Dell XPS10 User Manual - Page 44

System problem, Problems, Possible causes, Possible solutions, Settings, Power, Restart - update

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System problem Problems Possible causes Possible solutions Tablet does not turn on The battery is completely discharged. 1 Charge the tablet for at least 4 hours. 2 Press and hold the Power and Sleep/Wake button for 4 seconds. Tablet does not turn off Press and hold the Power and Sleep/Wake button for 11 seconds to perform a hard shut down. Tablet locks up Press and hold the Power and Sleep/Wake button for 11 seconds to perform a hard shut down. Tablet is not responding or behaving unexpectedly 1 Reboot the tablet. See Turning Off Your Tablet and Turning On Your Tablet. 2 Refresh the tablet. See Reset your tablet. 3 Contact Dell's support service. Go to support.dell.com or dell.com/ContactDell. Tablet cannot boot into Windows Boot from Windows recovery. See Recover your tablet. Software or feature is not working as expected Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access Charms and touch Settings → Power → Restart to restart the tablet. 44 | Troubleshooting

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Troubleshooting
System problem
Problems
Possible causes
Possible solutions
Tablet does not turn on
The battery is
completely discharged.
Charge the tablet for
1
at least 4 hours.
Press and hold the
2
Power and
Sleep/Wake button for
4 seconds.
Tablet does not turn off
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet locks up
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet is not responding
or behaving unexpectedly
Reboot the tablet.
1
See
Turning Off Your
Tablet
and
Turning On
Your Tablet
.
Refresh the tablet. See
2
Reset your tablet
.
Contact Dell’s
3
support service. Go to
support.dell.com
or
dell.com/ContactDell
.
Tablet cannot boot
into Windows
Boot from Windows
recovery. See
Recover
your tablet
.
Software or feature is not
working as expected
Restart your tablet.
Software updates may
have been downloaded
in the background. Swipe
from the right edge of the
display to access Charms
and touch
Settings
→
Power
→
Restart
to
restart the tablet.