Epson Apex 386SX/16 Canadian Product User Manual - Page 92

Command, Problems

Get Epson Apex 386SX/16 Canadian Product PDF manuals and user guides View all Epson Apex 386SX/16 Canadian Product manuals
Add to My Manuals
Save this manual to your list of manuals

Page 92 highlights

5-1 Command Problems Often what appears to be a big problem is in fact just a matter of a small oversight. Before taking your computer to the shop for major surgery, check the following items. £ Make sure that all devices (computer and peripherals) have power and are turned on. £ If you encounter a problem while you are working, stop what you are doing immediately. £ On paper, make notes of what is happening. List the actions you have taken and the responses from the computer. You may want to print a copy of the screen by using the + keys combination. £ Use the diagnostic software on your computer. Try to find out the conditions under which the malfunction occurs. Try also to isolate where the problem is occurring. Is it with a certain software program or with your hardware? If the problem is with software, you should probably talk to your software dealer. If the problem is with the hardware, try to narrow down the source of the problem. Is it your disks or disk drives? Keyboard? Printer? Screen? £ If some messages appear on the screen, refer to your MS-DOS manual for an explanation of the message. You may want to write down the message or print it out with the + key combination. Problems (except blackouts) can be avoided if you run your system on a dedicated electrical line. That is, ensure that your computer and peripheral electric cords are not shared by other appliances such as a refrigerator or air conditioner. Also, it is highly advisable to purchase a surge suppressor. This is a set of electric sockets enclosed in a single housing. A surge suppressor prevents sudden pulses of high electric power (spikes) from damaging the computer. This appliance is inexpensive and can be purchased at any computer or electronic hardware store. 2 Chapter 5: Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
5-1
Command
Problems
Often
what
appears
to
be
a
big
problem
is
in
fact
just
a
matter
of
a
small
oversight.
Before
taking
your
computer
to
the
shop
for
major
surgery,
check
the
following
items.
£
Make
sure
that
all
devices
(computer
and
peripherals)
have
power
and
are
turned
on.
£
If
you
encounter
a
problem
while
you
are
working,
stop
what
you
are
doing
immediately.
£
On
paper,
make
notes
of
what
is
happening.
List
the
actions
you
have
taken
and
the
responses
from
the
computer.
You
may
want
to
print
a
copy
of
the
screen
by
using
the
<Shift>
+
<PrtSc>
keys
combination.
£
Use
the
diagnostic
software
on
your
computer.
Try
to
find
out
the
conditions
under
which
the
malfunction
oc-
curs.
Try
also
to
isolate
where
the
problem
is
occurring.
Is
it
with
a
certain
software
program
or
with
your
hardware?
If
the
problem
is
with
software,
you
should
probably
talk
to
your
software
dealer.
If
the
problem
is
with
the
hardware,
try
to
narrow
down
the
source
of
the
problem.
Is
it
your
disks
or
disk
drives?
Keyboard?
Printer?
Screen?
£
If
some
messages
appear
on
the
screen,
refer
to
your
MS-DOS
manual
for
an
explanation
of
the
message.
You
may
want
to
write
down
the
message
or
print
it
out
with
the
<Shift>
+
<PrtSc>
key
combination.
Problems
(ex-
cept
blackouts)
can
be
avoided
if
you
run
your
system
on
a
dedicated
electrical
line.
That
is,
ensure
that
your
computer
and
peripheral
electric
cords
are
not
shared
by
other
appliances
such
as
a
refrigerator
or
air
conditioner.
Also,
it
is
highly
advisable
to
purchase
a
surge
suppres-
sor.
This
is
a
set
of
electric
sockets
enclosed
in
a
single
housing.
A
surge
suppressor
prevents
sudden
pulses
of
high
electric
power
(spikes)
from
damaging
the
com-
puter.
This
appliance
is
inexpensive
and
can
be
pur-
chased
at
any
computer
or
electronic
hardware
store.
2
Chapter
5:
Troubleshooting