Gateway M275X User Guide - Page 66
Support Home, Downloads, Contact Us, Account Info, PC Tools, Getting Help
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Chapter 3: Getting Help Support Home To get specific information about your convertible tablet PC, type your serial number into the My Support box, then click/tap Continue, or click/tap Look up my serial number for me. For more information, see "Finding your specifications" on page 12. Click/Tap Support Home, then click/tap All Support Documents to access product documentation, specifications, and guides. By entering your serial number, you get specific documents related to your convertible tablet PC. You can also browse through the reference area to locate an article specific to the question you have. Click/Tap Support Home, then click/tap General Tutorials to access an extensive library of how-to articles and videos on topics such as making audio CDs and installing a hard drive. Downloads Click/Tap Downloads, then click/tap My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your convertible tablet PC. Click/Tap All Downloads to walk through a step-by-step wizard to locate your drivers. Contact Us Click/Tap Contact Us to access links to technical support with a live technician, including chat and e-mail. Click/Tap Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see "Telephone numbers" on page 305. Account Info Click/Tap Account Info to access support for non-technical issues, like the status of your order or changing your account address. PC Tools Click/Tap PC Tools to access utilities to help you manage your convertible tablet PC. 56 www.gateway.com