Epson Stylus COLOR 3000 User Manual - Epson Stylus RIP - Page 39

The printer is producing many s containing garbled characters - esc p 2

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Troubleshooting The printer is producing many pages containing garbled characters Possible cause The printer is not receiving and processing PostScript codes. Solution If you're printing on a network using Raster Spool Mode, click Cancel Job in the StylusRIP Monitor to stop printing. If this doesn't work, turn off the printer to avoid wasting paper. Then halt the StylusRIP application by holding down the Option and Command keys and then pressing Esc. Restart your Macintosh to establish communication with the printer. Make sure that you correctly performed all the steps in Chapters 1 and 2. One or more colors are missing in your printout or it prints in black ink only Possible cause Solution You didn't specify color data in your application software or select color ink in your printer software. Check your application software documentation for instructions on creating a color document. Also make sure color ink is selected in your printer software; see your printer User's Guide for instructions. Your color print head needs cleaning or the ink cartridge is empty. See your printer User's Guide for instructions on cleaning the color print head or on reading your printer's control panel lights to see if you need to replace the color ink cartridge. 3-2

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Troubleshooting
3-2
The printer is producing many pages containing garbled
characters
One or more colors are missing in your printout or it prints in
black ink only
Possible cause
Solution
The printer is not
receiving and
processing
PostScript codes.
If you’re printing on a network using Raster Spool
Mode, click
Cancel Job
in the StylusRIP Monitor to
stop printing. If this doesn’t work, turn off the
printer to avoid wasting paper. Then halt the
StylusRIP application by holding down the
Option
and
Command
keys and then pressing
Esc
. Restart
your Macintosh to establish communication with
the printer.
Make sure that you correctly performed all the
steps in Chapters 1 and 2.
Possible cause
Solution
You didn’t specify
color data in your
application software
or select color ink in
your printer software.
Check your application software documentation for
instructions on creating a color document. Also
make sure color ink is selected in your printer
software; see your printer
User’s Guide
for
instructions.
Your color print head
needs cleaning or the
ink cartridge is
empty.
See your printer
User’s Guide
for instructions on
cleaning the color print head or on reading your
printer’s control panel lights to see if you need to
replace the color ink cartridge.