Cisco 7970G Phone Guide - Page 31

• If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting. • If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line. • The duration between Hold Reversion alerts is determined by your system administrator. Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset. If you want to... Toggle Microphone on Toggle Microphone off Then... Press . Press . Switching Between Multiple Calls You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, press the call appearance on your touchscreen or scroll to it. If you want to... Switch between connected calls on one line Switch between connected calls on different lines Switch from a connected call to answer a ringing call Then... 1. Make sure the call that you want to switch to is highlighted. 2. Press Resume. Any active call is placed on hold and the selected call is resumed. Press for the line that you are switching to. If a single call is holding on the line, the call automatically resumes. If multiple calls are holding, highlight the appropriate call and press Resume. Press Answer, or if the call is ringing on a different line, press (flashing). Any active call is placed on hold and the selected call is resumed. Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0 23