Gateway M275X User Guide - Page 308
Passwords, PCCards, Pen
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Chapter 17: Troubleshooting ■ The convertible tablet PC is in Portrait or Secondary Landscape orientation. Though changing the orientation should not slow the convertible tablet PC considerably, try changing back to Primary Landscape orientation. Passwords Your convertible tablet PC does not accept your password Make sure that CAPS LOCK and PAD LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible tablet PC for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your convertible tablet PC is having problems ■ The card is incorrectly inserted. Eject the card and re-insert it with the label side up. For more information, see "Adding and removing a PC Card" on page 252. ■ Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card's documentation. ■ Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see "Device installation" on page 282. Pen The convertible tablet PC does not respond to the pen ■ You are not using the correct pen. Use only Penabled digitizer pens by Wacom such as your convertible tablet PC's pen. The convertible tablet PC does not respond to some other tablet pens or plastic pens. 298 www.gateway.com