Compaq 1700 Compaq Armada 1700 Series Reference Guide

Compaq 1700 - Armada - PII 266 MHz Manual

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  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 1
    REFERENCE GUIDE Compaq Armada 1700 Family of Personal Computers Compaq Armada SB Family of Personal Computers
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    REFERENCE GUIDE Compaq Armada 1700 Family of Personal Computers Compaq Armada SB Family of Personal Computers
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    contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation. All rights reserved. Printed in Singapore. COMPAQ, ARMADA, and LTE are registered in the
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    Battery Pack for the First Time 1-2 Connecting the Power Cord 1-3 Opening the Computer 1-4 Adjusting the Keyboard 1-4 Turning On the Computer 1-5 Setting Up the Software 1-5 Operating the Computer During Setup and Software Preinstalled by Compaq 1-7 Completing Setup 1-8 Registering the
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    BATTERY PACKS Learning About Batteries 4-1 Using a New Battery Pack 4-2 Charging Battery Packs 4-2 Using the Battery Gauge 4-3 Ensuring Battery Gauge Accuracy 4-4 Identifying a Low Battery Condition 4-4 Resolving a Low Battery Condition by Connecting the Power Cord 4-5 Resolving a Low-Battery
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    the Computer 5-2 Disconnecting the Computer from External Power 5-3 Managing Power 5-3 Using Power Properties 5-5 Setting the Battery Conservation Level 5-5 Using Advanced Power Management 5-6 Using ACPI Power Control 5-6 Using Hibernation 5-7 Enabling Hibernation 5-7 Initiating Hibernation
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    CD-ROM Drive 6-4 Inserting a Compact Disc into the CD-ROM Drive 6-4 Removing a Compact Disc from the CD-ROM Drive 6-4 Manually Ejecting a Compact Disc 6-5 Using the DVD-Rom Drive Defaults 7-5 Understanding Result Codes 7-5 Modem Compatibility 7-9 Command Set 7-9 Data Communications 7-9
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    Using AT Commands to Control the Modem 7-10 Guidelines for Using AT Commands 7-11 Using the Attention Code 7-11 Entering a Command 7-11 Editing a Command 7-11 Executing a Command 7-11 Interpreting a Missing Parameter 7-12 Entering an Escape Code Sequence 7-12 Repeating a Command 7-12 Dial
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    THE COMPUTER Upgrading System Memory 11-1 Checking the Amount of Memory 11-1 Obtaining an Optional Memory Expansion Board 11-2 Inserting a Memory Expansion Board 11-2 Removing a Memory Expansion Board 11-4 Upgrading the Hard Drive 11-6 Adding a CD-ROM or DVD Drive 11-6 Adding an Internal
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    -7 If You Forget Your Power-On Password 13-8 Using the Quick Controls 13-8 Enabling the Quick Controls 13-9 Initiating the Quick Controls 13-9 Using the Setup Password 13-10 Establishing the Setup Password 13-10 Entering the Setup Password 13-11 Changing the Setup Password 13-11 Deleting the
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    Video Utility 15-6 Ordering Preinstalled Software 15-7 Boot Sequencing 15-7 chapter 16 TROUBLESHOOTING Troubleshooting Checklist 16-1 Solving Software Application Problems 16-24 a ppendix A COMPAQ CUSTOMER SUPPORT Preparing for a Technical Support Call A-1 Worldwide Telephone Numbers A-2 xii
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    appendix B REGULATORY NOTICES B-1 appendix C ELECTROSTATIC DISCHARGE Preventing Electrostatic Discharge C-1 When Handling Removable Drives C-1 When Installing Internal Components C-1 Grounding Methods C-2 appendix D SPECIFICATIONS D-1 INDEX ...I-1 Contents xiii
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    that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl+Alt+Delete. s Commands are presented in lowercase, bold type as shown here: install or a:\install. s An arrow symbol is used to separate icons or menu options that you should select
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    items in the packing box: 1 Computer (includes battery pack already installed) 2 Power cord 3 Modem cable (with internal modem models) Items not illustrated vary by model and geographical region: s Owner Registration Card s Warranty and service information s Printed documentation about the computer
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    Safety &Comfort Guide for more information. Charging the Battery Pack for the First Time The battery pack begins to charge when the computer is connected to external power. Although a new battery pack can be used to power the computer after receiving a partial charge, Compaq recommends that a new
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    equipment into a grounded (earthed) electrical outlet that is easily accessible at all times. s Disconnect power from the equipment by unplugging the power cord from the electrical outlet. s Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip
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    Opening the Computer Slide forward the display release latches 1 on the left and right sides of the display, then raise the display 2 to a comfortable viewing angle. Opening the Computer Adjusting the Keyboard To
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    1 to turn on the computer. The power/suspend light 2 indicates the computer is on. Turning On the Computer Setting Up the Software When you begin software setup, online instructions guide you through the setup process. IMPORTANT: After you begin software setup, you must complete the entire process
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    Operating the Computer During Setup s To move around the screen while making selections and entering information: Ë press the Tab key, Ë press the cursor (arrow) keys, or Ë use the touchpad built into the computer keyboard. s To save your selections, press the Enter key or press one of the touchpad
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    support will be decreased. Restoring Your Operating System and Software Preinstalled by Compaq In addition to the preinstalled operating system, Compaq installs all Compaq software for your computer. Use the restore software CD that comes with your computer to restore software on your hard drive. Getting
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    Completing Setup Compaq recommends that you: s Register the computer. s Locate the Compaq online resources, such as the online Reference Guide and the online Safety & Comfort Guide. Registering the Computer Be sure to register the computer according to the instructions on the Owner Registration Card
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    2 chapter TAKING A LOOK AT THE COMPUTER Front Components Component ™ Display š Lid switch Front Components Function The computer screen and the hardware in which it is enclosed. Blanks the screen if the display is closed and the computer is still on. Continued Taking A Look At The Computer 2-1
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    Function Built-in speakers for high-quality stereo sound and a multimedia sound system. A multifunction device compartment that accepts a diskette drive, LS-120 diskette drive, Zip drive, second battery pack, or second hard drive. Dedicated bay which houses either a CD-ROM drive or DVD drive. For
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    œ Volume control (up) Increases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo speaker/headphone jack on the computer.  Volume control (down) Decreases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo
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    › PC Card slots œ USB connector  RJ11 Function Allows airflow to and from the internal stereo speakers. Ejects PC Cards from the PC Card slots. Slots that support Type II or Type III PC Cards, such as modem, hard drive, or network cards. These slots accept 16-bit PC Cards as well as 32-bit
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    External monitor connector  AC power connector ž Docking connector Ÿ Cooling fan Keyboard/mouse connector Function Connects an optional parallel device such as a printer. Connects an optional external serial device such as a mouse or printer. Allows wireless communications between the computer and
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    . The modem is available on selected models and as an option for other models. š Hard drive compartment Provides access to the internal hard drive. A security screw prevents unauthorized access to the hard drive. Use a standard screwdriver to remove the screw. › Tilt feet Retractable feet on the
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    Lock Turns on when the hard drive, optional CD-ROM drive, or optional DVD drive is accessed. Turns on when a device in the MultiBay is accessed. Turns on when the embedded numeric keypad is active. Turns on when the Caps Lock function is on. Turns on when the Scroll Lock key is on. Taking A Look
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    3 chapter USING THE KEYBOARD AND TOUCHPAD Keyboard Components Keyboard Components Component Function ™ Lid switch š Programmable keys Blanks the screen if the display is closed and the computer is still on. Assign and launch frequently used applications and documents. Continued Using The
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    Power switch  Keyboard releases ž Touchpad Function Initiates and exits Suspend. Turns on the computer if it is in Suspend. When used with the Fn key access underneath the keyboard for installing memory expansion boards in the memory expansion slot, or a CD-ROM/DVD drive in the Optical Disc Bay.
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    . Deletes characters or selected text. Activates the embedded numeric keypad, a section of the keyboard used for numeric functions, by pressing the Fn + Num Lock keys. Signals the end of input or the end of a paragraph. To complete a command you must type or select the command then press the Enter
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    Special Keys Continued Key (s)  Shift keys ž Cursor keys Ÿ Alt keys Ctrl keys ¡ Fn key ¢ Caps Lock key ; Tab key Function Toggle between uppercase character typing and lowercase character typing. The Shift key can also be used in combination with the Function keys for various commands. Move cursor
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    , then the left arrow key. Adjusts system beeps only. Fn+F5 Sets QuickLock/QuickBlank- Fn+F6 disables the keyboard and mouse, and clears the display. See Chapter 13 for more information on Quick Controls. Sets Battery Conservation- adjusts the level of battery power used by the computer. See
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    State Fn+F9 Fn+F10 Fn+Num Lk Suspend Fn + T IMPORTANT: Popup windows associated with the hotkeys display correctly only from within applications that support the popup video mode. If a popup does not display correctly, exit the application and press the hotkeys again to invoke the popup window
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    Embedded Numeric Keypad The embedded numeric keypad is a section of the computer keyboard that converts to a numeric keypad when the number lock function is enabled. Embedded Numeric Keypad Press the Fn+Num Lk hotkeys to: s Enable the embedded numeric keypad (Num Lk light turns on). s Disable the
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    By assigning schemes to the programmable keys, you can create multiple sets of key assignments tailored to your own needs or to accommodate more than one user. To assign the programmable keys and create schemes, see "Assigning the User-Programmable Keys" in this chapter. 3-8 Using The Keyboard And
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    access all applications on your computer. To emulate one of the Microsoft Windows and Application Logo Keys, select the appropriate file from the Program Files\Compaq\Programmable keys\Default directory. 3. Click the Assign button. A dialog box appears showing a list of programs or documents from
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    removed. NOTE: When the Show Advanced Options box is checked, you can unassign a programmable key by clicking the Browse button and selecting the file 'Unassigned' from the Program Files\Compaq\Programmable keys\Default directory. 5. Click OK to exit the utility. Adding Schemes To add a new scheme
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    : The Default scheme is not removable. 4. Click the Remove button. 5. Click OK to exit the utility. Showing the Key Assignments in the System Tray One convenient way to see your user-programmable key assignments is to view them in a popup window that you activate from an icon in the system tray. To
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    Using the Touchpad To operate the touchpad, move your finger across the touchpad surface 1 to control cursor movement. Press the left 2 and right buttons 3 below the touchpad to select items, much like using the left and right mouse buttons. Touchpad and Touchpad Buttons You can also single - and
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    the pointer. s Control the pointer motion. Cleaning the Touchpad To clean the touchpad: 1. Turn off the computer. 2. Remove the battery pack and disconnect the power cord. Wipe the touchpad with a clean, dry cloth. To remove stubborn stains, wipe the touchpad with a damp cloth moistened with
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    is on without affecting system operation. With only one battery pack installed, you must turn off the computer or initiate Hibernation before removing a battery, or you must connect to external AC power before you remove the battery pack. For more information on using Hibernation, see Chapter
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    Compaq Partners, or other agents. Using a New Battery Pack You can charge the battery pack in the computer's battery bay or MultiBay while connected to an external power source or while docked in the convenience base. You can also charge up to two battery packs in the optional battery charger
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    the right of the box. If AC power is connected, the power connector is shown. NOTE: If you do not press any key for five to seven seconds, the battery gauge popup will display the average remaining capacity (percent of charge remaining) for all installed batteries combined. Using Battery Packs 4-3
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    gauge accuracy and to maximize battery operating time: s Fully charge the battery pack before the first time you use it. s Allow the battery pack to completely charge before removing external power from the computer, convenience base, or battery charger. s If the battery has been out of the computer
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    Resolving a Low Battery Condition When No Power Source Is Available To resolve a low battery condition when no power source is available, do one of the following: s Initiate Hibernation until a power source is available. This automatically saves all current information in memory to the hard disk and
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    connect the computer to external power before removing the battery. To remove the battery pack from the battery bay: Pull down the battery release lever n to release the battery pack. Remove the battery pack from the battery bay. Removing the Battery Pack from the Battery Bay 4-6 Using Battery Packs
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    Hibernation or connect the computer to external power before removing the battery. Insert a battery pack into the battery bay with the large label on the battery pack facing up and the battery contacts facing in. Push the battery pack into the battery bay until it is firmly seated. Inserting
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    time by as much as 50 percent by controlling the energy used by the computer and the energy stored in the battery pack. NOTE: The display, processor, and drive components use the majority of battery power. To maximize battery pack life, use the following guidelines: s Select the High level of
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    power when possible. (Formatting diskettes increases the drain on a battery pack.) Recycling Used Battery Packs To find out if the battery Compaq authorized dealer, reseller, or service provider. System Beeps Beeps with a Blinking Battery Charge Light When the computer beeps while the battery charge
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    15 for more information on using Computer Setup): t Low battery warning beeps t Power-On Self-Test (POST) beeps t Suspend beeps s To disable only low battery warning beeps, click Start Æ Settings Æ Control Panel Æ double-click Power Æ Power Properties Æ Conservation Settings tab. Then click the
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    for extended periods, such as overnight, you may want to initiate Suspend to conserve power. The computer should be left in Suspend when it will be unattended and operating only on battery power. With a fully charged battery pack, the computer can be left in Suspend for up to several days, depending
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    is turned on or off, it takes more than twice as long to charge it with the computer on. When external power is not available and battery power is low, initiate Hibernation by pressing Fn + Suspend buttons, or complete the following steps: 1. Save your information. 2. Exit your applications. 3. Turn
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    The computer comes equipped with a collection of power management features that allow you to extend battery operating time or conserve AC power. You can use power management to monitor most of the computer components, such as the hard drive, processor, and display. When these components are inactive
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    for drives when using battery power or AC power Turn off power to the PC Card slots Set date and time to exit suspend; enable/disable Resume Timer Display the status of installed batteries Click This Tab in Power Properties: Power + Advanced button Power (Windows 95 only) Battery Conservation
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    Power Æ Power Properties. If You Want To: Set battery conservation levels and enable or disable warning beeps Select Hibernation settings Display the status of installed batteries Click This Tab: Battery Conservation Settings Hibernation Battery Status NOTE: The Battery Status tab is a Compaq
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    automatically reduces power consumption behind the scenes, saving power while you boot time and allowing the computer to wake up automatically. ACPI also incorporates power management that reduces power Compaq power management features such as power conservation settings in Computer Setup, battery
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    battery condition while it is left unattended. When your computer hibernates, all the information in system memory is saved to the hard disk and the power to on the hard drive at least equal in size to the amount of total random access memory (RAM). If there is not enough space on the hard disk to
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    Off. CAUTION: You will lose unsaved information if a low battery condition occurs and Hibernation is disabled. Using Suspend Suspend is a reduced power condition during which most of the major components (such as the hard drive, processor, and display) shut down after a period of system inactivity
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    . If the computer is in Suspend and a low battery condition occurs, the system initiates Hibernation, saves your information to the hard disk, and turns off your computer. When you install a fully charged battery pack or connect to an external power source, your information returns to the screen at
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    on. s your information returns to the screen. IMPORTANT: The computer will not exit Suspend if battery power is low or the battery is dead. You must find a new power source for your computer. When a new power source is connected to the computer, press the suspend button to return your information to
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    periods of system or component inactivity. Timeouts work with battery conservation to conserve power. When a timeout period has expired, battery conservation shuts down the system or components in order to save power. For example, the hard disk idle default timeout is two minutes. Therefore, if
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    the screen save timeout value for your computer: 1. Click Start Æ Settings Æ Control Panel Æ Display icon Æ Screen Saver tab. 2. Select a screen saver. 3. Click OK. 5-12 Computer Power and Power Management
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    Bay MultiBay Optical Disc Bay Battery Bay Bay Configuration Devices Supported Power State Diskette drive On LS-120 Drive Off Zip Drive Off Second battery pack On Second hard drive Off CD-ROM drive Off DVD drive Off Battery pack On Working with Removable Drives and Device Bays 6-1
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    Caring for Removable Drives Removable drives such as the hard drive, the CD-ROM or DVD drive, diskette drive, LS-120 drive, and Zip Drive are fragile computer components that must be handled with care. CAUTION: To prevent damage to the computer or removable drive or to prevent loss of information,
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    and writes information onto a 3.5-inch diskette. The MultiBay also accommodates an optional LS-120 Drive or Zip Drive. Each drive accepts the following diskettes: Type of Drive Diskette Drive LS-120 Drive Zip Drive Diskettes accepted 1.44-MB high-density (HD) 720-Kbyte double-density (DD) 1.2-MB
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    the eject button on the bezel of the CD-ROM drive to release the CD loading tray. 3. Slowly pull out the CD loading tray until it is fully extended. 4. Remove the CD from its protective case and place it in the CD loading tray, label side up. Handle the CD by the edges, not by the flat surfaces
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    similar thin metal rod into the manual release hole on the front bezel of the CD-ROM drive. Press firmly. 2. Slowly pull the tray out from the drive until it is fully extended. 3. Remove the compact disc. Manually ejecting a compact disc Using the DVD-Rom Drive The standard configuration of the DVD
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    device into the computer MultiBay: 1. If your device is not hot-pluggable, turn off the computer. 2. Insert the device into the MultiBay until it locks into place. IMPORTANT: A second hard drive must be installed into a hard drive adapter before it is inserted into the MultiBay. Inserting a MultiBay
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    device from the computer MultiBay: 1. If your device is not hot-pluggable, turn off the computer. 2. Press the MultiBay release lever to release the device. IMPORTANT: A second hard drive must be installed in a hard drive adapter before it is inserted into the MultiBay. When removing a second
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    and allow the modem to easily communicate with software applications. The internal modem supports standard analog modem communication protocols (for speeds up to 33.6 Kbps) as well as up to the ITU-compatible V.90 and industry standard K56flex 56K protocals for higher speeds. IMPORTANT: The V.90
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    uses a universal DAA (Direct AccessArrangement) that supports multiple countries. However, some countries may require may resemble standard telephone jacks but are not compatible with analog devices such as modems. Be sure receive information from an online service, a host mainframe computer that
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    country, check the approvals label on the bottom of the computer. Or, for the most up-to-date information, refer to the Compaq Internet website at www.compaq.com. NOTE: The internal modem supports specific countries that are included in the selection list. If you are running Windows 95 or Windows 98
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    wait for a "go ahead tone" after dialing a credit card number as part of the dialing sequence. To do this, add a $ symbol at the Compaq authorized dealer, reseller, or service provider for a complete list of communications software applications. IMPORTANT: If Hibernation initiates or a low battery
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    following modems: Compaq Modem or Hayes Compatible. NOTE: Choosing another modem does not affect the actual connection speed of the modem. Use the following information if required for modem setup supported modem result codes and definitions. Using the Internal Modem 7-5
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    Numeric Code 0 1 2 3 4 5 6 7 8 88 10 11 12 13 14 24 25 86 40 55 Modem Result Codes Result Code Definition OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER DELAYED CONNECT 2400 CONNECT 4800 CONNECT 9600 CONNECT 14400 CONNECT 19200 CONNECT 7200 CONNECT 12000 CONNECT 16800
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    Modem Result Codes Continued Numeric Code Result Code 56 CONNECT 24000 57 CONNECT 26400 58 CONNECT 28800 59 CONNECT 31200 60 CONNECT 33600 70 CONNECT 32000 71 CONNECT 34000 72 CONNECT 36000 73 CONNECT 38000 74 CONNECT 40000 75 CONNECT 42000 76 CONNECT 44000 77 CONNECT
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    0 to +60 C Storage -40 to 155 F -45 to +70 C Relative Humidity (noncondensing) Operating 95% maximum Storage 95% maximum Power Requirements +5.0 VDC (+/-5%@1.5 W max.) Interfaces Communications Connector Standard RJ-11 Telephone Connector Telephone, central office network Internal DAA
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    The internal modem is compatible with the following data and facsimile communications 300 bps) Class I facsimile extensions to the Hayes AT command set (EIA/TIA 578) Support for Group III facsimile machines Data Compression ITU V.42bis MNP 5 Error Control ITU V.42 (LAPM) MNP 2-4 Using
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    one of two modes: the command mode or the online mode. When power is turned on, the modem automatically assumes the command mode. When extensions, and supporting S registers, you can instruct the modem to perform a particular function or set of functions. For example, you may instruct the modem to
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    in the telephone number takes up space in the command buffer. If a command sequence exceeds the 60-character maximum, the modem does not execute any part of the command line and returns an error message after the instead. If this occurs, reentering the command within the 60-character limit
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    to enter the AT prefix or a when using this command. Each string command remains in the command buffer until an AT is entered or power to the modem is turned off. Both actions clear the buffer and make the A/ command invalid, since there is no command for the modem to
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    Volume. Speaker Control Option. Modulation Handshake. Online Command. Pulse. Result Code Control. Result Code Suppression. Write to an S Register. Read an S Register. Tone Dial. Result Code Form Option. Compatibility Check. Result Code Set/Call Progress Option. Reset Command Option. Escape Code
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    . Fax Commands Command +F =? +F =n? +FCLASS? +FCLASS=n +FTS=n +FRS=n Description Report Operating Capabilities. Report Supported Parameters. Report Active Configuration. Select Service Class. Stop Transmission and Wait. Receive Silence. Continued 7-14 Using the Internal Modem
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    Fax Commands Continued Command Description +FTM=n Transmit Data. +FRM=n Receive Data. +FTH=n Transmit Data with HDLC Framing. +FRH=n Receive Data with HDLC Framing. Dial Modifiers These commands may be used with the ATD command to dial telephone numbers. Dial Modifiers Modifier
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    Modifying an S Register The correct command format for modifying an S Register is ATSn=r, where n is the register number to be modified and r is the value to which you wish to set the register. For example, to set register 37 to 7, enter: ATS37=7 The register S37 is now set to a value of 7.
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    S Register Command Summary Continued Register Description S89 Sleep Mode Timer. S90 Read-only Local Phone. Advanced Voice Commands Command S32 S33 Description Synthetic Ring Volume. Synthetic Ring Frequency. Audio Response Codes The modem alerts the DTE to the presence of tones detected on
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    are running Windows 95, Windows 98, or Windows NT 4.0: 1. Click Start, Settings, Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Select the Compaq internal model from the list of software. 4. Click the Add/Remove button. 5. Click Yes to confirm. 6. If you are prompted to restart the
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    off the monitor. 2. Plug the monitor signal cable into the external monitor connector on the back of the computer. 3. Plug the monitor power cord into a properly grounded electrical outlet. 4. Turn on the monitor. 5. Ensure that the computer recognizes your monitor type by clicking Change Display
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    compatible mouse or external touchpad can be connected to the computer. To connect an external pointing device, insert the pointing device cable into the keyboard/mouse connector. External pointing devices need software device drivers power cord into driver configuration information and instructions
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    power cord to consult the printer documentation for printer device driver configuration information and instructions. Docking the Computer to the Convenience Base the left edge of the computer with the left docking alignment guide on the convenience base. Push the computer in until the retaining
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    switch 3 on the computer, or press the power button on the convenience base. Docking the computer procedure may cause loss of data or unpredictable results. NOTE: Not all network operating systems support "hot docking" (while the computer is on). 2. Close the display if not already closed. NOTE
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    is available only on specific models. For infrared-equipped models, the infrared port allows wireless communication between your computer and other infraredequipped devices. Operating system support for infrared communication is currently available with Microsoft Windows 95, but not for Windows NT
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    . These include hubs and keyboards. For most other USB devices without special drivers provided by the USB device manufacturer, you will need an operating system which has USB support for your device built in, such as Windows 95 OSR2.1 or Windows 98. Later versions of the Windows operating systems
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    ) PC Cards. Several kinds of PC Cards are supported, such as network cards, hard drive cards, memory cards, and fax/modem cards. For a current list of third-party PC Cards qualified on this computer, call your Compaq authorized dealer, reseller, or service provider. Inserting a PC Card 1. If you are
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    be necessary to perform an initial setup procedure. For example, a new storage card may need to be formatted, or a new network card may need drivers installed. For detailed information on setup procedures for various Network PC Cards, refer to the instructions provided by the PC Card manufacturer
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    NT, you must turn off the computer. CAUTION: Failure to stop a PC Card before it is removed may damage the PC Card or computer. 2. To release the PC Card eject button, depress the button 1 once. To eject the PC Card, firmly depress PC Card eject button a second time. 3. Remove the card
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    This software device driver is provided on diskette by the PC Card manufacturer and should be installed according to the manufacturer's instructions. Do not install any other PC Card software on the computer such as Card and Socket Services, even if prompted to do so. CAUTION: Compaq has tested the
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    to the PC Card slots and extend the battery life. You can also conserve PC Card power when the computer is in Suspend. Zoomed Video A Zoomed Video PC Card promotes higher overall system performance for MPEG playback. The computer supports Zoomed Video PC Cards under Windows 95. Windows NT does not
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    can also be used to record voice or sound. The integrated stereo speakers support sound output for WAV file and MIDI playback, and audio from the optional CD-ROM drive. They also support external audio input devices such as a CD player, tape deck, or stereo tuner connected to the computer through
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    on the computer. Decreases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo speaker/headphone jack on the computer. Built-in speakers for high-quality stereo sound and multimedia sound sytem. Built-in monophonic microphone for the multimedia sound sytem
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    /headphone jack. A mono plug can result in damage to the computer. The internal stereo speakers are disabled when external speakers or headphones are connected to the speaker/headphone line-out jack. ! WARNING: To reduce the risk of personal injury to hearing, check the volume level of software
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    level. The volume control on the computer overrides all other volume controls in the software. That is, the volume from the integrated stereo speakers, external speakers, or headphones will never be louder than the sound level selected using the computer volume control. 10-4 Using Audio Features
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    Compaq authorized reseller. Refer to the instruction card that comes with the option kit for installation procedures. IMPORTANT: If you upgrade memory, the computer increases the Hibernation file size to accommodate the additional memory. When the Hibernation files increases, it requires more hard
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    the computer. s Refer to Compaq Worldwide Telephone Numbers for the nearest Compaq authorized dealer, reseller, or service provider. IMPORTANT: The computer only supports SDRAM (synchronous DRAM) memory expansion boards. If you install a different type of memory expansion board, you will receive
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    45-degree angle. Then slide it gently into place until it is seated while tilted. NOTE: A memory expansion board is asymmetrically keyed (notched) to ensure correct positioning. 5. Push the memory expansion board down 2 until the retention clips snap back into place. 6. Close the keyboard. Inserting
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    Expansion Board To remove an optional memory expansion board: 1. Shut down and turn off the computer. Disconnect any external cables. 2. Release the keyboard by successively inserting a paper clip or similar instrument into both the keyboard releases 1. 3. Lift 2 the keyboard. Lifting the Keyboard
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    clips 1 on each side of the memory expansion board to release it. The memory expansion board tilts toward you. 5. Lift the edge of the memory expansion board 2 and slide it gently out of the memory expansion slot at a 45-degree angle. 6. Place the memory expansion board in an electrostatic-safe
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    larger capacity. Contact your Compaq authorized dealer, reseller, or service provider for the optional hard drives available for your computer. For installation procedures, refer to the instruction card that comes with the hard drive option kit. Adding a CD-ROM or DVD Drive Some models come standard
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    12 chapter MAINTENANCE & TRAVEL GUIDE Caring for the Computer Keep the computer in good condition and working properly by following these guidelines: s Operate the computer with a battery pack installed, even when using external power. This supplies the battery pack with a charge and ensures a fully
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    of the screen and banging it against hard objects. ! WARNING: Do not drive, and compact disc or digital video disc from the CD-ROM drive or DVD drive. s Disconnect the power cord from the computer. Take the power cord or an extra fully charged battery pack with you. 12-2 Maintenance & Travel Guide
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    for restrictions and requirements on traveling with a computer. s Purchase from a Compaq authorized dealer, reseller, or service provider a power cord for the country where you will be using the computer. These power cords are designed to meet the voltage and frequency requirements of each country
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    require the use of PC Cards, CD-ROM or DVD drives, and large amounts of memory. The computer complies with international safety standards for operating temperatures, including those of user accessible surfaces. However, as a result of the computer's power consumption while running these demanding
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    with the security features above, it prevents unauthorized users from accessing your hard drive. Windows NT has a multiple boot menu which can allow users to boot up Windows 3.1 or Windows 95, bypassing Windows NT security. s Computer Setup allows you to disable devices and prevent unauthorized use
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    of the cable. 3. Insert the lock into the security slot on the computer. 4. Lock with the key. Attaching a Cable Lock Device NOTE: The cable lock can be purchased from Kensington Microware Limited or from Compaq authorized dealers, resellers, and service providers worldwide. 13-2 Security Features
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    computer. IMPORTANT: You cannot use the computer if you forget your power-on password. Therefore, Compaq recommends that you record your password and put it in a safe place. Establishing the Power-On Password Using Windows 95 The power-on password prevents unauthorized use of the computer when it is
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    , you must use the same keys each time you enter the password power-on password prevents unauthorized use of the computer when it is turned on or resumed from Suspend, Hibernation, or QuickLock/QuickBlank. CAUTION: You cannot use the computer if you forget your poweron password. Therefore Compaq
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    your power-on password. (You can use up to eight alphanumeric characters, and you may use the same password you are using for the setup password.) IMPORTANT: Type carefully, because the password is not displayed as you type. The password is not case sensitive. However, you must use the same keys
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    -On Password Once your power-on password has been established, you can change it using your computer. When you wish to change or delete your password, you may have to substitute another key character for the slash mark (/). To determine which character is appropriate for your keyboard, refer to
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    from Suspend, Hibernation, or QuickLock/QuickBlank. Deleting the Power-On Password Once your power-on password has been established, you can delete it change or delete your password, you may have to substitute another key character for the slash mark (/). To determine which character is appropriate
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    your power-on password, the computer must be disassembled and memory cleared. Contact your Compaq authorized dealer, reseller, or service provider for NT, they are located under the Security Management menu in Computer Setup. s QuickLock disables your keyboard and pointing device while the computer
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    computer when it is on but not in use. After setting the power-on password in Passwords Properties, the following Quick Controls can be enabled Fn+F6 hotkeys, which work only on the computer keyboard. s Using the key combination Ctrl+Alt+L, which works on both the computer and external keyboards. To
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    Setup Password Establishing the Setup Password The setup password prevents unauthorized users from changing your computer configuration through Computer Setup. Setup new setup password. (You may use up to eight alphanumeric characters, and you may use the same password you are using for the power-on
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    setup password at the password prompt. 4. Press Enter. NOTE: You can use the setup password for both setup and poweron passwords. Changing the Setup Password Once your setup setup password. CAUTION: You cannot change the computer configuration if you forget your setup another key character for
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    or delete your password, you may have to substitute another key character for the slash mark (/). To use the character that is appropriate for your keyboard, refer to the table under "Changing the Power-On Password." To delete your setup password, do the following: 1. Save your work, restart your
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    Diskette drive s Diskette drive boot ability s Serial port s Infrared port s Parallel port s PC Card slots To disable or enable a device: 1. Run Computer Setup by to hard drive applications and user data. DriveLock sets a user password and a master password for hard drives. The correct user password
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    password, the master password can be used to unlock a protected hard drive and reset the user password. NOTE: If you forget your user or master password, contact Compaq customer support for further instructions before proceeding. Establishing DriveLock Protection CAUTION: Forgetting or losing both
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    are using for the power-on password.) NOTE: Type carefully because the password does not display as you type it. 7. Enter the user password again to verify Setup has been exited normally. You will be prompted to enter your user password the next time you boot your computer using that hard drive.
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    change the password after the computer has restarted and the protected hard drive has been unlocked. To change your password: 1. Turn on or restart the computer and enter your current user password. 2. Run Computer Setup. 3. Click the System Features icon Æ Security Management box Æ DriveLock tab
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    computer has restarted and the protected hard drive has been unlocked. Removing DriveLock protection deletes both the user password and the master password. 1. Turn on or restart the computer and enter your current user password. 2. Run Computer Setup. 3. Click the System Features icon Æ Security
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    and the protected hard drive has been unlocked. To change your master password, follow these instructions after you have restarted your computer and entered the current user password: 1. Turn on or restart the computer and enter your current user password. 2. Run Computer Setup. 3. Click the System
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    of software tools for the computer and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. performance by providing the latest drivers, utilities, and software, which are available on CD-ROM and the Compaq web site at www.compaq.com. s All Intelligent
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    Compaq computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems. t Asset tag t System board and ROM revision levels t BIOS the upper right corner of the screen. 3. Select Computer Setup ÆSystems Features Æ Intelligent Manageability. 4. The default asset
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    can be set to back up information whenever a hard drive alert occurs. s While the computer is connected to a network, alerts pop up on the computer display and are simultaneously reported to the network console. NOTE: A battery charging problem alert is reported only on the computer display. s When
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    about drivers, utilities, and software available on the computer. The information includes descriptions, features, enhancements, dependencies, and necessary upgrades. Also available on the Compaq website: Info Messenger-Provides Internet and email access to the latest software updates and service
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    COMPUTER SETUP AND DIAGNOSTICS UTILITIES Computer Setup Overview Computer Setup contains utilities that give you an overall picture of the computer hardware configuration and aid in troubleshooting. These utilities also allow you to set custom features, such as security options, power conservation
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    Setup provides two methods of viewing the computer configuration-by type (factory setting) or connection. Categories by type: s System Features-security, power, boot management s Communication-port, modem, and other communication devices s Storage-storage-related devices such as hard drive, CD
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    : Some settings may not take effect until the computer is restarted. s Ignore-Exits Computer Setup and restores previous settings. s Cancel-Returns to Computer Setup. Using Compaq Utilities Compaq Utilities contain several functions that s Determine if various computer devices are recognized by the
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    that inspects computer hardware, internal system temperature, and the SMART hard drive, then displays a prefailure warning message upon detecting a system temperature or hard drive fault. If you are running Windows 95, access Compaq Diagnostics for Windows as follows: 1. Double-click My Computer
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    Computer Checkup. 1. Plug the computer into an external power source. (A low battery condition could interrupt the program.) 2. Connect a installed properly. If you do not find an installation problem with a Compaq device not on the list, call your Compaq authorized dealer, reseller, or service
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    about the computer and installed or connected devices. Memory Audio Operating system System files Windows files 7. Follow the instructions Compaq tab in Display Properties (Start Æ Settings Æ Control Panel Æ Display). This utility allows you to configure your graphics system . 15-6 Computer Setup
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    not included with the computer, refer to the Compaq worldwide telephone numbers. IMPORTANT: Before calling Compaq to place your order, be sure to have to boot. 1. Run Computer Setup. 2. Click the System Features icon Æ Boot Management box Æ MultiBoot tab. 3. Designate the hard drive boot (startup
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    a fully charged battery pack installed? s Is the computer turned on and is the power light on? s Are all cables connected properly and securely? s Did the diskette drive contain a nonbootable diskette when you turned on the computer? s Have you installed all the necessary device drivers? For example
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    tool that allows a Compaq technical support engineer remote access to your computer in order to help diagnose and fix specific softwarerelated problems under Windows 95. Solving Audio Problems Problem Computer does not beep after the Power-On Self-Test (POST) Internal speaker produces no sound
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    Solving Audio Problems Continued Problem Possible Cause Solution External microphone You are using the Check to see mixer controls in Control incorrectly. Panel Æ Multimedia. Adjust volume of stereo speakers using the volume controls on the left side of the computer. Troubleshooting 16-3
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    Problems Problem Possible Cause Computer is beeping The computer has and battery charge entered a low battery light is blinking condition. Solution Save your information, exit all applications, and turn off the computer. If available, immediately connect the computer to an external power
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    computer has not completed Hibernation until all lights are off. Enable low battery warning beeps: 1. Click the Conservation Settings tab in Power Properties and enable low battery warning beeps. 2. Press the Fn+F5 hotkeys to adjust volume for system warning beeps. Continued Troubleshooting 16-5
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    been Put the computer in a exposed to extremely warm place and recharge cold temperatures. the battery pack. Battery has partially Recharge the battery. self-discharged. Power conservation is Reset the power disabled or set to conservation level. drain. An external device is Turn off or remove
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    firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the CD. Solving Diskette Drive Problems Problem Diskette drive light stays on Possible Cause Diskette is damaged. An external device is draining the battery pack. Solution If you are running Windows 95
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    3½ Floppy. drive letter and/or path if necessary. Not enough space is Copy the information onto a left on the diskette. diskette that has more free disk space. Diskette drive is disabled. Enable the diskette drive through Device Manager or through Computer Setup. Continued 16-8 Troubleshooting
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    Solving Diskette Drive Problems Continued Problem Possible Cause Solution Diskette drive cannot Diskette is not read a diskette formatted or is formatted incorrectly. If you are running Windows 95: 1. From the Windows 95 desktop, double-click on My Computer. 2. Click on 3½ Floppy 3. Click
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    service provider or the Compaq Customer Support Center for assistance. CAUTION: Reformatting the hard drive erases all of your files permanently; be sure to make backup diskettes of your information before reformatting the drive. Compaq also recommends that you order a backup of your pre-installed
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    Solving Hardware Installation Problems Problem Possible Cause Solution Hardware devices are not working properly The system did not automatically configure the new device. Check the documentation that came with the new device to determine whether any device drivers need to be installed and, if
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    the external keyboard, then turn on the computer. Solving Memory Problems Problem Memory counting during Power-On Self-Test (POST) is incorrect Insufficient memory error during operation Possible Cause Memory board is installed incorrectly. Too many terminateand-stay resident (TSR) applications
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    Modem loses connection Solving Modem Problems Possible Cause Solution The connection from the phone line to the modem is loose. Disconnect, software to restore the original modem settings after exiting Hibernation or resolving the low-battery condition. Continued Troubleshooting 16-13
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    Solving Modem Problems Continued Problem Possible Cause Solution No dial tone Phone service is not connected to the telephone wall jack. Verify service from the local phone company by the following steps: modem cable to an analog phone jack, then reestablish connection. 16-14 Troubleshooting
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    Verify the modem and computer are connected: 1. Click Start Æ Programs Æ Accessories Æ HyperTerminal. 2. Go to Terminal Mode, then type AT and press the Enter key. 3. If the modem displays OK, the modem and computer are working together. If the modem displays ERROR, or does not respond, restart the
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    Solving Modem Problems Continued Problem Possible Cause Solution Garbled supports K56flex. Information about Internet service providers (ISPs) that support K56flex may be found on the Compaq web site at www.compaq.com. This site also contains information about updates line. 16-16 Troubleshooting
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    In such cases, refer to the instructions that came with the PC Card or contact the vendor for more on installing the correct drivers. Card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Continued
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    Cards may need software device drivers in order to function properly. In such cases, refer to the instructions that came with the PC Card or contact the vendor for more on installing the correct device drivers. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Continued
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    /fax card. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. If you are running Windows 95, use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver. If you are running
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    Customer Support for a current list of Compaq qualified PC Cards. Solving Power Problems Problem Computer turned off while it was left unattended and power/suspend light is off Possible Cause The system initiated Hibernation due to a low battery condition. Solution Connect the computer to an
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    that the power plug unplugged. is connected to an electrical outlet. Printer will not print Printer is not turned Turn on the printer. on. Printer is not online. Set the printer to online. The printer drivers for If you are running the application are not Windows 95, install the installed
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    contrast. Screen save was initiated. Press any key to return your information to the screen. Screen is blank and Suspend is initiated. the power/suspend light is blinking Exit Suspend by pressing the suspend button Screen is blank and the battery charge light is blinking Computer entered a low
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    Solution Connect the computer to an external power source. Charge the battery pack. Replace the battery pack with a fully charged battery pack. Type your power-on password to unlock the keyboard and Display Type and reselect your display type, then restart the computer. Troubleshooting 16-23
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    application. Solution Check the documentation that came with the software for memory requirements and install additional memory, if needed. Cannot run application from current directory Call Compaq Customer Support for help with memory optimization. The application has not been added to the path
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    Solving Pointing Device Problems Problem Possible Cause driver is loaded but pointing device does not work The wrong mouse is selected. If you are running Windows 95, using the keyboard, select Automatically detect installed hardware in the Add New Hardware wizard. Then use the arrow keys
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    Cannot communicate with another computer Solving Infrared Problems Possible Cause Solution The required software is not running on both computers. Install the required software on the second computer, start the second device and start the program on both computers. One computer does not
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    or flashing incandescent light is close to the infrared connection. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. Troubleshooting 16-27
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    Problems Problem are only after Windows 95 supported by the USB has powered hubs. Make sure that all unpowered hubs are immediately preceded by powered hubs in the USB chain. IMPORTANT: External USB keyboards will not function until the operating system has been booted. 16-28 Troubleshooting
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    A appendix COMPAQ CUSTOMER SUPPORT Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in this guide, you may need to call technical support. To receive the fastest possible solution when you call, run the Compaq diagnostics utilities and have the
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    location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support Numbers-Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting. Customer Support Numbers-Information on service and support programs including warranty
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 173
    0222/8 78-16-16 Technical Support* Order Software Backup 0222/8 78-16-16 +31 -55-38-43-39 Belgium / Luxembourg Compaq Care Center Bel 0903-99036 ( 1715 Technical Support* 1-800-OKCOMPAQ (1-800-652-6672) Customer Support* 1-800-263-5868 Order Software Backup* 1-800-952-7689 Battery Pack
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 174
    Support +420 -2-232-8772 Denmark General Information +45 -45-90-45-90 Technical Support Information +33 -1-41-33-41-33 Technical Support +33 -1-41-33-44-55 Germany 0,48 Technical Support 852-90116633 PaqFax 852-28671648 Hungary General Information +36 -1-457-3600 Technical Support +
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    Numbers Continued Location Country Code Telephone Number Israel General Information Technical Support PaqFax +972 +972 +972 -3-6363-444 -3-6363-444 -3-6396-601 Italy Information Software Backup Technical Support Fax Support BBS Service 09:00-18:00 cet 167-464911 167-859030 02-69633281
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    -3535 +48 -2-630-3535 Portugal General Information Technical Support +351 -1-4128400 +351 -1-4128460 Russia General Information Technical Support PaqFax +7 -095-967-1700 +7 -095-967-1700 +7 -095-967-1701 Singapore General Information Customer Support Center PaqFax 65-753-6688 65-750-3030
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    QuickLine Bulletin Board 0990-134456 0181-332-3550 0181-332-9499 United States Product Information* Technical Support* PaqFax* Download Facility (modem access only) Order Software Backup* Battery Pack Recycling* 1-800-345-1518 1-800-OKCOMPAQ (1-800-652-6672) 1-800-345-1518, Option 1 1-281-518
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    Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series products listed below: Product Agency Series Number Notebook CPUs PP2000 Lithium Ion Battery Pack P2921A Convenience Base PP2005A
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    pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
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    or call 281-514-3333 To identify your product, refer to the part, series, or model number found on the product. If you have questions about your product that are not related to this declaration, please write Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston TX 77269-2000 or
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    that bear the "GS" approval mark. The COMPAQ Series PP2000 of laptop computers in a standalone mode are not intended for Battery Notice ! WARNING: This computer contains a lithium ion battery pack. There is a risk of fire and chemical burn if the battery pack is handled improperly. Do not disassemble
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    wire must be a minimum of 0.75 mm²/18AWG, and the length of the cord must be between 5 feet (1.5 m) and 6½ feet (2 m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider. A power cord should be routed so that it is not likely to be walked on or
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    laser product installation guide may result Power: Polarization: Semiconductor GaAlAs 780 r 35 nm 53.5q r 1.5q Less than 0.2mW or 10,869 W·m-2sr-1 Circular Numerical Aperture: 0.45 r 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting
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    pins on the computer and on the removable drive. s Keep a removable drive in its carrying case until you are ready to insert it into a drive bay. When Installing Internal Components To prevent electrostatic damage when installing internal components, observe these precautions: s Keep components in
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    connector pins. If installation instructions direct you to unplug cords. To provide proper ground, wear the strap snug against the skin. NOTE: If you need more information about static electricity or assistance with product installation, contact your Compaq authorized dealer, reseller, or service
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 186
    D appendix SPECIFICATIONS Temperature Operating Nonoperating Relative Humidity (noncondensing) Operating Nonoperating (tw = 38.7°C max) Altitude Operating Nonoperating Specifications 5 to 104°F -22 to 40°F 10 to 35°C -30 to 60°C 10 to 90% across the operating range 5 to 90% RH, 38.7°C maximum
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 187
    CD-ROM drive inserting compact disc into, 6-4 manually ejecting compact disc, 6-5 problems. See troubleshooting removing a diskette from, 6-4 upgrading to. See upgrading the computer commands modem. See internal modem Compaq phone numbers, A-2 Compaq Diagnostics, A-1 Compaq Support, A-1 components
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 188
    hardware. See Computer Setup connecting the power cord, 1-3 connecting external devices. See external devices contents of computer box, 1-1 convenience base docking computer to. See external devices undocking computer from. See external devices conventions used in guide, xiii cooling fan
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 189
    connector location of the. See components, rear ) floppy disk drive. See diskette drive Fn key location of the. See keyboard function keys location of the. See keyboard * grounding methods, C-2 + hard drive problems. See troubleshooting upgrading. See upgrading the computer using a second. See
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 190
    4-4 resolving by connecting the power cord, 4-5 resolving when no power source is available, 4-5 resolving with a charged battery pack, 4-5 0 master password. See DriveLock memory checking the amount of, 11-1 inserting a memory expansion board, 11-2 obtaining a memory expansion board, 11-2 removing
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 191
    , 5-1 problems. See troubleshooting restarting the computer, 5-2 turning off the computer, 5-1 turning on the computer, 1-5 power cord connecting the. See connecting power management and PC Cards, 9-5 hibernation. See hibernation Power Properties functions, 5-3 setting the battery conservation level
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 192
    operating system. See operating system restoring preinstalled, 1-7 setting up the, 1-5 support, 14-4 tools. See Intelligent Manageability software drivers. See device drivers solving problems. See troubleshooting sound. See audio speaker/headphone line-out jack location of the. See components, left
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 193
    CD-ROM or DVD drive, 11-6 hard drive, 11-6 internal modem, 11-6 system memory, 11-1 USB problems. See troubleshooting USB connector location of the. See components, right side USB peripherals connecting. See external devices user password. See DriveLock utilities boot sequencing, 15-7 running Compaq
  • Compaq 1700 | Compaq Armada 1700 Series Reference Guide - Page 194
    9 video utility. See utilities volume. See audio volume controls location of the. See components, left side : worldwide phone numbers, A-2 = Zoomed Video. See PC Cards I-8 Index
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R
EFERENCE
G
UIDE
Compaq Armada 1700 Family of Personal Computers
Compaq Armada SB Family of Personal Computers