Cisco SPA501G Administration Guide - Page 185

Configuring Regional Parameters and Supplementary Services Configuring Supplementary Services (Star Codes) 7 You can add a parameter to each * code in Features Dial Services Codes to indicate what tone to play after the * code is entered, such as *72'c'|*67'p'. Following is a list of allowed dial tone parameters (note the use of back quotes surrounding the parameter without spaces). - 'c' = Cfwd dial tone - 'd' = Dial tone - 'm' = MWI dial tone - 'o' = Outside dial tone - 'p' = Prompt dial tone - 's' = Second dial tone - 'x' = No tones are place, x is any digit not used above If no tone parameter is specified, the Cisco IP phone plays the prompt tone by default. If the * code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include it in this parameter. In that case, add that * code in the dial plan. Activating or Deactivating Supplementary Services You can disable services handled locally by the phone in one of two ways: • Delete the star code in the Vertical Service Activation section in the Regional tab. • Disable the service in the Phone tab. See Configuring Supplementary Services (Star Codes), page 180. If a service is enabled in the Phone tab but cleared in the Regional tab, the service can still be enabled/disabled from the IP phone screen or the phone web user interface. If a service is disabled, the soft button associated with that service is hidden on the IP phone screen. Also, any menu item associated with a disabled service is preceded with an exclamation mark (!). A supplementary service should be disabled if • the user has not subscribed to it • the service provider intends to support similar service by using means other than relying on the Cisco IP phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 184