Dell OptiPlex 745 Quick Reference Guide - Page 7

book.book Page 7 Wednesday, August 16, 2006 3:18 PM What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows Product Key Label Find It Here Service Tag and Microsoft® Windows® Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.co m or contact support. • Enter the Express Service Code to direct your call when contacting support. • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as the memory, hard drive, and operating system • Customer Care - Contact information, service call and order status, and warranty and repair information • Service and support - Service call status, support history, service contract, and online discussions with support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS)- If you reinstall the operating system on your computer, you should also reinstall the DSS utility. DSS automatically detects your To download Desktop System Software: computer and operating system and installs the updates 1 Go to support.dell.com, select your region or appropriate for your configuration, providing critical business segment, then enter your Service Tag. updates for your operating system and support for Dell™ 2 Select Drivers & Downloads, then click Go. 3.5-inch USB floppy drives, Intel® processors, optical 3 Click your operating system, and then search for drives, and USB devices. DSS is necessary for correct the keyword Desktop System Software. operation of your Dell computer. NOTE: The support.dell.com user interface may vary depending on your selections. Quick Reference Guide 7