Epson WorkForce ES-50 Users Guide - Page 92

Resetting the Epson Scan 2 Settings, Solving Receipt Manager Problems

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• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None. Parent topic: Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall your scanner software and re-install it. Parent topic: Solving Scanned Image Quality Problems Related concepts Uninstall Your Scanner Software Solving Receipt Manager Problems Check the solutions in these sections if you have problems scanning using Receipt Manager. Cannot Access an Accounting Service Cannot Import Receipt Database License Key is Disabled Parent topic: Solving Problems 92

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92
• In Epson Scan 2, select the
Main Settings
tab. Select
Document Size
>
Settings
and adjust the
cropping area shown in the
Crop Margins for Size "Auto"
setting.
• In Epson Scan 2, select the
Advanced Settings
tab. Set the
Edge Fill
setting to
None
.
Parent topic:
Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1.
Do one of the following to start the Epson Scan 2 Utility:
•
Windows 10
: Click
>
EPSON
>
Epson Scan 2 Utility
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
.
•
Windows (other versions)
: Click
or
Start
, and select
All Programs
or
Programs
. Select
EPSON
>
Epson Scan 2 Utility
.
•
Mac:
Open the
Applications
folder, open the
Epson Software
folder, and select
Epson Scan 2
Utility
.
2.
Click the
Other
tab.
3.
Click
Reset
.
Note:
If resetting the Epson Scan 2 settings does not solve your problem, uninstall your scanner
software and re-install it.
Parent topic:
Solving Scanned Image Quality Problems
Related concepts
Uninstall Your Scanner Software
Solving Receipt Manager Problems
Check the solutions in these sections if you have problems scanning using Receipt Manager.
Cannot Access an Accounting Service
Cannot Import Receipt Database
License Key is Disabled
Parent topic:
Solving Problems