HP 12000 HP StorageWorks 12000 Gateway Virtual Library System User Guide (AH81 - Page 222

der Control Panel > Administrative, Device & Media, Properties, Control, Barcode reader support

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Symptom Possible causes Solution HP StorageWorks Data Protector 5.1 does not display the VLS cartridge barcodes. By default, the barcode reader support is turned off in Data Protector 5.1. To turn on barcode reader support in Data Protector: 1. Click Device & Media. 2. Right-click the VLS library name and select Properties. 3. Click the Control tab. 4. Click the Barcode reader support box to select it. VLS performance is being reduced by test unit ready (TURs) from a Windows host with access to the VLS. The Removable Storage Manager or Removable Storage program on a Windows host is submitting TURs to the VLS. Stop the Removable Storage Manager or Removable Storage program, and set the startup type to Disabled on the Windows host using the Services utility located under Control Panel > Administrative Tools. 222 Troubleshooting

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Solution
Possible causes
Symptom
To turn on barcode reader support
in Data Protector:
1. Click
Device & Media
.
2. Right-click the VLS library name
and select
Properties
.
3. Click the
Control
tab.
4. Click the
Barcode reader support
box to select it.
By default, the barcode reader
support is turned off in Data Protect-
or 5.1.
HP StorageWorks Data Protector
5.1 does not display the VLS cart-
ridge barcodes.
Stop the Removable Storage Man-
ager or Removable Storage pro-
gram, and set the startup type to
Disabled on the Windows host us-
ing the Services utility located un-
der Control Panel > Administrative
Tools.
The Removable Storage Manager
or Removable Storage program on
a Windows host is submitting TURs
to the VLS.
VLS performance is being reduced
by test unit ready (TURs) from a
Windows host with access to the
VLS.
Troubleshooting
222