Dell PowerEdge 2200 Service Manual - Page 33

Observing the Boot Routine, Watch the Num Lock, Caps Lock, and Scroll Lock indicators on - parts

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9. Inspect the exterior of the computer, including all controls and indicators, and all user-accessible data storage devices for any signs of physical damage. Does the inspection reveal any problems? Yes. Proceed to the appropriate procedure in Chapter 4, "Removing and Replacing Parts." No. Proceed to the next section, "Observing the Boot Routine." Observing the Boot Routine After you have performed an external visual inspection as described in the previous section, you should boot the system and, while the boot routine is running, observe the system for any indications of problems. NOTE: Most of the steps in this procedure require observation of system functions and indications, some of which can occur simultaneously. It may be necessary to reboot the system several times in order to complete all of these steps. To observe problem indications during the boot routine, follow these steps: 1. If the system is off, turn on all peripherals and the computer. Insert the Dell Server Assistant CD into the CD-ROM drive. Press the reset button or to reboot the system. 2. Check the power supply fan. Does the fan run normally? Yes. Proceed to step 3. No. Troubleshoot the system power supply. 3. Watch the Num Lock, Caps Lock, and Scroll Lock indicators on the upper-right corner of the keyboard. After all three indicators flash momentarily, and following a long pause (approximately 30 seconds), the Num Lock indicator should light up and remain on (unless the Num Lock option is set to Off in the System Setup program). Do these indicators flash on and off within approximately 10 seconds after the boot routine starts? Yes. Proceed to step 4. No. Troubleshoot the system power supply. If the troubleshooting procedure indicates that the system power supply is operational, troubleshoot the memory. 4. During the boot routine, observe the system for any of the following: • Beep codes: A beep code is a series of beeps that indicates an error con- dition. If the system emits a beep code, see Table 3-1. NOTE: The system beeps once during the boot routine. This single beep is normal and is not a beep code. Basic Troubleshooting 2-3

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Basic Troubleshooting
2-3
9.
Inspect the exterior of the computer, including all controls and indica-
tors, and all user-accessible data storage devices for any signs of
physical damage.
Does the inspection reveal any problems?
Yes
.
Proceed to the appropriate procedure in Chapter 4, “Removing and
Replacing Parts.”
No
.
Proceed to the next section, “Observing the Boot Routine.”
O
bserving the Boot Routine
After you have performed an external visual inspection as described in the pre-
vious section, you should boot the system and, while the boot routine is
running, observe the system for any indications of problems.
NOTE: Most of the steps in this procedure require observation of system func-
tions and indications, some of which can occur simultaneously. It may be
necessary to reboot the system several times in order to complete all of these
steps.
To observe problem indications during the boot routine, follow these steps:
1.
If the system is off, turn on all peripherals and the computer. Insert the
Dell Server Assistant
CD into the CD-ROM drive. Press the reset button
or <Ctrl
><
Alt
><
Del> to reboot the system.
2.
Check the power supply fan.
Does the fan run normally?
Yes.
Proceed to step 3.
No.
Troubleshoot the system power supply.
3.
Watch the Num Lock, Caps Lock, and Scroll Lock indicators on the
upper-right corner of the keyboard. After all three indicators flash
momentarily, and following a long pause (approximately 30 seconds),
the Num Lock indicator should light up and remain on (unless the Num
Lock option is set to Off in the System Setup program).
Do these indicators flash on and off within approximately 10 seconds after
the boot routine starts?
Yes.
Proceed to step 4.
No.
Troubleshoot the system power supply. If the troubleshooting procedure
indicates that the system power supply is operational, troubleshoot the
memory.
4.
During the boot routine, observe the system for any of the following:
•
Beep codes
: A beep code is a series of beeps that indicates an error con-
dition. If the system emits a beep code, see Table 3-1.
NOTE: The system beeps once during the boot routine. This single beep is
normal and is not a beep code.