Canon PowerShot S410 PowerShot S500/410, DIGITAL IXUS 500/430 Camera User Guid - Page 138

Troubleshooting - battery problems

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Troubleshooting Problem Camera will not operate Camera will not record Cannot play back 136 Cause Solution Power is not turned • Press the ON/OFF button for a on moment. Battery cover or CF • Confirm that the battery cover and card slot cover is CF card slot cover are securely open closed. Insufficient battery voltage • Insert a fully charged battery into the camera. • Use the AC Adapter Kit ACK500 (sold separately). Poor contact • Wipe the terminals with a clean between camera and dry cloth. battery terminals Mode switch is set • Slide the mode switch to . to (Playback) Flash is charging • Wait until the flash charges. You can press the shutter button when the indicator lights orange. CF card is full • Insert a new CF card. • If required, download the images to a computer and erase them from the CF card to make space. CF card is not formatted correctly • Format CF card. (See Formatting CF Cards (p. 107).) • If reformatting does not work, the CF card logic circuits may be damaged. Consult the nearest Canon Customer Support Help Desk. You attempted to play • Computer images that cannot be back images shot played back will playback if they are with another camera added to the camera using the or images edited with bundled software program a computer ZoomBrowser EX or ImageBrowser. See ZoomBrowser EX/ImageBrowser Software Starter Guide (PDF). File name was • Set the file name or location to the changed with a file format/structure of the camera. computer or file See About File Numbers and location was changed Folder Numbers (p. 88).

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136
Troubleshooting
Problem
Cause
Solution
Camera will not
operate
Power is not turned
on
• Press the
ON/OFF
button for a
moment.
Battery cover or CF
card slot cover is
open
• Confirm that the battery cover and
CF card slot cover are securely
closed.
Insufficient battery
voltage
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK500
(sold separately).
Poor contact
between camera and
battery terminals
• Wipe the terminals with a clean
dry cloth.
Camera will not
record
Mode switch is set
to
(Playback)
• Slide the mode switch to
.
Flash is charging
• Wait until the flash charges. You
can press the shutter button
when the indicator lights orange.
CF card is full
• Insert a new CF card.
• If required, download the images
to a computer and erase them
from the CF card to make space.
CF card is not
formatted correctly
• Format CF card.
(See
Formatting CF Cards
(p.
107).)
• If reformatting does not work, the
CF
card logic circuits may be damaged.
Consult the nearest Canon Customer
Support Help Desk.
Cannot play back
You attempted to play
back images shot
with another camera
or images edited with
a computer
• Computer images that cannot be
played back will playback if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
See
ZoomBrowser EX/ImageBrowser
Software Starter Guide
(PDF).
File name was
changed with a
computer or file
location was changed
•
Set the file name or location to the
file format/structure of the camera.
See
About File Numbers and
Folder Numbers
(p. 88).