Dell Digital Jukebox Owner's Manual - Page 52

Frequently Asked Questions - installation software

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Frequently Asked Questions This section covers common problems you might encounter or questions you might have while using your Dell DJ. If you have a problem that is not addressed in this chapter, visit support.dell.com for more information. Installation I can't install the Dell DJ software on my computer, which has Microsoft® Windows® 95 or Windows 98 installed on it. The installation stops halfway. You cannot install the Dell DJ software on a computer with Windows 98 or Windows 95. Upgrade your computer's operating system to Windows XP or Windows 2000 before attempting to install the Dell DJ. My Dell DJ cannot be recognized by MusicMatch or Dell DJ Explorer, after installing the software from the Product Software and Documentation CD. In MusicMatch or Dell DJ Explorer, I can't see my Dell DJ. Your Dell DJ was probably connected to your computer during the installation. Your Dell DJ may not be properly connected to your computer. Disconnect your Dell DJ and restart your computer. You may also have to reinstall the software from the Product Software and Documentation CD. Be sure to follow the installation steps carefully. Do not connect your Dell DJ to your computer during software installation. NOTE: During installation, if you choose not to install MusicMatch from the Dell CD, you must still install the MusicMatch plug-in, when prompted, in order to use MusicMatch with the Dell DJ. See "Installing Software" on page 21.

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Frequently Asked Questions
This section covers common problems you might encounter or questions
you might have while using your Dell DJ. If you have a problem that is not
addressed in this chapter, visit
support.dell.com
for more information.
Installation
I can’t install the Dell DJ software on my computer, which has Microsoft
®
Windows
®
95 or Windows 98 installed on it. The installation stops
halfway.
You cannot install the Dell DJ software on a computer with Windows 98 or
Windows 95.
Upgrade your computer’s operating system to Windows XP or Windows
2000 before attempting to install the Dell DJ.
My Dell DJ cannot be recognized by MusicMatch or Dell DJ Explorer,
after installing the software from the Product Software and
Documentation CD.
In MusicMatch or Dell DJ Explorer, I can’t see my Dell DJ.
Your Dell DJ was probably connected to your computer during the installation.
Your Dell DJ may not be properly connected to your computer.
Disconnect your Dell DJ and restart your computer. You may also have to re-
install the software from the Product Software and Documentation CD. Be
sure to follow the installation steps carefully. Do not connect your Dell DJ to
your computer during software installation.
NOTE:
During installation, if you choose not to install MusicMatch from the
Dell CD, you must still install the MusicMatch plug-in, when prompted, in order
to use MusicMatch with the Dell DJ. See "Installing Software" on page 21.