Compaq 1700 Compaq Armada 1700 Series Reference Guide - Page 11

Preparing for a Technical Support Call, Running View System Information INSPECT

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chapter 14 INTELLIGENT MANAGEABILITY Intelligent Manageability Overview 14-1 Asset Management 14-2 Changing the Asset Tag Number 14-2 Fault Management 14-3 Fault Management Alerts 14-3 Security Management 14-4 Configuration Management 14-4 chapter 15 COMPUTER SETUP AND DIAGNOSTICS UTILITIES Computer Setup Overview 15-1 Running Computer Setup 15-2 Exiting Computer Setup 15-3 Using Compaq Utilities 15-3 Running Compaq Diagnostics 15-4 Using the Diagnostics Utilities 15-4 Running Computer Checkup (TEST 15-5 Running View System Information (INSPECT 15-6 Using the Video Utility 15-6 Ordering Preinstalled Software 15-7 Boot Sequencing 15-7 chapter 16 TROUBLESHOOTING Troubleshooting Checklist 16-1 Solving Software Application Problems 16-24 a ppendix A COMPAQ CUSTOMER SUPPORT Preparing for a Technical Support Call A-1 Worldwide Telephone Numbers A-2 xii Contents

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xii
Contents
chapter 14
I
NTELLIGENT
M
ANAGEABILITY
Intelligent Manageability Overview
..............................................
14-1
Asset Management
.........................................................................
14-2
Changing the Asset Tag Number
..............................................
14-2
Fault Management
.........................................................................
14-3
Fault Management Alerts
..........................................................
14-3
Security Management
....................................................................
14-4
Configuration Management
...........................................................
14-4
chapter 15
C
OMPUTER
S
ETUP AND
D
IAGNOSTICS
U
TILITIES
Computer Setup Overview
............................................................
15-1
Running Computer Setup
..........................................................
15-2
Exiting Computer Setup
............................................................
15-3
Using Compaq Utilities
.................................................................
15-3
Running Compaq Diagnostics
.......................................................
15-4
Using the Diagnostics Utilities
......................................................
15-4
Running Computer Checkup (TEST)
........................................
15-5
Running View System Information (INSPECT)
......................
15-6
Using the Video Utility
..................................................................
15-6
Ordering Preinstalled Software
......................................................
15-7
Boot Sequencing
............................................................................
15-7
chapter 16
T
ROUBLESHOOTING
Troubleshooting Checklist
.............................................................
16-1
Solving Software Application Problems
.................................
16-24
a
ppendix A
C
OMPAQ
C
USTOMER
S
UPPORT
Preparing for a Technical Support Call
..........................................
A-1
Worldwide Telephone Numbers
.....................................................
A-2