Garmin Edge 840 Owners Manual - Page 42

Adding Emergency Contacts, Requesting Assistance, Turning Incident Detection On and Off

Page 42 highlights

Adding Emergency Contacts Emergency contact phone numbers are used for the safety and tracking features. 1 From the Garmin Connect app, select or . 2 Select Safety & Tracking > Safety Features > Emergency Contacts > Add Emergency Contacts. 3 Follow the on-screen instructions. Your emergency contacts receive a notification when you add them as an emergency contact, and can accept or decline your request. If a contact declines, you must choose another emergency contact. Viewing Your Emergency Contacts Before you can view your emergency contacts on your device, you must set up your rider information and emergency contacts in the Garmin Connect app. Select > Safety & Tracking > Emergency Contacts. Your emergency contacts' names and phone numbers appear. Requesting Assistance NOTICE Before you can request assistance, you must enable GPS on your Edge device and set up emergency contact information in the Garmin Connect app. Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply). 1 Hold for five seconds to activate the assistance feature. The device beeps and sends the message after the five-second countdown is complete. TIP: You can select before the countdown is complete to cancel the message. 2 If necessary, select Send to send the message immediately. Turning Incident Detection On and Off NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. 1 Select > Safety & Tracking > Incident Detection. 2 Select the activity profile to enable incident detection. NOTE: Incident detection is enabled by default for certain outdoor activities. Depending on the terrain and your riding style, false positives can occur. Cancelling an Automated Message When an incident is detected by your device, you can cancel the automated emergency message on your device or your paired phone before it is sent to your emergency contacts. Before the end of the 30-second countdown, hold Hold to Cancel. Sending a Status Update After an Incident Before you can send a status update to your emergency contacts, your device must detect an incident and send an automated emergency message to your emergency contacts. You can send a status update to your emergency contacts informing them you are not in need of assistance. 1 Swipe down from the top of the screen, and swipe left or right to view the controls widget. 2 Select Incident Detected > I'm Okay. A message is sent to all emergency contacts. 36 Connected Features

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Adding Emergency Contacts
Emergency contact phone numbers are used for the safety and tracking features.
1
From the Garmin Connect app, select
or
.
2
Select
Safety & Tracking
>
Safety Features
>
Emergency Contacts
>
Add Emergency Contacts
.
3
Follow the on-screen instructions.
Your emergency contacts receive a notification when you add them as an emergency contact, and can accept or
decline your request. If a contact declines, you must choose another emergency contact.
Viewing Your Emergency Contacts
Before you can view your emergency contacts on your device, you must set up your rider information and
emergency contacts in the Garmin Connect app.
Select
>
Safety & Tracking
>
Emergency Contacts
.
Your emergency contacts' names and phone numbers appear.
Requesting Assistance
NOTICE
Before you can request assistance, you must enable GPS on your Edge device and set up emergency contact
information in the Garmin Connect app. Your paired phone must be equipped with a data plan and be in an area
of network coverage where data is available. Your emergency contacts must be able to receive emails or text
messages (standard text messaging rates may apply).
1
Hold
for five seconds to activate the assistance feature.
The device beeps and sends the message after the five-second countdown is complete.
TIP:
You can select
before the countdown is complete to cancel the message.
2
If necessary, select
Send
to send the message immediately.
Turning Incident Detection On and Off
NOTE:
Your paired phone must be equipped with a data plan and be in an area of network coverage where data
is available.
1
Select
>
Safety & Tracking
>
Incident Detection
.
2
Select the activity profile to enable incident detection.
NOTE:
Incident detection is enabled by default for certain outdoor activities. Depending on the terrain and
your riding style, false positives can occur.
Cancelling an Automated Message
When an incident is detected by your device, you can cancel the automated emergency message on your device
or your paired phone before it is sent to your emergency contacts.
Before the end of the 30-second countdown, hold
Hold to Cancel
.
Sending a Status Update
After
an Incident
Before you can send a status update to your emergency contacts, your device must detect an incident and send
an automated emergency message to your emergency contacts.
You can send a status update to your emergency contacts informing them you are not in need of assistance.
1
Swipe down from the top of the screen, and swipe left or right to view the controls widget.
2
Select
Incident Detected
>
I'm Okay
.
A message is sent to all emergency contacts.
36
Connected Features