Casio TE-3000S User's Manual - Page 110

When an error occurs - troubleshooting

Page 110 highlights

Troubleshooting This section describes what to do when you have problems with operation. When an error occurs Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below. Press C and check the appropriate section of this manual for the operation you want to perform. Error code Message Meaning Action E001 Wrong mode Mode switch position changed before finalization. Return the mode switch to its original setting and finalize the operation. E003 Wrong operator Clerk button pressed before finalization of a registration being Press the original clerk button and finalize the transaction performed under another clerk button. before pressing another clerk button. The signed on clerk differs from the clerk performed the Input correct check number or assign the proper clerk tracking check registration. number. E004 Error INIT/FC E005 Insufficient Initialization or unit lock clear operation in progress. Memory allocation exceeds total memory capacity. Complete operation. Reallocate memory or expand memory (if possible). memory E008 E009 E010 Please sign on Registration without entering a clerk number. Enter password Operation without entering the password. Close the drawer The drawer is left open longer than the program time (drawer open alarm). Enter a clerk number. Enter password. Close the drawer. E011 Close the drawer Attempt to register while the cash drawer is open. E015 Check R/J Printer error Shut the cash drawer. printer E016 Change back to Two consecutive transactions attempted in the refund mode. Switch to another mode and then back to the RF mode for the REG mode next transaction. E017 Enter CHK/TBL number Attempt made to register an item without inputting a check Input a check number. number. E018 Enter Table number Attempt made to register an item without inputting a table number. Input a table number. E019 Enter number of Finalize operation attempted without entering the number of Enter the number of customer. customers customer. E021 No Dept Link E023 Stock shortage No department linked PLU is registered. Actual stock quantity becomes less than the minimum stock quantity. Correct the program. Perform stock maintenance. E024 No stock E025 Illegal scale read or entry Actual stock quantity becomes/is negative. Scale read error/perform non-scale registration to scalable item. Perform stock maintenance. Retry registration/register to a proper department or PLU. E026 Enter condiment/ No condiment/preparation PLU is registered. Register condiment/preparation PLU. preparation PLU E029 In the tender Item registration is prohibited, while partial tender. Finalize the transaction. operation E030 Press RATE TAX Finalization of a transaction attempted without registering key rate-tax. Register . E031 Press ST key Finalization of a transaction attempted without confirming the Press . subtotal. E032 Press FSST key Finalization of a transaction attempted without confirming of Press . the food stamp subtotal. E033 Enter tendered Finalize operation attempted without entering amount tender. Enter the amount tendered. amount E035 Change amount Change amount exceeds preset limit. Input amount tendered again. exceeds limit E036 Remove money Contents of the drawer exceed programmed limit. Perform pick up operation. from the drawer E037 Digit or amount High amount lock out/low digit lock out error Enter correct amount. limitation over E038 Perform money declaration Read/reset operation without declaring cash in drawer. This error appears only when this function is activated. Perform money declaration. E040 Issue guest receipt Attempt to register a new transaction without issuing a guest Issue a guest receipt. receipt. E041 Print validation Attempt to register a new transaction without validation. E042 Insert VLD paper Validation paper (slip printer) has run out. Perform validation operation. Insert new validation paper. and retry E044 Print cheque E045 Print Check Endorsement Attempt to register a new transaction without printing check. Perform check print. Attempt to register a new transaction without printing check Perform check endorsement. endorsement. E 110

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110
E
This section describes what to do when you have problems with operation.
When an error occurs
Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
illustrated below.
Press
C
and check the appropriate section of this manual for the operation you want to perform.
Troubleshooting
E001
E003
E004
E005
E008
E009
E010
E011
E015
E016
E017
E018
E019
E021
E023
E024
E025
E026
E029
E030
E031
E032
E033
E035
E036
E037
E038
E040
E041
E042
E044
E045
Error
code
Message
Meaning
Action
Return the mode switch to its original setting and finalize the
operation.
Press the original clerk button and finalize the transaction
before pressing another clerk button.
Input correct check number or assign the proper clerk
number.
Complete operation.
Reallocate memory or expand memory (if possible).
Enter a clerk number.
Enter password.
Close the drawer.
Shut the cash drawer.
Switch to another mode and then back to the RF mode for the
next transaction.
Input a check number.
Input a table number.
Enter the number of customer.
Correct the program.
Perform stock maintenance.
Perform stock maintenance.
Retry registration/register to a proper department or PLU.
Register condiment/preparation PLU.
Finalize the transaction.
Register <RATE TAX>.
Press <SUBTOTAL>.
Press <FS/ST>.
Enter the amount tendered.
Input amount tendered again.
Perform pick up operation.
Enter correct amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Insert new validation paper.
Perform check print.
Perform check endorsement.
Mode switch position changed before finalization.
Clerk button pressed before finalization of a registration being
performed under another clerk button.
The signed on clerk differs from the clerk performed the
tracking check registration.
Initialization or unit lock clear operation in progress.
Memory allocation exceeds total memory capacity.
Registration without entering a clerk number.
Operation without entering the password.
The drawer is left open longer than the program time (drawer
open alarm).
Attempt to register while the cash drawer is open.
Printer error
Two consecutive transactions attempted in the refund mode.
Attempt made to register an item without inputting a check
number.
Attempt made to register an item without inputting a table
number.
Finalize operation attempted without entering the number of
customer.
No department linked PLU is registered.
Actual stock quantity becomes less than the minimum stock
quantity.
Actual stock quantity becomes/is negative.
Scale read error/perform non-scale registration to scalable
item.
No condiment/preparation PLU is registered.
Item registration is prohibited, while partial tender.
Finalization of a transaction attempted without registering
rate-tax.
Finalization of a transaction attempted without confirming the
subtotal.
Finalization of a transaction attempted without confirming of
the food stamp subtotal.
Finalize operation attempted without entering amount tender.
Change amount exceeds preset limit.
Contents of the drawer exceed programmed limit.
High amount lock out/low digit lock out error
Read/reset operation without declaring cash in drawer.
This error appears only when this function is activated.
Attempt to register a new transaction without issuing a guest
receipt.
Attempt to register a new transaction without validation.
Validation paper (slip printer) has run out.
Attempt to register a new transaction without printing check.
Attempt to register a new transaction without printing check
endorsement.
Wrong mode
Wrong operator
Error INIT/FC
Insufficient
memory
Please sign on
Enter password
Close the drawer
Close the drawer
Check R/J
printer
Change back to
REG mode
Enter CHK/TBL
number
Enter Table
number
Enter number of
customers
No Dept Link
Stock shortage
No stock
Illegal scale
read or entry
Enter condiment/
preparation PLU
In the tender
operation
Press RATE TAX
key
Press ST key
Press FSST key
Enter tendered
amount
Change amount
exceeds limit
Remove money
from the drawer
Digit or amount
limitation over
Perform money
declaration
Issue guest
receipt
Print validation
Insert VLD paper
and retry
Print cheque
Print Check
Endorsement