Canon FAX-JX210P User's Guide - Page 64

Cause Action The document may not have been loaded correctly into the ADF. Remove the document, stack it if necessary, and load it into the ADF correctly (see page 22). „ Cannot Send Using Error Correction Mode (ECM) Cause Action The receiving party's fax machine may not support ECM. ECM may be disabled. If the receiving party's fax machine does not support ECM, then the document is sent in normal mode without error checking. Make sure ECM is on (see on page 46). „ Errors Occur Frequently While Sending Cause The telephone lines may be in poor condition, or you may have a bad connection. z Receiving Problems Action Lower the transmission speed (see on page 47). „ Cannot Receive a Document Automatically Cause Action The fax may not be set to receive automatically. The fax may have a document stored in memory. An error may have occurred during reception. The Rear Tray may be empty. The telephone line may not be connected properly. The machine is under maintenance. / The machine is sending a fax. / The machine is printing another document. For the fax to receive documents automatically, the receive mode must be set to , , , or (see page 33). If you have set , check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded (see page 35). Print out any documents stored in memory (see page 39). z Check the LCD for an error message (see page 73). z Print the ACTIVITY REPORT and check for an error (see page 48). Make sure paper is loaded in the Rear Tray (see your setup sheet or page 22). Make sure all line connections are secure (see your setup sheet). Cancel sending, printing, or maintenance as soon as possible. „ The Fax Does Not Switch Automatically Between Telephone and Fax Reception Cause Action The fax may not be set to switch automatically between telephone and fax reception. For the fax to switch automatically, the receive mode must be set to , , or (see page 33). If you have set , check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded (see page 35). The fax may have a document stored in Print out any documents stored in memory (see page 39). memory. An error may have occurred during reception. z Check the LCD for an error message (see page 73). z Print the ACTIVITY REPORT and check for an error (see page 48). The Rear Tray may be empty. Make sure paper is loaded in the Rear Tray (see your setup sheet or page 22). The sending fax machine may not send Some fax machines cannot send the CNG signal that tells your fax the incoming the CNG signal that tells the fax that call is from a fax machine. In such cases, you will have to receive the document the incoming signal is a fax. manually (see page 35). Troubleshooting 63