DIRECTV HR22 System Manual - Page 113

DIRECTV DVR will not turn

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Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions - Press the INPUT button on the TV remote control to change the video source. - Press the TV/VCR button on the VCR remote or on the VCR's front panel. - If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. - Check your connections and cables. - Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver's front panel to change the resolution to one your TV supports. DIRECTV DVR will not turn on Your receiver won't turn on with either the remote or from the front panel. Possible Causes: - Remote batteries are dead. - Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver. - Wall outlet does not have power. Solution: - If remote is not turning on the receiver: • Make sure mode switch is all the way to left, then press PWR button on remote. • If still not responding, check batteries - green light should blink when any key is pressed. • If steady blinking, replace batteries. • If solid green light, make sure nothing is blocking the IR sensor. - If receiver does not respond to pressing the buttons on the front panel of the receiver: • Verify power cord is plugged in at both the wall outlet and rear panel of the receiver. CHAPTER 7 - Help & Troubleshooting 113 5 6 7 8

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CHAPTER 7 -
Help & Troubleshooting
113
Chapter
1
Chapter
2
Chapter
3
Chapter
4
Chapter
5
Chapter
6
Chapter
7
Chapter
8
Frequently Asked Questions
Possible Causes:
DIRECTV DVR will not turn on
Your receiver won’t turn on with either the remote or from the front panel.
- Remote batteries are dead.
- Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
- Wall outlet does not have power.
Solution:
-
If remote is not turning on the receiver:
•
Make sure mode switch is all the way to left, then press PWR button on remote.
•
If still not responding, check batteries – green light should blink when any key is pressed.
•
If steady blinking, replace batteries.
•
If solid green light, make sure nothing is blocking the IR sensor.
-
If receiver does not respond to pressing the buttons on the front panel of the receiver:
•
Verify power cord is plugged in at both the wall outlet and rear panel of the receiver.
- Press the INPUT button on the TV remote control to change the video source.
- Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
- If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV
®
Receiver back on.
- Check your connections and cables.
- Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the
24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver’s front panel to change the resolution to one
your TV supports.