Fujitsu S510M Operator's Guide - Page 137

Troubleshooting Checklist, ScanSnap, S510M Operator's Guide, Symptom, Check The Item Out, Resolution

Get Fujitsu S510M - ScanSnap - Document Scanner PDF manuals and user guides
UPC - 097564307324
View all Fujitsu S510M manuals
Add to My Manuals
Save this manual to your list of manuals

Page 137 highlights

5.2 Troubleshooting Checklist Symptom Scanning does not start. Vertical lines appear in the scanned image. The scanned image shifts or is distorted. The scanned image is too light or too dark. Check The Item Out Resolution Is the USB cable connected Connect the USB cable correctly. (When a correctly? hub is used, check the hub's power supply.) Is the LED light blinking? Disconnect and then re-connect the AC cable and AC adapter. (Wait at least 5 seconds before reconnecting the AC or USB cable.) Is ScanSnap Manager surely started? (If ScanSnap Manager is active, the "ScanSnap Man- ager" icon with a tri- If the "ScanSnap Manager" icon is not displayed, with Finder, select the destination folder where ScanSnap is installed (generally, you can find "ScanSnap" in "Applications"), and then select "ScanSnap Manager" to start up "ScanSnap Manager." angle below it appears in the Dock menu.) Is ScanSnap Manager running normally? (If ScanSnap Manager is not running normally, the "ScanSnap Manager" icon in the Dock menu is in the not-ready state .) Depending on the features of the computer, the scanner may not be recognized shortly after the power is turned on back if the computer goes into the sleep mode before turning off the power. Did you resume the computer from the hibernation state? Is the inside of the ADF dirty? Is the document loaded correctly? Perform the following: 1. Disconnect and re-connect the AC cable and AC adapter. If doing so does not improve the situation, perform step 2. 2. If a USB hub is being used, directly connect ScanSnap to your computer. If this does not improve the situation, perform step 3. 3. Restart your computer. If none of the above operations resolves the problem, uninstall and re-install ScanSnap Manager. When you perform scanning after resuming the computer from the hibernation state, move the mouse or press any key before scanning. Clean the inside of the ADF following the instructions in chapter "6 Daily Care" (page 125). Load the document correctly, referring section "Loading Documents" on page.33. In B&W scanning, is the "Brightness (Black and White scanning only)" setting set to extremely Light or Dark? Adjust "Brightness" in the "Read Mode Option" window, which you can open by clicking the [Option] button on the [Scanning] tab in the "Scan and Save Settings" window. Troubleshooting 5 ScanSnap S510M Operator's Guide 121

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
5.2 Troubleshooting Checklist
ScanSnap
S510M Operator's Guide
121
Troubleshooting
5
Scanning does not
start.
Is the USB cable connected
correctly?
Connect the USB cable correctly. (When a
hub is used, check the hub’s power supply.)
Is the
LED light blinking?
Disconnect and then re-connect the AC cable
and AC adapter.
(Wait at least 5 seconds before reconnecting
the AC or USB cable.)
Is ScanSnap Manager
surely started?
(If ScanSnap Manager is
active, the "ScanSnap Man-
ager" icon
with a tri-
angle below it appears in
the Dock menu.)
If the "ScanSnap Manager" icon is not
displayed, with Finder, select the destination
folder where ScanSnap is installed (generally,
you can find "ScanSnap" in "Applications"),
and then select "ScanSnap Manager" to start
up "ScanSnap Manager."
Is ScanSnap Manager
running normally?
(If ScanSnap Manager is
not running normally, the
"ScanSnap Manager" icon
in the Dock menu is in the
not-ready state
.)
Depending on the features
of the computer, the scan-
ner may not be recognized
shortly after the power is
turned on back if the com-
puter goes into the sleep
mode before turning off the
power.
Perform the following:
1.
Disconnect and re-connect the AC cable
and AC adapter. If doing so does not
improve the situation, perform step 2.
2.
If a USB hub is being used, directly
connect ScanSnap to your computer.
If this does not improve the situation, per-
form step 3.
3.
Restart your computer.
If none of the above operations resolves the
problem, uninstall and re-install ScanSnap
Manager.
Did you resume the com-
puter from the hibernation
state?
When you perform scanning after resuming
the computer from the hibernation state, move
the mouse or press any key before scanning.
Vertical lines appear in
the scanned image.
Is the inside of the ADF
dirty?
Clean the inside of the ADF following the
instructions in chapter "6 Daily Care" (page
125).
The scanned image
shifts or is distorted.
Is the document loaded
correctly?
Load the document correctly, referring section
"Loading Documents" on page.33.
The scanned image is
too light or too dark.
In B&W scanning, is the
"Brightness (Black and
White scanning only)" set-
ting set to extremely Light or
Dark?
Adjust "Brightness" in the "Read Mode Option"
window, which you can open by clicking the
[Option] button on the [Scanning] tab in the
"Scan and Save Settings" window.
Symptom
Check The Item Out
Resolution