Gateway NV-59C Service Guide - Page 8

VIII

Table of Contents

Removing the Card Reader Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

LCD Module Disassembly Flowchart

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Removing the LCD Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Removing the Microphone Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Removing the Antennas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Antennas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Microphone Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the LCD Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the Inverter Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the LCD Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Mainboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Card Reader Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Replacing the Power Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Left Speaker Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing the WLAN Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Replacing the HDD/WLAN/DIMM Door

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Replacing the ODD Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Replacing the SD Dummy Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Replacing the SIM Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Replacing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting 139

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Power On Issue

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Random Loss of BIOS Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Built-In Keyboard Failure

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Section	Page
System Specifications	11
Features	11
System Block Diagram	15
Your Acer Notebook tour	16
Front View	16
Closed Front View	17
Left View	18
Right View	19
Bottom View	19
Indicators	20
TouchPad Basics	21
Using the Keyboard	22
Lock Keys and embedded numeric keypad	22
Windows Keys	23
Hot Keys	24
Hardware Specifications and Configurations	26
System Utilities	33
BIOS Setup Utility	33
Navigating the BIOS Utility	33
Gateway NV59C BIOS	34
Information	34
Main	35
Security	36
Boot	39
Exit	40
BIOS Flash Utilities	41
DOS Flash Utility	42
WinFlash Utility	44
Remove HDD/BIOS Password Utilities	45
Machine Disassembly and Replacement	51
Disassembly Requirements	51
Pre-disassembly Instructions	52
Disassembly Process	53
External Module Disassembly Process	54
External Modules Disassembly Flowchart	54
Removing the Battery Pack	55
Removing the SIM Card	56
Removing the SD Dummy Card	57
Removing the Optical Drive Module	58
Removing the HDD/WLAN/DIMM Door	60
Removing the 3G Module	61
Removing the DIMM Module	63
Removing the WLAN Module	64
Removing the Hard Disk Drive Module	66
Main Unit Disassembly Process	68
Main Unit Disassembly Flowchart	68
Removing the Keyboard	70
Removing the Upper Cover	72
Removing the Left Speaker Module	76
Removing the Right Speaker Module	77
Removing the Power Board	79
Removing the TouchPad Bracket	80
Removing the Card Reader Board	82
Removing the USB Board	84
Removing the Bluetooth Board	86
Removing the Mainboard	87
Removing the Thermal Module	91
Removing the CPU	93
LCD Module Disassembly Process	94
LCD Module Disassembly Flowchart	94
Removing the LCD Assembly	95
Removing the LCD Bezel	98
Removing the Camera Module	99
Removing the Inverter Board	100
Removing the LCD Panel	102
Removing the LCD Brackets and FPC Cable	104
Removing the Microphone Cable	106
Removing the Antennas	108
LCD Module Reassembly Procedure	110
Replacing the Antennas	110
Replacing the Microphone Cable	112
Replacing the LCD Brackets and FPC Cable	113
Replacing the LCD Panel	115
Replacing the Inverter Board	116
Replacing the Camera Module	117
Replacing the LCD Bezel	118
Replacing the LCD Assembly	119
Main Module Reassembly Procedure	122
Replacing the CPU	122
Replacing the Thermal Module	123
Replacing the Mainboard	124
Replacing the Bluetooth Board	127
Replacing the USB Board	128
Replacing the Card Reader Board	129
Replacing the TouchPad Bracket	130
Replacing the Power Board	132
Replacing the Right Speaker Module	133
Replacing the Left Speaker Module	134
Replacing the Upper Cover	135
Replacing the Keyboard	138
Replacing the Hard Disk Drive Module	139
Replacing the WLAN Module	140
Replacing the DIMM Modules	141
Replacing the 3G Module	142
Replacing the HDD/WLAN/DIMM Door	144
Replacing the ODD Module	145
Replacing the SD Dummy Card	146
Replacing the SIM Card	147
Replacing the Battery	148
Troubleshooting	149
Common Problems	149
Power On Issue	150
No Display Issue	151
Random Loss of BIOS Settings	152
LCD Failure	153
Built-In Keyboard Failure	153
TouchPad Failure	154
Internal Speaker Failure	154
HDD Not Operating Correctly	156
ODD Failure	157
Wireless Function Failure	160
Thermal Unit Failure	160
External Mouse Failure	161
Other Failures	161
Intermittent Problems	162
Undetermined Problems	162
Post Codes	163
Jumper and Connector Locations	169
Top View	169
Bottom View	170
USB/B Board	171
Power Board	171
3G/B Board	172
CR/B Board	172
Clearing Password Check and BIOS Recovery	173
Clearing Password Check	173
Clear CMOS Jumper	173
BIOS Recovery by Crisis Disk	174
FRU (Field Replaceable Unit) List	175
EasyNote Exploded Diagrams	176
Main Assembly	176
Upper Assembly	177
LCD Assembly	178
FRU List	179
Screw List	186
Model Definition and Configuration	188
Gateway NV59C	189
Test Compatible Components	203
Microsoft® Windows® 7 Environment Test	204
Online Support Information	217

Gateway NV-59C Service Guide - Page 8

Troubleshooting 139, Removing the LCD Brackets and FPC Cable ..94 - bluetooth

Page 8 highlights