DIRECTV R16-300 User Guide - Page 53
Remote Control Problems - user manual
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DIRECTV Plus® DVR - User Guide My DIRECTV Plus DVR is "frozen" on a single frame of a TV picture. If you are on a pay per view channel, watching the free portion of a program, the free portion may be completed. You must buy the program to continue watching. Your DIRECTV Plus DVR may be paused. Press the PLAY key. If that doesn't work, restart your DIRECTV Plus DVR. Press MENU, press SELECT on Settings, then SELECT Setup. Select the Reset item from the left menu and follow the onscreen instructions. When I am watching a recorded program, and the DIRECTV Plus DVR starts to record another program, my image quality deteriorates. Press PAUSE, then PLAY. Press EXIT to return to live TV, then press LIST. SELECT the program you were watching from the My Playlist screen and press PLAY. (You may have to fast forward back to the point where you were. I want to watch a program, but all I get is a black screen. When I go to the Guide or another screen, the TV window is black. If you schedule two programs to record at the same time (using the time-based Manual recording feature), you cannot watch either of them while they are being recorded. Cancel one of the recordings, or wait until a recording is complete. Remote Control Problems Problems with the remote control Check that nothing is between the remote control and the remote sensor. Make sure the remote control is in DIRECTV mode. Slide the MODE switch to the DIRECTV position so the remote will control the DIRECTV Plus DVR. Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. If you're entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately. 47