread tension is too tight. Loosen the upper thread tension. The needle breaks. The fabric is pulled too much. The spool is incorrectly installed. Lightly guide the fabric. Correctly install the spool. The area around the hole in the Replace the needle plate. Contact needle plate is scratched, or has a your retailer or the nearest authorized burr on it. service center. The area around the hole in the presser foot is scratched, or has a burr on it. Replace the presser foot. Contact your retailer or the nearest authorized service center. The shuttle is scratched, or has a burr on it. Replace the shuttle. Contact your retailer or the nearest authorized service center. A bobbin designed specifically for this machine is not used. Incorrect bobbins will not work properly. Only use a bobbin designed specifically for this machine. Reference page 13 page 49 page 48 page 49 page 37 page 36 page 66 page 54 - page 23 - - - page 18 164