Gateway M275X User Guide - Page 302
Memory card reader, Modem (dial-up), To check the dialing properties
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Chapter 17: Troubleshooting Help and Support For more information about troubleshooting memory errors, click/tap Start, then click/tap Help and Support. Type the keyword memory error in the Search box , then click/tap the arrow. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your convertible tablet PC. Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See "Right Side" on page 5 to make sure that the connections have been made correctly. ■ Make sure that your convertible tablet PC is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. To check the dialing properties: 1 Click/Tap Start, then click/tap Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click/tap Printers and Other Hardware. 2 Click/Double-click/Tap/Double-tap the Phone and Modem Options icon, then click/tap the Dialing Rules tab. 292 www.gateway.com