Epson WorkForce ES-50 Users Guide - Page 86

Scanning is Slow, Cannot Send Scans to a Cloud Service, Solving Network Scanning Problems

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Related tasks Loading Originals in the Input Slot Cleaning Inside Your Scanner Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed (ES-60W/ES-65WR). • Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 2.0 port with the scanner, make sure it meets the system requirements. • Scanning may take longer if the battery is low. Charge the battery from a computer with a USB connection (ES-60W/ES-65WR). Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Send Scans to a Cloud Service If you cannot send a scan to a cloud service, try these solutions: • Make sure the login information you entered for the cloud service is correct. • Make sure the cloud service is not down for system maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Network Scanning Problems Check these solutions if you have problems scanning over a network (ES-60W/ES-65WR). Cannot Scan Over a Network Scanner Cannot Connect to a Wireless Router 86

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Related tasks
Loading Originals in the Input Slot
Cleaning Inside Your Scanner
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed (ES-60W/ES-65WR).
• Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are
using a USB 2.0 port with the scanner, make sure it meets the system requirements.
• Scanning may take longer if the battery is low. Charge the battery from a computer with a USB
connection (ES-60W/ES-65WR).
Parent topic:
Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Cannot Send Scans to a Cloud Service
If you cannot send a scan to a cloud service, try these solutions:
• Make sure the login information you entered for the cloud service is correct.
• Make sure the cloud service is not down for system maintenance. Check the cloud service website for
more information.
Parent topic:
Solving Scanning Problems
Solving Network Scanning Problems
Check these solutions if you have problems scanning over a network (ES-60W/ES-65WR).
Cannot Scan Over a Network
Scanner Cannot Connect to a Wireless Router