Cisco 7970G Phone Guide - Page 44
Storing and Retrieving Parked Calls
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• Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group. • If you use the BLF Pickup feature on your phone, see Using BLF to Determine a Line State, page 40. Storing and Retrieving Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a co-worker's desk or in a conference room). You can park a call by using these methods: • Call Park-Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call. You must record this number and then use the same number to retrieve the call. • Directed Call Park-Use the Transfer softkey to direct the call to an available directed call park number that you dial or speed dial. To retrieve the call from a directed call park number, dial the park retrieval prefix, then dial or speed dial the same directed call park number. You can use a Directed Call Park button to speed-dial the directed call park number and to monitor whether a directed call park number is occupied or available. If you want to... Then... Store an active call using Call Park 1. During a call, press Park. (You may need to press the more softkey to see Park.) 2. Note the call park number displayed on your phone screen. 3. Hang up. Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call. Direct and store an 1. During a call, press Transfer. active call at a directed 2. Press Directed Call Park with the park-unoccupied icon to call park number speed dial the directed call park number. A Directed Call Park (blinking) with park-occupied icon indicates the directed call park number is not available. 3. Press Transfer again to finish storing the call. Retrieve a parked call from a directed call park number From any Cisco Unified IP Phone in your network, enter the park retrieval prefix and dial the directed call park number. Or after entering the park retrieval prefix, press the (blinking) with to connect to the call. Tips • You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details. 36 OL-15895-01