Dell Digital Jukebox Owner's Manual - Page 56

Troubleshooting in Rescue Mode - downloads

Page 56 highlights

www.dell.com | support.dell.com Troubleshooting in Rescue Mode In Rescue mode, you can quickly resolve issues that involve your Dell DJ's firmware and hard disk operations. To activate Rescue mode: Press the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell DJ turns on. In Rescue mode, you can select the following options: • Clean Up - searches for and fixes fragmented files and lost clusters. No files, music tracks or playlists are lost. • Format All - reformats the Dell DJ's hard disk. NOTE: All files, music tracks and playlists are lost. You must reload all files, music tracks and playlists. • Reload Firmware - clears firmware in the Dell DJ so that you can load updated firmware. NOTE: Do not choose this option until you have downloaded updated firmware into your computer. • Reboot - restarts the Dell DJ after testing. Clean Up Choose this option if you experience audio drop-outs, repeated Re-building Library messages or if your player is frequently unresponsive. No files, music tracks or playlists are lost when this option is selected. To clean up your Dell DJ: 1 Activate Rescue mode as described above. 2 Scroll-select Clean Up. 3 Scroll-select Yes. A progress display appears. The cleanup can take more than a few minutes, depending on how many music tracks you have in your Dell DJ. Format All Choose this option if you experience audio drop-outs, repeated Re-building Library messages or if your player is frequently unresponsive. All files, music tracks or playlists are lost when this option is selected. Fr equently Asked Questions 55

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85

Frequently Asked Questions
55
www.dell.com | support.dell.com
Troubleshooting in Rescue Mode
In Rescue mode, you can quickly resolve issues that involve your Dell DJ’s
firmware and hard disk operations.
To activate Rescue mode:
Press the Play button while inserting the end of a thin object such as a
straightened paper clip into the reset at the same time, then hold the Play
button until your Dell DJ turns on.
In Rescue mode, you can select the following options:
Clean Up
— searches for and fixes fragmented files and lost clusters.
No files, music tracks or playlists are lost.
Format All
— reformats the Dell DJ’s hard disk. NOTE: All files, music
tracks and playlists are lost. You must reload all files, music tracks and
playlists.
Reload Firmware
— clears firmware in the Dell DJ so that you can load
updated firmware. NOTE: Do not choose this option until you have
downloaded updated firmware into your computer.
Reboot
— restarts the Dell DJ after testing.
Clean Up
Choose this option if you experience audio drop-outs, repeated
Re-building
Library
messages or if your player is frequently unresponsive.
No
files, music tracks or playlists are lost when this option is selected.
To clean up your Dell DJ:
1
Activate Rescue mode as described above.
2
Scroll-select
Clean Up
.
3
Scroll-select
Yes
.
A progress display appears.
The cleanup can take more than a few minutes, depending on how
many music tracks you have in your Dell DJ.
Format All
Choose this option if you experience audio drop-outs, repeated
Re-building
Library
messages or if your player is frequently unresponsive.
All
files, music tracks or playlists are lost when this option is selected.