DIRECTV R16-300 User Guide - Page 49

DIRECTV Plus DVR or TV Problems - receiver manual

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DIRECTV Plus® DVR - User Guide DIRECTV Plus DVR or TV Problems Wrong picture, blue screen, snow or black/blank picture The DIRECTV Plus DVR and most TVs, VCRs and DVDs let you toggle between video sources. If you don't see the signal you think you should be seeing, try using these keys to toggle between the signals:  Press the TV INPUT key on the DIRECTV Remote Control.  Press the TV/VCR key on the VCR remote or on the VCR's front panel.  Press the TV/DVD, INPUT or SOURCE key on the DVD remote.  If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV Plus DVR back on. Problems with Caller ID  You must subscribe to Caller ID service through your local phone company. Also, check to be sure your Caller ID notification is turned on (see page 35).  If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service. See the user's manual that came with the wireless phone jack to see if it transmits Caller ID information. If it doesn't, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information. DIRECTV Plus DVR will not turn on  Check to make sure the power cord is plugged into the DIRECTV Plus DVR and the wall outlet.  Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.  Make sure the remote control is on DIRECTV mode, and press TV POWER ON.  Press TV POWER ON on remote, or POWER on front panel of receiver, then press it a second time.  Be sure remote control is pointed at remote sensor, and front of receiver is not blocked and the light above the MODE switch is seen with each press. 43

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43
DIRECTV Plus
®
DVR - User Guide
DIRECTV Plus DVR or TV Problems
Wrong picture, blue screen, snow or black/blank picture
°e DIRECTV Plus DVR and most TVs, VCRs and DVDs let you toggle between video sources. If you don’t see the
signal you think you should be seeing, try using these keys to toggle between the signals:
Press the TV INPUT key on the DIRECTV
±
Remote Control.
Press the TV/VCR key on the VCR
±
remote or on the VCR’s front panel.
Press the TV/DVD, INPUT or SOURCE key on the DVD remote.
±
±
If problems persist, turn off
all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV Plus DVR back
on.
Problems with
Caller ID
±
You must subscribe to
Caller ID service through your local phone company.
Also, check to be sure your Caller ID notification is turned on (see page 35).
If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information and you may
±
need a special wireless phone jack to use with Caller ID service. See the user’s manual that came with the wireless phone jack to see if
it transmits Caller ID information. If it doesn’t, either connect the phone line directly to a standard wall-mount phone jack or install a
wireless phone jack that transmits Caller ID information.
DIRECTV Plus DVR will not turn on
±
Check to make sure the power cord is plugged into the DIRECTV Plus DVR and the wall outlet.
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
±
Make sure the
±
remote control is on
DIRECTV mode, and press TV POWER ON.
Press TV POWER ON on remote, or POWER on front panel of receiver, then press it a second time.
±
Be sure
±
remote control is pointed at
remote sensor, and front of receiver is not blocked and the light above the MODE switch is seen
with each press.