HP 3150 HP LaserJet 3150 Product - (English) User Guide Book
HP 3150 - LaserJet B/W Laser Manual
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- HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 1
- HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 2
- HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 3
to information over your modem, we suggest these services. World Wide Web URL - For information specific to the HP LaserJet 3150 product: http://www.hp.com/support/lj3150/ Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 4
First (North America Only) HP FIRST is a free, automated fax retrieval service that is available to end users and resellers 24 hours per day, 7 days per week. HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 5
HP LaserJet 3150 Product User Guide - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 6
using this product to reduce risk of injury from fire or electric shock. 1 Read and understand all instructions in the user guide. 2 Use only a grounded electrical outlet when connecting the HP LaserJet 3150 to a power source. If you don't know whether the outlet is grounded, check with a qualified - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 7
special dialing symbols 23 Sending faxes to one recipient 25 Sending faxes to multiple recipients 26 Using Manual Dial 28 Sending a fax by dialing from a telephone 28 Redialing manually 29 Sending long pages 30 Sending a fax at a future time 31 Setting up a fax for request (being polled 32 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 8
59 Stopping a print job 59 Printing on special media 60 Managing HP LaserJet toner cartridges 62 Recycling toner cartridges 62 Extending toner life by redistributing toner 63 Creating custom printing options (software 64 Creating and using watermarks 64 Creating and using Quick Sets 65 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 9
by scanning first 101 E-mailing portable documents from the JetSuite Pro software . . 101 E-mailing portable documents from other programs fax options 106 Inserting a pause or wait 106 Using dialing characters 107 Enabling special dialing symbols 108 Using special dialing symbols 108 About one - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 10
Programming group-dial codes from the software 116 Backing up and restoring codes 117 Programming a one-touch key for alternate long distance service 118 Enabling a dialing prefix 120 Changing the time and date 121 Changing the fax header 122 Adjusting number of redials 123 Adjusting time - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 11
and Maintenance Basic troubleshooting steps 159 Clearing jams from the scanner area 160 Clearing jams from paper path areas 162 Resetting the HP LaserJet 3150 product 166 Resolving control panel error messages 167 Solving fax problems 177 Solving printing problems 187 Solving copying - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 12
Appendix B Service and Support Information Warranty information 243 Hewlett-Packard limited warranty statement 243 Obtaining hardware service 245 Returning the unit 245 Service information form 246 Software license agreement 247 HP sales and service offices 249 Appendix C Changing Parallel - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 13
more than one task at a time. Send an electronic fax while the HP LaserJet 3150 product makes copies, or scan a document while printing. This user guide provides details for doing tasks from the product control panel, changing infrequently used settings, resolving problems, and contacting HP support - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 14
access through the software to HP LaserJet 3150 product setup options, fax and copy options, and setup for one- touch keys and speed-dial codes * Available to user of the computer directly connected to the product. ** Available to other users on the network when Windows sharing is enabled - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 15
a parallel cable and the other person has enabled Windows sharing. All procedures you can do are printing related. Appears next to procedures you can do from your computer if the HP LaserJet 3150 product is connected to the network using an HP JetDirect print server. EN Using this guide with your - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 16
14 1 Introduction EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 17
which sections apply to your situation. All additional instructions for using the software are in the software Help, viewed from any window in the JetSuite software. How do I get help changing default fax settings, printing reports, and programming one-touch keys and speed-dial codes? Because these - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 18
instructions below for selecting, orienting, and sending paper faxes. Selecting items for faxing, copying, and scanning The HP LaserJet 3150 HP LaserJet 3150 product, it may be more difficult. For best results, feed slick sheets one at a time. You should not put anything in the HP LaserJet 3150 ink - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 19
in a carrier sheet, you need to move the special media lever to the right and feed only one carrier sheet at a time. See "To load special items" on page 19. If you have a problem with the HP LaserJet 3150 product, see chapter 8, "Troubleshooting and Maintenance." EN Selecting and loading items 17 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 20
1 2 1 2 3 18 2 Faxing Loading items to be faxed Whether you want to fax, copy, or scan, the procedure for guides in the document feeder tray to the size of the item you are loading. 2 Place up to 30 pages top first, face down, into the document feeder tray. Wait for the HP LaserJet 3150 product - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 21
the guides in the document feeder tray to the size of the item you are loading. 2 Locate the special media lever on the top edge of the control panel and move it to the right. 3 CAUTION Do not move the lever after the HP LaserJet 3150 product has begun sending the page. 3 Load only one - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 22
in the HP LaserJet 3150 product's memory until you print them. Hint If you want to improve the quality of a paper document before faxing it, scan the document to the viewer of the JetSuite Pro Desktop program first and straighten or clean the image. Then, send it as a fax from the software. See - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 23
22. Use this procedure to change the resolution for the current job only. After the fax has been sent, the resolution setting returns to the default. To change the default resolution can choose STANDARD, FINE (the default), SUPERFINE, or PHOTO. 3 Press ENTER/MENU to save the selection. EN Sending - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 24
, they will receive at the highest supported resolution. q Documents with this resolution are not scanned before the fax number connects. q Faxes to a group, faxes to be polled, or delayed faxes cannot use this setting. Photo Best quality for graphics and photos. (halftone images scan up to q Use - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 25
code, the HP LaserJet 3150 product waits to dial this number until you enter another number. (This is also known as concatenated dialing.) Using special dialing symbols After enabling special dialing symbols, you can use them when dialing a fax number or entering a fax number for a one-touch key - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 26
dial tone D Detects a dial tone in the dialing sequence. Tone dial T Selects tone dialing. Error correction E Disables error correction mode. Fax speed Ä, Î, or 'I Chooses the maximum transmission speed. Charge code C or $ Stores a charge code or pauses the dialing sequence to allow - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 27
the fax has exited the HP LaserJet 3150 product, you can start sending another fax, copying, or scanning. If you faxed a fax numbers you use regularly, you can assign a one-touch key or speed-dial code for them. See "Programming speed-dial codes from the control panel" on page 111 for instructions - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 28
Superfine or Photo, the resolution defaults to Fine. 3 Press the one-touch key for the group. - Or Press SPEED DIAL and the group-dial code for the group. 4 Press ENTER/MENU. 5 Press START. The HP LaserJet 3150 product scans the document into memory and sends the fax to each fax number specified - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 29
to a group. If you choose Superfine or Photo, the resolution defaults to Fine. 6 Press START. The HP LaserJet 3150 product scans the document into memory and sends the fax to each fax number. If a number in the group is busy, the HP LaserJet 3150 product dials the remaining numbers before attempting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 30
up the handset of a phone connected to the HP LaserJet 3150 product and dial the fax number using the phone's or the HP LaserJet 3150 product's numeric keys. 3 When the recipient answers, instruct them to start their fax machine. 4 When you hear the fax tones, press START to begin transmitting the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 31
redials" on page 123 and "Adjusting time between redials" on page 124. To redial manually 1 Load the document into the document feeder tray. 2 Press REDIAL/PAUSE. 3 Press START. The HP LaserJet 3150 product redials the last number and attempts to send the fax. EN Sending faxes from the product 29 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 32
senses the page may have jammed. If you want to fax an item such as a banner that is longer than 39 inches (991 mm), you can feed it through the HP LaserJet 3150 product in one piece using one of the following procedures. Using the first one, the setting remains on for all jobs until you change - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 33
other tasks. If the HP LaserJet 3150 product cannot transmit the fax at the scheduled time, it prints the fax out of memory. This may happen in the case of a no answer or busy signal with redial attempts failing. If you choose Superfine or Photo when sending a delayed fax to a group, the resolution - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 34
requests it. (This is also known as being polled.) After scanning the document into memory, your HP LaserJet 3150 product returns to the Ready state and then is available for other tasks. After one fax machine polls the document, the document is cleared from memory. If you want the same document to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 35
. q Is going to a group of numbers. q Is scheduled to be sent at a future time. q Is set up to wait for a request (being polled). To cancel a fax job using Job Status 1 Press ENTER/MENU. 2 Press ENTER/MENU to select JOB STATUS. 3 Press > to scroll through the pending jobs until you reach the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 36
the procedures below for managing faxes routed to the HP LaserJet 3150 product. Loading paper for receiving faxes The instructions for loading media in the paper input bin or singlesheet input slot are the same whether you are printing, faxing, or copying, except that faxes can only be printed on - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 37
tones If you have a phone line receiving both fax and phone calls and you hear fax tones when you answer the phone, you can start the receiving process in one of two ways: q If you are close to the HP LaserJet 3150 product, press START on the control panel. q When you answer any phone connected to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 38
may have been lost. See "Printing the fax log" on page 142 for instructions. 2 Press ENTER/MENU. 3 Press > once to display FAX FUNCTIONS and press ENTER/MENU. 4 Press > once to display REPRINT LAST FAXES and press ENTER/MENU. The HP LaserJet 3150 product begins reprinting the most recently printed - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 39
> keys to select CLEAR MEMORY and press ENTER/MENU. 4 Press START. Requesting a fax from another fax machine (polling) If someone else has set up a fax to be polled, you can request that the fax be sent to your HP LaserJet 3150 product. (This is also known as polling another machine.) To request - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 40
already stored in memory. To use this feature, your HP LaserJet 3150 product must be the one receiving faxes (not the computer) and must be set to Automatic mode. To use fax forwarding 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Use the < and > keys - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 41
from your HP LaserJet 3150 product but would like to retrieve your faxes, you can have them sent to a fax machine at your present location. To use this feature, your HP LaserJet 3150 product must be the one receiving faxes (not the computer) and must be set to Automatic mode. There are two parts to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 42
-digit password, and press **. 4 If your HP LaserJet 3150 product has not received any faxes, it generates a series of short, rapid tones and disconnects from the line. - Or If the HP LaserJet 3150 product does not disconnect, there are faxes in memory. Do one of the following: • If you are calling - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 43
unless you disable memory receive. To disable it and have the HP LaserJet 3150 product print faxes, repeat "To set up before leaving," except choose NO in step 6. If you chose to have the HP LaserJet 3150 product keep in memory a copy of the faxes you printed at the remote location, or if more - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 44
be, see the documentation for the pager, or contact your pager service. 8 Press STOP/CLEAR to exit the Menu settings. Turning off pager notification When you no longer want the HP LaserJet 3150 product to notify your pager when faxes arrive, turn off the feature by repeating steps 1-3 of the above - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 45
settings for the HP LaserJet 3150 product. The advantages to using the Document Assistant are that you can add an electronic cover sheet (stored on the desktop) and access fax numbers stored in the JetSuite PC Fax Phone Books. When using the control panel, you only have access to the one-touch keys - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 46
, receiving, and viewing faxes using the JetSuite Pro software, as well as creating your own cover page. All other software-related topics are covered in the software Help. Sending faxes from a program You can fax electronic documents from your computer if the HP LaserJet product is connected to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 47
be directly connected to the product and you must enable the Receive to PC setting. (See the software Help for instructions.) If your computer is off when faxes arrive, they are stored in the HP LaserJet 3150 product memory and automatically upload to the computer when you turn it on again. There is - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 48
Viewing faxes using the software If the product is connected to the network or directly to your computer, you can view and manage faxes waiting to be sent or that have been recently sent. From the JetSuite Pro desktop, click the Send subfolder in the Fax Folder. By default, the Fax Folder is located - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 49
to whom it was sent or when and from whom it was received. Click here to see the log for faxes sent from or received to the computer or the HP LaserJet 3150 product Using the software for other fax tasks If the product is directly connected to your computer or to the network using an - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 50
," before continuing. To customize you own fax cover sheet 1 Open the JetSuite software. 2 On the Fax menu, click Create new cover page. 3 The wizard will ask you if you want to scan a new template or begin with an existing one. • If you choose to scan a new one, the scan dialog box opens. Select - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 51
for getting the most out of your HP LaserJet 3150 product. See chapter 8, "Troubleshooting and Maintenance," for a more complete list of common fax quality and usage problems and solutions. What If... I want to use more than one of the HP LaserJet 3150 product functions at the same time? This - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 52
job and prints the incoming fax. The HP LaserJet 3150 product runs out of toner while it's printing a fax and I'm not there? The HP LaserJet 3150 product continues to print blank pages. However, the HP LaserJet 3150 product stores up to 10 of the most recently printed faxes. As soon as possible, use - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 53
program's documentation for instructions on sending jobs to print. In order to print to the HP LaserJet 3150 product, the product must be connected directly to a computer or to the network using an HP JetDirect print server, and you must at least have the printer drivers for this product installed - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 54
for use with your HP LaserJet 3150 product) or paper meeting HP's specifications. When it meets HP's requirements, you can also use paper with up to 100% recycled fiber content. To order HP paper or the HP LaserJet Printer Family Paper Specification Guide, see "Ordering parts" on page 221. Some - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 55
lb (75 g/m2) print media. The single-sheet input slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 3 by 5 inches (76.2 print horizontally (landscape orientation), make this selection through your software. Do not print on paper smaller than 3 by 5 inches (76.2 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 56
20 lb (75 g/m2) paper into the paper input bin. The HP LaserJet 3150 product prints, copies, and prints received faxes using media from the paper input bin (or the 2 single-sheet input slot). To load the paper input bin 1 Adjust the guides on the paper input bin to the size of media you are - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 57
input slot, you can print one sheet of media at a time without using the paper input bin. The HP LaserJet 3150 product takes media loaded in the the single-sheet input slot 1 Adjust the guides to the approximate size of the sheet you are using. 2 Insert one sheet of print media into the single- - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 58
1 Selecting the output path Use this procedure to determine if printed pages come out of the paper output bin or the front paper output slot. Choose the front paper output slot if you are printing on special media, such as 28 lb (100 g/m2) weight paper or heavier, envelopes, transparencies, - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 59
If printing on embossed or preprinted paper, make sure the paper meets HP's paper specifications. To order the HP LaserJet Printer Family Paper Specification Guide, see "Ordering parts" on page 221. Note If you are worried a fax will come while a special type of media is loaded, you can temporarily - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 60
paper input bin (b) with seven to 10 envelopes at most, depending on envelope construction and operating environment. - Or - If you are printing only one envelope, use the single-sheet input 3 slot (a). 2 Insert the envelopes print side up, with the edge that will be stamped first. 3 Set - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 61
Printing tasks With the HP LaserJet 3150 product you can stop a print job. Stopping a print job There are two ways you can stop a print job: q If your print job has not started to print, you can cancel it from the Print Manager in Windows 3.x or from the print spooler in Windows 95, 98, NT 4.0, or - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 62
The HP LaserJet 3150 product is designed to print on a variety of media, including transparencies, envelopes, and custom-made paper. It is recommended that you use HP media or media meeting HP's specifications. See "Ordering parts" on page 221 to order HP's special media or the HP LaserJet Printer - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 63
just after installing a new toner cartridge.) q If possible, verify printer clean. Contaminants such as loose toner and paper dust can interfere with the printing process. Additional tips for transparencies To avoid transparency curl, remove the transparency as it comes out of the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 64
that you use HP LaserJet toner cartridges. HP has designed the HP LaserJet 3150 product, toner cartridge, and toner formula to work together to give you optimal image quality and reliability from your HP LaserJet 3150 product. To order an HP LaserJet toner cartridge, see "Ordering parts" on page 221 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 65
. (This is typically successful only one time.) To redistribute toner 1 Use the two latches on the printer door to pull it open. 2 Using the handle on the toner cartridge, remove the toner 3 cartridge from the HP LaserJet 3150 product. 3 Shake the toner cartridge from side to side about two - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 66
software. For information about other software tasks, see the software one from within the Print window of most programs. Both types of watermarks are available when you print to the HP LaserJet 3150 product. To create a watermark 1 In the Print window of any program, select the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 67
the document's program. 2 In the Print window, select the HP LaserJet 3150 product, click Setup, and then click Properties (or the similar commands). 3 In the Quick Sets box, select a Quick Set and click OK. 4 Continue printing as you normally do. EN Creating custom printing options (software) 65 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 68
for getting the most out of your HP LaserJet 3150 product. See chapter 8, "Troubleshooting and Maintenance," for a more complete list of common print quality and usage problems and solutions. What If... I want to use more than one of the HP LaserJet 3150 product functions at the same time? This - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 69
to memory" on page 35. If you couldn't remove the envelopes before the fax began printing, you can try to reprint the fax. See "Reprinting faxes" on page 36 for instructions. Cleaning up spilled toner If toner spills on clothing, carpets, or upholstery, remove it using a clean cloth dipped in - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 70
68 3 Printing EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 71
can make copies by using the control panel on the HP LaserJet 3150 product. To use the Document Assistant, your computer it from your computer (Document Assistant or software) if the product is directly connected to your computer. Use the Document Assistant or software to do large copy jobs or to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 72
"To load special items." To load normal items 1 Adjust the guides in the document feeder tray to the size of the item you are loading. 2 Place up to 30 pages top first, face down, into the document feeder tray. Wait for the HP LaserJet 3150 product to load the first page. 70 4 Copying EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 73
be scratched and can 2 lose their finish. 1 Adjust the guides in the document feeder tray to the size of the item you one sheet at a time, top first, face down, into the document feeder tray. Note If you are loading a business card, place it with a long edge first. Wait for the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 74
Copying from the product Note Note The HP LaserJet 3150 product functions as a standalone copier - you do not have to have software installed or have the computer on to make copies. Generally, making copies using the HP LaserJet 3150 product's control panel is the easiest and fastest method. You - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 75
save the selection. Adjusting the resolution Normally the HP LaserJet 3150 product makes copies using Superfine resolution. This setting is the best for items containing mostly text. When making a copy of a photo or graphic, you can select Photo to increase the quality. Using the following procedure - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 76
Note Reducing or enlarging copies The HP LaserJet 3150 product can reduce copies to as little as 50 this table shows some of the most common reduction and enlargement settings that you might do using the Manual in % setting. If you want to make this size document: Letter A4 Legal Legal Fit on - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 77
as a banner, you can feed it through the HP LaserJet 3150 product in one piece using one of the following procedures. Using the first procedure to 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Use the < and > keys to select OUTGOING FAXES and press ENTER/MENU. 4 Use the < and - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 78
the product, the computer is on, and you have installed the software, the Document Assistant appears when you load a document into the (N-up), and collating very large jobs that do not fit into the HP LaserJet 3150 product's memory. Using the Document Assistant instead of the control panel to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 79
suggestions and answers to commonly asked questions. See chapter 8, "Troubleshooting and Maintenance," for a more complete list of common copy quality and usage solutions. What if... I want to use more than one of the HP LaserJet 3150 product functions at the same time? This product is specifically - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 80
78 4 Copying EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 81
initiated from and performed by the software. The only task done from the HP LaserJet 3150 product is loading the item to be scanned. This chapter will show you how to load items and then briefly cover scanning-related topics, such as how the JetSuite Pro software works and how the optical character - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 82
special items." 2 To load normal items 1 Adjust the guides in the document feeder tray to the size of the item you are loading. 2 Place up to 30 pages top first, face down, into the document feeder tray. 13 Wait for the HP LaserJet 3150 product to load the first page. 2 80 5 Scanning - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 83
the guides in the document feeder tray to the size of the item you are loading. 2 Locate the special media lever on the top edge of the control panel and move it to the right. 3 CAUTION Do not move the lever after the HP LaserJet 3150 product has begun sending the page. 3 Load only one - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 84
start a scan from the desktop of the JetSuite Pro software if the product is directly connected to your HP LaserJet 3150 product icon on the Windows 95, 98, NT 4.0, or NT 2000 taskbar q In Windows 95, 98, NT 4.0, or NT 2000, double-click the JetSuite Pro icon on the Windows desktop Once the JetSuite - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 85
JetSuite Pro desktop, the HP LaserJet 3150 Scan Settings dialog box opens. Select Scan to JetSuite Desktop Viewer (the default), Scan to Text, or Scan to File as the scan destination. q Select Scan to JetSuite Desktop Viewer if you want the item to be scanned to the JetSuite Pro software q Photo mode - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 86
one of two ways: + q In the Scan Settings dialog box, click Start Scan. q In the Scan Settings dialog box, select the Use Start button on + device to begin scan check box. Then, at the HP LaserJet 3150 article as part of your own electronic press kit, or send the article through PC fax or e-mail - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 87
For more information about using the JetSuite Pro software and the scanning function, see the software Help. Working with the desktop When you are in the JetSuite Pro software and no document is open, the desktop shows JetSuite documents, icons for documents in other supported file formats, and file - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 88
faxes to the computer.). If you want to view a JetSuite document (.jsd file extension) and add notes or highlight information, double-click the thumbnail or file name of the item. The document appears in the viewer. HotSend.exe files or .exe files created using the Document Capture Driver - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 89
unstack pages of a document 1 Open the document in the document viewer. 2 With the page you want to cut or copy from this document visible, do one of the following: • To move or delete the page, on the Page menu, click Cut. • To move a copy of the page, on the Page menu - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 90
window. The Manager toolbar shows the links for the print, fax, copy, and scan functions. The links that appear for programs depend on which compatible programs were installed on your computer when you installed the JetSuite Pro software software and the HP LaserJet 3150 have one of the supported word - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 91
included Readiris OCR program and it is compatible with the JetSuite software, you can change this link to open your other you can use the icons to send scanned (or faxed) items to those programs. To use a link icon and then click the icon you want. Click one of the icons to begin a task The task - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 92
Assistant or in the JetSuite Pro software, select the Scan to Text option, and click Start Scan, the JetSuite Pro software initiates the scan using software. The HP LaserJet 3150 product came with OCR software, which was installed with your other software. After you have accessed the OCR software - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 93
You can access the OCR software in one of the following ways: q From the Document Assistant, click information on using the OCR software, see the software Help. If you have problems with your OCR software, see chapter 8, "Troubleshooting and Maintenance," or the software Help. EN Starting a scan - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 94
The HP LaserJet 3150 product is a TWAIN-compliant device and works with Windows-based programs that support instructions for acquiring an image using TWAIN. If asked what source to acquire the image from, select HP LaserJet 3150. For more specific information, consult the documentation or software - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 95
for getting the most out of your HP LaserJet 3150 product. See chapter 8, "Troubleshooting and Maintenance," for a more complete list of common scan quality and usage problems and solutions. What if... I want to use more than one of the HP LaserJet 3150 product functions at the same time? This - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 96
94 5 Scanning EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 97
as long as they have a Windows operating system version 3.1x or higher. This chapter describes the basics of using the HP LaserJet 3150 product and the JetSuite Pro software with your e-mail program. You must already have an e-mail program and an active e-mail service provider to use the information - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 98
and graphics that anyone with a Windows operating system could download and read. Sending e-mail attachments using the portable document viewer adds approximately 150K of file size to the e-mail message. If you want to send a document to someone who has the JetSuite Pro software, you do not need to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 99
whether you are faxing, copying, scanning, or e-mailing. See "Selecting items for faxing, copying, and guides in the document feeder tray to the size of the item you are loading. 2 Place up to 30 pages top first, face down, into the document feeder tray. 13 Wait for the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 100
the guides in the document feeder tray to the size of the item you are loading. 2 Locate the special media lever on the top edge of the control panel and move it to the right. CAUTION Do not move the lever after the HP LaserJet 3150 product has begun sending the page. 3 Load only one - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 101
exited the HP LaserJet 3150 product, you can start sending another e-mail, sending a fax, copying, or scanning. Hint You can send to several recipients and groups at a time, and they can include e-mail addresses, fax numbers, or a combination of the two types. At step 4, press a one-touch key - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 102
must be directly connected to the product to see and use the Document Assistant. If you have an e-mail program that is compatible with the JetSuite software, the Scan to Email button appears on the Document Assistant. Click on the Document Assistant to activate it. Click here to scan an item - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 103
mail program that is compatible with the JetSuite Pro software, the Mail icon is available in the Manager toolbar at the bottom of the desktop or viewer window: If this icon is available, you can create and e-mail a self-viewing file of a JetSuite document in one step. With the document selected on - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 104
E-mailing portable documents from other programs If the document is not a JetSuite document, you can still create a selfviewing file of it for e-mailing. To do so, open the document in its program and: q Choose the Print command, - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 105
in the JetSuite Pro software. If your computer is directly connected to the computer, you can also click Configure on the Document Assistant. For further instructions on adjusting HP LaserJet 3150 product settings from the software or adjusting settings that only pertain to PC faxing, see the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 106
copy and fax features and settings. Follow these general steps to familiarize yourself with the control panel menu. See the related instructions later final selection, press STOP/CLEAR to exit the menu and return the HP LaserJet 3150 product to the Ready state. The Menu tree Below is the layout of - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 107
below and press ENTER/ MENU. Use the < and > keys to select one of the choices below and press ENTER/MENU, or see the display. Delayed Fax Reprint Last Faxes Print Faxes Clear Memory Polling Time/Date Fax Header Fax Log Transmission Reports Speed Dials Print the Menu Print Config Report Print - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 108
-dial keys q Programming group dial keys q Backing up one-touch keys, speed-dial codes, and group-dial codes q Changing fax header information q Setting current date and time q Adjusting how many times the HP LaserJet 3150 product autoredials fax calls q Adjusting the time between redials q Choosing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 109
panel to type your name in the header or type a name for a one-touch key, speed-dial code, group-dial code, or e-mail dial code, changing your name and names and entries for one-touch keys, speed-dial codes, and group-dial codes is much easier using the software. EN Setting send fax options 107 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 110
exit the Menu settings. Using special dialing symbols After enabling special dialing symbols, you can use them when dialing a fax number or entering a fax number or calling card number for a one-touch key, speed-dial code, or group-dial code. To use special dial symbols 1 When you reach the position - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 111
dial tone D Detects a dial tone in the dialing sequence. Tone dial T Selects tone dialing. Error correction E Disables error correction mode. Fax speed Ä, Î, or 'I Chooses the maximum transmission speed. Charge code C or $ Stores a charge code or pauses the dialing sequence to allow - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 112
from the product control panel. Numbers in the PC Fax Phone Books are only available when you send paper faxes using the Document Assistant or electronic faxes from the JetSuite Pro software or another program. Even though one-touch keys, speed-dial codes, and group-dial codes can be programmed - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 113
-touch keys) can be more easily programmed from the software. See "Programming speed-dial codes from the software" on page 115. Programming one-touch keys and speed-dial codes from the software will not add numbers to or alter numbers in the PC Fax Phone Books. To program speed-dial codes for - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 114
e-mail addresses 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Press ENTER/MENU to select SPEED DIALS. 4 Use the ENTER/MENU. Choosing 1-10 also associates the address with the corresponding one-touch key. 6 Enter the e-mail address. To insert punctuation - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 115
speed-dial codes. Anyone can create group-dial codes (and one-touch keys) containing fax numbers. However, if the product is directly connected to your from the software. See "Programming group-dial codes from the software" on page 116. Programming the group-dial codes from the software will not - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 116
STOP/CLEAR to exit the Menu settings. For instructions on using a group-dial code containing only fax numbers, see "Sending faxes to multiple recipients" on page 26. For instructions on using a group-dial code for a group containing even one e-mail address, see "E-mailing documents from the product - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 117
procedure in no way affects the PC Fax Phone Books. To program speed-dial codes (and one-touch keys) from the software 1 Open the JetSuite software and click the Configure icon. 2 Click the Modify device configuration settings for your HP LaserJet 3150 icon. 3 Click Speed Dial Configuration. 4 In - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 118
procedure in no way affects the PC Fax Phone Books. To program speed-dial codes (and one-touch keys) from the software 1 Open the JetSuite software and click the Configure icon. 2 Click the Modify device configuration settings for your HP LaserJet 3150 icon. 3 Click Speed Dial Configuration. 4 In - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 119
of the one-touch keys, speed-dial codes, and group-dial codes. Then, you can download the codes back to the product when needed. To back up codes to the computer 1 In the JetSuite Pro software, on the Options menu, click Device. 2 Click Modify device settings on your HP LaserJet 3150. 3 Click Speed - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 120
service, you can program a onetouch key to dial the service's access number before a fax number. When you need to use this one-touch key, press it, enter the fax number, and then press START. Both the access number and the fax this one-touch key can be more easily accomplished from the software, - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 121
number, press REDIAL/PAUSE. A pause at the end of the string tells the HP LaserJet 3150 product not to dial this number until you dial the fax number. 3 Continue with steps 7-10 of "To program speed-dial codes for fax numbers" on page 111. 4 If you enabled special dialing symbols just for this - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 122
setting is enabled, you can still dial a fax number without the dial prefix by using Manual Dial. See "Using Manual Dial" on page 28. To define the prefix using the software 1 Open the JetSuite software and click the Configure icon. 2 Click the Modify device settings on your HP LaserJet 3150 icon. 3 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 123
HP LaserJet 3150 product. You only need this procedure to change the date or time. The date and time information is included in the header that prints at the top of faxes or PM designation, use the < and > keys to select the correct one, and then press ENTER/MENU. 7 Enter the current date using the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 124
when installing the software or when you first set up the HP LaserJet 3150 product. You only need this procedure if you want to change the information from the control panel. The header contains information about your name or your company's name and your fax number. When a fax you sent arrives - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 125
Adjusting number of redials The HP LaserJet 3150 product is set to redial busy numbers 2 times 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Press > once to select OUTGOING FAXES and press ENTER/MENU. 4 Press > once to select NUMBER OF REDIALS - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 126
time between redials If the HP LaserJet 3150 product is set to redial automatically, you can adjust the amount of time it waits between redial attempts. The default is 3 minutes. To adjust the time between redials 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 127
in New Zealand.) You can use this procedure to set the HP LaserJet 3150 product to tone or pulse dialing mode. The default is set /MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Press > once to select OUTGOING FAXES and press ENTER/MENU. 4 Press ENTER/MENU to select - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 128
for a dial tone before attempting to dial a fax number. If you are using the HP LaserJet 3150 product with a PBX system and the HP LaserJet 3150 product is not dialing out, the PBX system may be generating an unusual dial tone that the HP LaserJet 3150 product cannot detect. If this is happening - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 129
software, and you can associate a client or company with a billing code from the software. However, billing codes defined with a client or company on one . Ensure that everyone uses those billing codes for all faxes sent from the software and the product. To enable billing codes using the control panel - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 130
enable and define bill codes from the software 1 Open the JetSuite software and click the Configure icon. 2 If you have not yet enabled billing codes at the control panel, click the Modify device configuration settings on your HP LaserJet 3150 icon. On the Fax tab, select the Billing Codes check box - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 131
devices are connected to this phone line. If you need to check or change these settings, see "Option C: Completing a standalone installation" in the getting started guide. EN Setting receive fax options 129 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 132
is directly connected to your computer, the software tries to rebuild the blocked faxes when power is restored, but it may not be completely successful. HP recommends regularly printing a blocked fax report so you have a current copy. To block or unblock fax numbers using the control panel 1 Press - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 133
software 1 Open the JetSuite software and click the Configure icon. 2 Click the Modify device configuration settings on your HP LaserJet 3150 icon. 3 On the Fax tab, click Block Faxes. 4 Do one of the following: • To block a fax number: In the Name and Fax information box at the top of the window - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 134
fax number. For the United States and Canada, it's a double ring; for Australia, it's a triple ring; and for New Zealand, it's a double ring with long pauses. q While distinctive ring service may allow you to have up to three phone numbers on the same line, the HP LaserJet 3150 product only supports - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 135
telephone company. If you do not have distinctive ring service, do not change this setting or the HP LaserJet 3150 product will not be able to receive faxes. Note 1 Call your local telephone company and subscribe to distinctive ring service. Make sure the telephone company assigns the correct ring - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 136
it sends in pieces. If the HP LaserJet 3150 product detects an error signal while it is sending a piece of the fax, it can resend that piece. The factory default for this setting is On. Only change it to Off if you are having trouble sending or receiving a fax and want to accept the errors in - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 137
with the sender's identification and the date and time at the top. If you change the page stamp option to Yes, incoming faxes are stamped with a second line repeating the sender's identification and date and time, but also show how many pages were transmitted. This helps confirm that - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 138
the HP LaserJet 3150 product and enable memory receive, faxes are stored in memory until you retrieve them. If memory receive is turned off, faxes print. The factory default is No. When faxes are in memory, PRINT FAXES appears on the control panel display. For instructions on retrieving faxes from - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 139
someone else has your password and may try use it to retrieve your faxes at another location. The default is Off. A password is required when to set your password also. This procedure just enables the feature. For instructions on using the feature, see "Using remote retrieval" on page 39. To - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 140
the HP LaserJet 3150 product automatically reduces long faxes to fit on the paper. If the feature is turned off, long faxes print instructions. To set autoreduction 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Use the < and > keys to select INCOMING FAXES - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 141
default is Yes. Do not disable this setting unless you have a service from your telephone company that also uses the *** sequence and the service is not working because of the conflict. 1 Press ENTER/MENU. 2 Use the < and > keys to select FAX SETTINGS and press ENTER/MENU. 3 Use the < and > keys to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 142
Changing compression for incoming faxes The HP LaserJet 3150 product is capable of using JBIG compression, [ITU-T Recommendation t.30 (1996)} which allows faster fax transmissions. However, not all fax machines can process the JBIG information and they may disconnect. Because this issue rarely - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 143
a billing log only (if enabled) q Printing a list of blocked fax numbers (if enabled) q Choose when the fax log prints automatically q Choose when transmission reports for each sent fax print q Print report of what numbers are assigned to one-touch keys and speed-dial and group-dial numbers q Print - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 144
. This log includes entries for: q All faxes received to the HP LaserJet 3150 product q All faxes sent from the control panel q All faxes sent from the Document Assistant (for computers directly connected to the product) q All faxes sent from the JetSuite PC fax program This log never shows entries - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 145
. The HP LaserJet 3150 product exits the Menu settings and prints the log. The log is cleared once you print it. Printing the Block Fax list Use this procedure to print a list of the fax numbers you have blocked. This list only prints if you have blocked one or more fax numbers from sending faxes to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 146
prints 1 Press ENTER/MENU. 2 Use the < and > keys to select REPORTS and press ENTER/MENU. 3 Press ENTER/MENU to select FAX LOG. 4 Press > once to select AUTOMATIC LOG and press ENTER/MENU. 5 Use the < and > keys to select YES or NO and press ENTER/MENU. 6 Press - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 147
from the control panel. To set when transmission reports print for paper faxes sent from the Document Assistant and electronic faxes sent by the JetSuite Pro software, use the software configuration settings. See the software Help for more information. To set when transmission reports print 1 Press - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 148
dial and group-dial codes. To print a one-touch, speed-dial and group-dial report 1 Press ENTER/MENU. 2 Use the < and > keys to select REPORTS and press ENTER/MENU. 3 Use the < and > keys to select SPEED DIALS and press ENTER/ MENU. The HP LaserJet 3150 product exits the Menu settings and prints the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 149
/MENU. 2 Use the < and > keys to select REPORTS and press ENTER/MENU. 3 Use the < and > keys to select SELF TEST and press ENTER/ MENU. The HP LaserJet 3150 product exits the Menu settings and prints the report. Printing a Menu tree Use this procedure if you'd like to print a copy of the Menu tree - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 150
MENU. The HP LaserJet 3150 product exits the Menu settings and prints the report. Adjusting general defaults This section contains instructions for: q faxes. q The ring for incoming faxes q The volume of sounds the HP LaserJet 3150 product emits when it requires attention, such as when the printer - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 151
Note Note To adjust the fax sounds (line monitor) speaker volume The default set at the factory for the ringer is 3. 1 Press VOLUME. 2 Use the < and > keys to select OFF, 1, 2, 3, 4, 5, or 6, - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 152
Note Note To turn on or off alarms The default set at the factory for the attention sounds is Low. 1 Press ENTER/MENU. 2 Use the < and > keys to select USER DEFAULTS and press ENTER/MENU. 3 Use the < and > keys to select VOLUME SETTINGS and press ENTER/MENU. 4 Press ENTER/MENU to select ALARM - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 153
, which is the resolution normally used. The choices for this setting are Standard (the factory default), Fine, Superfine, or Photo. If you choose Superfine or Photo, faxes are not scanned before the fax number dials and connects. This means the document feeder tray will be unavailable until the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 154
at the factory is Normal. If you only want to change the contrast for the current job, see "Adjusting the contrast" on page 21 for faxing or "Adjusting the contrast" on page 73 for copying. To change the default contrast 1 Press ENTER/MENU. 2 Use the < and > keys to select USER DEFAULTS - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 155
the factory is Yes. To use collation, the original document must fit into memory. In the rare instance that it doesn't, the HP LaserJet 3150 product makes only one copy and displays a message notifying you of the change. If that happens, you have several alternatives for finishing the job: q Split - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 156
size should be set to the size of paper you normally load in the paper input bin. The HP LaserJet 3150 product uses this setting for printing reports and determining autoreduction for incoming faxes. The printing function does not use this setting. If you are loading special size media just for your - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 157
for how you want to reduce or enlarge copies normally. You can choose MANUAL (IN %), LEGAL TO LETTER, LETTER TO A4, A4 TO LETTER, or 100%. 5 Press ENTER/MENU to save your selection. 6 If you chose MANUAL (IN %), type the percent by which you normally want copies reduced or enlarged and - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 158
. Restoring factory defaults This procedure returns all settings to the factory defaults and clears the fax header name and phone number. This procedure does not clear fax numbers and names associated with one-touch keys and speed-dial codes. To restore factory defaults 1 Press ENTER/MENU. 2 Use the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 159
-touch key or speed-dial code with the fax number or second part of the international number. To use them, press the first one-touch key and then the second, or enter the first speed-dial code and then the second, one after the other. The HP LaserJet 3150 product dials both strings of numbers as if - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 160
158 7 Managing Basic Features EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 161
troubleshooting steps If the HP LaserJet 3150 cable is functioning properly. To check, try connecting a different size-C parallel cable. q Paper is in the paper input bin. Most answers for software-related issues are in the software Help. See this chapter for basic printing, scanning, and PC faxing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 162
media lever was to the right. q The item loaded contained tears, frayed edges, etc. or didn't meet the guidelines for documents (see "Selecting items for faxing, copying, and scanning" on page 16). q The item was not loaded correctly. q The item was smaller than 2 by 3.5 inches (51 by 89 mm) (the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 163
use your hands to remove jammed paper. Using other objects can damage internal parts. 3 Make sure all pieces of media are removed and then close the door document you are loading. See the loading instructions at the beginning of the fax, copy, or scan chapters for more information. EN Clearing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 164
overfilled. q The guides weren't adjusted to printer door was opened while a job was printing. q The paper being used does not meet HP's specifications. q The paper being used was smaller than 3 by 5 inches (76.2 by 127 mm). q The power was interrupted while a job was printing. 162 8 Troubleshooting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 165
. Realign the media, and reload it. Note Be sure to center print media with the paper guides. Also, verify that the paper guides are adjusted snugly without crinkling or bending the media. The HP LaserJet 3150 product, in most cases, reprints the jammed page and finishes the rest of the job. Once - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 166
printer door release latches to pull open the printer door. 2 Remove the toner cartridge. Be sure to protect it from light while it is 2 outside the HP LaserJet 3150 printer. CAUTION Only use your hands to remove jammed paper. Using other objects can damage internal parts. 164 8 Troubleshooting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 167
output slot, raise the front cover part way with one hand. With the other hand, grasp the sheet and pull it toward you. 8 After removing all sheets and fragments of paper, replace the toner cartridge and close the printer door. 7 The HP LaserJet 3150 product, in most cases, reprints the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 168
. The HP LaserJet 3150 product resets. After resetting, the Ready light will be lit and not blinking if no errors are found. If this does not work, unplug the HP LaserJet 3150 product's power cord from the power source for 10 seconds, and then replug it in. 166 8 Troubleshooting and Maintenance - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 169
and steps to take to resolve the problem. Message Cause Solution (number) is a be dialed at this point. Enter a different one-touch or speed-dial code that is not assigned. fax line to which you were sending a Check the fax number and try resending fax was busy. The HP LaserJet 3150 the fax - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 170
in a telephone to the phone line, and making a voice call. Connect the HP LaserJet 3150 product to a different phone line. Reset the product by pressing and holding STOP/CLEAR for seven seconds. See "Solving fax problems" on page 177. Configuration An error was detected in the SRAM. Err # (number - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 171
are creating a group- ONE-TOUCH/ dial code. SPEED DIAL Begin adding fax numbers to the groupdial fax to 100 or fewer numbers. Invalid Date or Time An invalid time or date was entered, such Re-enter the date and time. as 25:99 PM or June 35. Long Page? START to Continue The HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 172
again later. No Fax Pages in Memory to Reprint The HP LaserJet 3150 product attempted Wait for a fax, then as soon as a fax is in to execute "Reprint Last Fax" when the memory, the HP LaserJet 3150 nothing was in memory. product will reprint the fax. 170 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 173
Fax Log The fax log HP LaserJet 3150 product without the appears.) features to revert to the factory settings. battery, but any information you enter Settings that contained alphabetic and will be erased again if power is lost. numeric characters you entered, such as The product must be serviced - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 174
mail computer. program and the JetSuite Pro software are installed on the computer. PC Print Timed Out The print job took too long to print, and the Let the "print jobs retry" continue for up HP LaserJet 3150 product timed out. to five minutes. If the HP LaserJet 3150 product still does not - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 175
LaserJet 3150 product and the computer. Unplug the HP LaserJet 3150 product's power cord from the power source, wait 10 seconds, and then replug it in. Try plugging the product into a different power source. Printer Cover Open The printer door is open or the toner or No Cartridge cartridge - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 176
into a different power source. If the error persists, service is required. See the front of this manual for support information. Receive Error An error occurred while the HP LaserJet See "Solving fax problems" on 3150 product was receiving a fax. page 177. Redial Failed Attempts to redial - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 177
Fax was Busy The fax number dialed was busy. Try calling later. Scan Reference Error There was an error detected in the HP LaserJet 3150 service is required. See the front of this manual for support fax number stored in it or have already assigned a fax number. To to assign a non-defined one- - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 178
printing, the incorrect printer driver was selected or an error occured on the parallel interface. After selecting the Print command in the program from which you are printing, select the HP LaserJet 3150 as the printer. Reprint the job. Disconnect and reconnect the parallel cable from both the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 179
139 for instructions on changing this setting. The telephone's cord may not be securely Check that the telephone cord is securely connected. connected between the phone and the HP LaserJet 3150 product (or other device connected to the HP LaserJet 3150 product). EN Solving fax problems 177 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 180
. Change the COM port setting. NOTE: This option is not available for Windows NT 4.0 or 2000. In the JetSuite Pro software, press and hold down CTRL+SHIFT and click the Configure icon. Select "Modify Port Settings for the HP LaserJet 3150" and change the COM port. For example, if the COM port for - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 181
of the printed side, unroll it, and reload the item. Incoming fax calls are not being answered by the HP LaserJet 3150 product. The answer mode may be set to Manual. If the answer mode is set to Manual, the HP LaserJet 3150 product never answers calls. You have to answer the phone and start - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 182
JetSuite Pro software. On the Options menu, click PC Fax, and then select the Receive tab. To receive faxes to the product, clear the Receive to PC check box and click OK. The product may be out of paper and the memory is full. Refill the paper input bin. The HP LaserJet 3150 product prints faxes - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 183
how many times the HP LaserJet 3150 product is set to redial, print a configuration report (see "Printing a configuration report" on page 146) and check the "Number of redials" entry. See "Adjusting number of redials" on page 123 if you need to change the setting. EN Solving fax problems 181 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 184
the The HP LaserJet 3150 product will computer are intercept the phone line if it detects fax being received by tones. the HP LaserJet 3150 product instead. Disconnect the product from the phone line or unplug the product if you do not want it to take phone calls. 182 8 Troubleshooting and - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 185
Problem Cause Solution Faxes are transmitting or being received very slowly. You may be sending or receiving a very complex fax, such as one with many graphics. Complex faxes take longer to be sent or received. The receiving fax machine may have a slow modem speed. The HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 186
once the paper has been refilled. at the HP LaserJet 3150 product. If you have noticed areas of faded print or Replace the toner cartridge. To try other indications of the end of the toner recovering faxes that printed as blank cartridge life, the toner may have run out pages, see "Printing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 187
the scanner" on page 215. The volume for The volume setting needs to be adjusted. See "Controlling sound volume" on sounds coming page 148 for instructions on changing from the volume settings. HP LaserJet 3150 product is too high or too low. EN Solving fax problems 185 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 188
Problem Cause Solution Long pages aren't The page may be longer than 39 inches feeding the scanner area" on page 160. Then, resend the job. If you are sending a fax longer than 39 in (991 mm), you can also use the Sending long pages (page 30) procedure. 186 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 189
or may be faulty. Make sure the parallel cable is securely connected between the HP LaserJet 3150 product and the computer. Try plugging in another size C parallel cable if you have one. If you have another parallel port on the computer, try connecting the cable to it. If you have another computer - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 190
the Printers window in the software or (95, 98, or NT 4.0 or 2000) or Print you receive a Manager (3.1x). message on the computer screen The parallel cable between the Disconnect and reconnect the parallel stating there was HP LaserJet 3150 product and the cable between the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 191
Problem Cause Solution The HP LaserJet There may be a conflict with WinModem 3150 product isn't software. responding after "Print" is selected in the software or you receive a The HP LaserJet 3150 product is message on the malfunctioning. computer screen stating there was an error - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 192
is displayed on the control panel, the HP LaserJet 3150 product is receiving power. The computer's processor is too busy. Try running fewer programs at the same time on the computer. Do not perform I/O or processor-intensive tasks (such as sending a fax or playing a video game) on the computer - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 193
print the the HP LaserJet 3150 product. You must print using an HP LaserJet II or PCL Level 4 compatible printer driver. Install or set up one of the compatible drivers and configure it to print to the LPT1 port. See the documentation for your MS-DOS program for instructions. When printing from - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 194
. Problem Cause Solution No parallel port is available or the parallel port is being shared by another device. If you are copying from the Document If you have a device such as an external Assistant or the JetSuite Pro software, the disk drive or switch box connected to the HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 195
TWAIN source is selected. In the JetSuite Pro software, check the TWAIN source by clicking Select Source from the File menu. Another driver or status window may be loading from previously installed devices such as scanners, software you installed, or software that came with the computer. Check - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 196
Problem faxing HP LaserJet 3150 product is connected to a parallel port being shared with another device. The HP LaserJet 3150 one copy prints. multiple copies of large documents. although I Break the job into smaller jobs containing specified multiple fewer pages. copies. 194 8 Troubleshooting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 197
Problem Cause Solution Copying is extremely slow. The product is scanning a file using a high If you chose Photo, Photo (high supported.) Change the parallel port mode setting in the computer's BIOS. HP recommends setting it to ECP or bidirectional, but other modes may also work. For instructions - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 198
JetSuite Pro software, check the TWAIN source by clicking Select Source from the File menu. Another driver or status window may be loading from previously installed devices such as scanners, software you installed, or software by another device. The HP LaserJet 3150 product must be directly - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 199
Problem Cause Solution The HP LaserJet The HP LaserJet 3150 product may not 3150 product isn't be receiving power. working. Check that all cords are plugged in at the HP LaserJet 3150 may jam inside the scanner Then, see "Selecting items for faxing, area. copying, and scanning" on page 16. A - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 200
is in the JetSuite Pro software, From the desktop or viewer, click the link editable. the text cannot be edited. The text must for your word-processing program (at the be converted using an OCR program (one bottom of the window). The text is is included with the HP LaserJet 3150 converted to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 201
word processor link, specifying the correct output word processor. See the software Help for instructions. If the problem persists, you may want to reinstall the JetSuite Pro software. The OCR link for The program is not supported. your word processing program is missing on the Manager The word - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 202
information Problem Cause Solution On a computer The message always appears if the such as a laptop software detects the product is not that is regularly connected. disconnected from the product, you receive the following message: "JetSuite Fax has detected that the HP LaserJet 3150 is - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 203
the parallel cable is securely connected between the HP LaserJet 3150 product and the computer. The toner cartridge tape may not have been removed. Remove the toner cartridge and make sure the tape has been removed. See "Installing the toner cartridge" in the getting started guide. Faxes you send - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 204
be too moist or too rough). Toner density setting may need to be adjusted. Adjust the setting from the front panel. A part of the HP LaserJet 3150 product may be damaged. Contact the HP Customer Care for service. See the front of this manual for support information. Stains or smudges The paper - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 205
Problem Cause Solution Vertically-aligned black streaks or smears appear on successive pages. The toner cartridge may be damaged. See "Managing HP LaserJet toner cartridges" on page 62. Replace the toner cartridge if maintenance procedures do not improve print quality. The HP LaserJet 3150 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 206
" on page 215. The HP LaserJet 3150 product's internal Contact the Customer Service Center for mirror may be contaminated. service. See the front of this manual for support information. Character voids The paper or transparencies may not Order HP's paper specification guide. See appear (white - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 207
getting started guide. The toner cartridge may be defective and The toner cartridge may still be under need replacing. warranty. See "Warranty information" on page 243. The HP LaserJet 3150 product may need See the front of this manual for support to be repaired if the problem continues options - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 208
Replace the toner cartridge. See of toner. "Ordering parts" on page 221. The HP LaserJet 3150 product may need Print a self-test page. See "Printing a self- to be serviced. test report" on page 147. If the page is still blank, see the front of this manual for support options. Faxing a The - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 209
. Print a self-test page from the control panel or the software to verify the HP LaserJet 3150 product is working. See "Printing a test page" in the getting started guide. To order HP's paper specification guide, see "Ordering parts" on page 221. Scanned images The original image may be very - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 210
, then the image in the JetSuite Pro software will be the exact same size edge to edge. However, most printers cannot print right up to the edge of the paper. To get the image to fit into this printable area, you must slightly reduce the size of the image. 208 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 211
problems Problem Use the following table to solve problems related to moving paper or documents through the HP LaserJet 3150 product. Cause Solution Pages are coming out of the HP LaserJet 3150 thinks the page has jammed. If you are sending a fax or copying a document longer than 39 in (991 mm - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 212
. Print a self-test page from the control panel or the software to verify the HP LaserJet 3150 product is working. See "Printing a test page" in the getting started guide. To order HP's paper specification guide, see "Ordering parts" on page 221. Scanned items are The document feeder tray - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 213
Problem Cause Solution The HP LaserJet Guides are not adjusted properly. 3150 product is feeding multiple sheets or jams the print path" on page 216. Contact the Customer Service Center for service. See the front of this manual for support information. EN Solving paper feed problems 211 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 214
Problem Cause Solution The HP LaserJet The special media lever may be in the 3150 product is incorrect position. feeding multiple sheets or jams frequently from the document feeder tray. Guides for faxing, copying Service Center for properly. service. See the front of this manual for support - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 215
if the ink on items you are scanning can be smudged with your hand or they have excessive amounts of dust or dirt on them. You may also need to clean these parts if there are smudges or other marks on documents or scans of documents. 2 WARNING! Before cleaning the HP LaserJet 3150 product - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 216
isopropyl alcohol. CAUTION Do not spray alcohol or any other liquid 5 directly into the HP LaserJet 3150 product. Doing so can damage the product. CAUTION As much as possible, avoid touching the . 8 Go to "Recalibrating the scanner" on page 215. 214 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 217
through them. To recalibrate the scanner 6 1 Clean the HP LaserJet 3150 product before recalibrating it. (See "To clean the HP LaserJet 3150 product" on page 216.) 2 On the control panel, press ENTER/ MENU. 3 Press < once to display SERVICE and press ENTER/MENU. 4 Use the < and > keys - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 218
inside of the HP LaserJet 3150 product with a dry, lint-free cloth. Remove all dust, spilled toner, and particles of paper. Note Only use a dry, lint-free cloth to remove dust and toner. Using a vacuum or other device to clean inside the product can damage it. 216 8 Troubleshooting and Maintenance - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 219
water and the heat of the dryer sets toner into the fabric. 3 Remove the toner cartridge. Note If you notice excessive amounts of toner inside the HP LaserJet 3150 product, the toner cartridge may be defective. Use HP LaserJet toner cartridges to ensure high quality printing and to reduce incidents - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 220
-free cloth, wipe the exposed area of the light gray roller in a side-to-side motion to remove 7 loosened dirt. 8 After the alcohol inside the printer has dried completely, replace the toner cartridge and close the printer door. 8 218 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 221
into the paper input bin. (Do not use 6 bond or rough paper.) 2 For Windows 95, 98, and NT 4.0 or 2000, open Windows Explorer. - Or For Windows 3.1x, open File Manager. 3 Open the JetSuite folder. If you allowed the JetSuite Pro software to be installed to the default location, the path is - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 222
10 If toner specks appear often and there is a frequent need to clean the print path, try using a different type of paper, and make sure the paper meets HP paper specifications. To order the HP paper specification guide, see "Ordering parts" on page 221. 220 8 Troubleshooting and Maintenance - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 223
items available from HP: Part: HP LaserJet Toner Cartridge Power Cord Telephone Cord Modular Double Adaptor (Splitter) HP LaserJet size C Printer Parallel Cable (IEEE-1284) Paper Input Support Paper Output Support Document Feeder Support Document Output Support Overlay for one-touch keypad Scanner - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 224
P.O. Box 63 Hartlepool, Cleveland TS25 2 YP United Kingdom In the Asia and Pacific regions: Request by Phone: 61 3 9272 8511 Request by Fax: 61 3 9272 8408 Request by Mail: Hewlett-Packard Customer Support Center 31-41 Joseph St. Blackburn, Vic 3130 222 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 225
you can choose to remove your JetSuite PC Fax Phone Books, quick sets, billing codes, blocked faxes, or documents created using the HP LaserJet 3150 product or the JetSuite Pro software. Otherwise, those items remain on your computer. To uninstall the software for Windows 95, 98, and NT 4.0 and 2000 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 226
224 8 Troubleshooting and Maintenance EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 227
A Specifications HP LaserJet 3150 Product Specifications Input for paper input bin and single-sheet input slot Maximum media to 20 lb (46 to 75 g/m2) weight Fewer pages of up to 28 lb (105 g/m2) weight One page at a time of 12 to 69 lb (42 to 260 g/m2) weight using special media lever Output - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 228
by 300 dpi (no halftone); Photo: 300 by 300 dpi (halftone enabled) Environment Operating (working or standby) Temperature: 15 to 32.5° C Humidity: 10% to 80% relative humidity (no condensation) Storage (unplugged) Temperature: -20° C to 40° C (toner cartridge) -20° C to 60° C (device) Humidity - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 229
compatibility ITU Group 3 Fax coding schemes MMR, MH, MR, and JBIG Modem speed 14,400 bits per second Speed dialing Yes Distinctive ring detect Yes Multiple copies Up to 99 per job Copy Reduction or Enlargements 50 to 200% Memory 2 megabytes (MB) Printer Duty Cycle 6,000 single-sided - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 230
what functions will work when another function is already in use. If the HP Laser Send a Jet 3150 print job product is: Receive Send a a paper paper fax fax Can I? Receive Send a PC Scan to the Copy a PC fax fax PC Printing a file Yes. Prints Yes. Yes. when first Prints print job when - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 231
work when another function is already in use by you or another network user. If the HP Laser Send a Jet 3150 print job product is: Receive a Send a paper fax paper fax Can I? Receive a Send a PC fax PC fax Scan to the Copy from PC the control panel Printing a file Yes. Prints Yes. Prints - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 232
specifications for paper you load for printing, copy output, and incoming faxes. Use this table to determine equivalent points in weight specifications other than lb. q When using the paper output bin, the product supports basis weights of 16 to 28 lb. bond (60 to 105 g/m2). q When using - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 233
Non-operating Magnetic Field Emissions, IATA Packaging Instructions 902 Laser safety statement The Center for Devices the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 234
with the instructions, it may correct the interference by one or more of the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. FCC part - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 235
request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the HP LaserJet 3150 product. This includes the toner cartridge, the supports for trays and bins, the power cord and the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 236
protection act (US) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 237
an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 238
point. In event of problems, you should contact your software settings. Contact you equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in the front of this user guide - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 239
to the same line. If this occurs, the problem should not be referred to the Telecom Faults Service. This device may be subject to ringing or bell Remote Retrieval setting on the product is enabled so you can retrieve faxes from remote locations. In very rare instances, this setting may interfere - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 240
of conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 3150 product Model Number: C4256A Product Options - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 241
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer printer uses charging rollers in the toner cartridge and in the print engine. This HP LaserJet printer . ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 242
toner cartridge. This is only available using printer driver properties when printing or making copies from the software. Paper use Depending on the type of program you use, you may be able to print 2 or 4 document pages on each printed page. This "N-up" printing practice and the printer's manual - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 243
is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specification Guide, HP part number 5040-9072. This printer is suited for the use of recycled paper according to DIN 19 309. EN Environmental product stewardship program - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 244
Safety Data Sheet for the toner cartridge can be obtained by contacting the HP LaserJet supplies website at http:// www.hp.com/go/msds. If you are in the U.S. and do not have access to the Internet, you can call U.S. HP FIRST (Fax Information Retrieval Support Technology) at 1 (800) 231-9300 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 245
Service and Support Information Warranty information Hewlett-Packard limited warranty statement HP LaserJet 3150 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP HP warrants to you that HP software will not fail to execute its programming instructions after - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 246
THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING TO THE SALE OF THIS PRODUCT TO YOU. 244 B Service and Support Information EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 247
customer's responsibility. See "Repackaging guidelines" below. For technical support assistance regarding the unit within the oneyear warranty period, see the front of this manual. Repackaging guidelines q Remove and retain the toner cartridge. q If possible, print a self-test page (see "Printing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 248
instructions: What is being sent?: Model number: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals Modem: Network: Other: 4. Additional comments: 246 B Service and Support Information EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 249
UNUSED PRODUCT FOR A FULL REFUND. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to Use one copy of the Software. "Use" means storing, loading, installing - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 250
agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. 248 B Service and Support Information EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 251
appropriate Customer Support Center in "HP Support" in the front of this manual. Worldwide Hewlett-Packard Sales and Service Offices Argentina Australia Hewlett-Packard Argentina Montañeses 2140 1428 Buenos Aires Phone: (54) (1) 787-7115 Fax: (54) (1) 787-7287 Austria Hewlett-Packard Australia - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 252
(49) (180) 531-6122 Hungary Hewlett-Packard Magyarország Kft. Erzsébet királyné útja 1/c. H-1146 Budapest Phone: (36) (1) 343-0550 Fax: (36) (1) 122-3692 Hardware Repair Center: Phone: (36) (1) 343-0312 Customer Information Center: Phone: (36) (1) 343-0310 250 B Service and Support Information EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 253
64) (9) 0800-651651 Norway Poland Hewlett-Packard Norge A/S Postboks 60 Skøyen Drammensveien 169 N-0212 Oslo Phone: (47) 2273-5600 Fax: (47) 2273-5610 Hewlett-Packard Polska Al. Jerozolimskic 181 02-222 Warszawa Phone: (48-22) 608-7700 Fax: (48-22) 608-76-00 EN HP sales and service offices 251 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 254
Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone: (90) (212) 224-5925 Fax: (90) (212) 224-5939 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone: (44) (134) 436-9222 Fax: (44) (134) 436-3344 252 B Service and Support Information EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 255
best setting when you install the HP LaserJet 3150 software. Therefore, you need to check this setting yourself. To check, and possibly change, the computer's parallel port setting, locate your brand of computer in the list below and follow the corresponding instructions. If your brand of computer - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 256
. Compaq www.compaq.com Pentium computers should already have the parallel port mode in ECP or bi-directional mode. Refer to your computer's documentation for instructions on checking the parallel port mode. If you have a 486, you may need an external ECP port card. Dell www.dell.com 1 While your PC - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 257
choose Bi-directional. (ECP mode will provide the best printing and scanning performance.) 5 Follow the legend directions to save and exit. HP Pavilion www.hp.com 1 At the HP Blue Screen, press F1 to enter Setup. 2 Choose Advanced on the Menu Bar. 3 Following the legend directions, choose I/O Device - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 258
Vectra www.hp.com 1 While your PC is booting, follow the directions on the screen: "Press F2 to Enter Setup," which will be displayed at the bottom of the Hewlett Packard System Hardware Test screen. 2 Use the arrow keys to select Parallel Port Mode. 3 Follow the legend directions on how to change - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 259
Packard Bell www.packardbell.com 1 While your computer is booting, follow the directions on the screen: "Press F2 to Enter Setup." (It may be F1 on - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 260
refer to your computer documentation for specific instructions on changing the parallel mode for your conflict involving software and hardware from other manufacturers.The HP LaserJet 3150 product to your computer. Then, connect the HP LaserJet 3150 product to one of the parallel ports and connect - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 261
as Fast Ethernet, that uses twisted pair cabling to attach nodes to the network. item. Automatic mode An HP LaserJet 3150 product feature that allows the fax machine either to answer be used to display the image. .bmp file A Microsoft Windows bitmap file that has the extension .bmp. A bitmap file - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 262
coaxial network cabling. A . When collate is selected, the HP LaserJet 3150 product prints an entire set before inserted. That program contains the object. crop To remove part of an image. The portion of the image that receiving and sending faxes to and from the computer. A single DCX document can - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 263
telephone line. Each phone number has a different ring pattern, and the fax machine can be configured to recognize the distinctive ring of the fax number. Document Assistant dialog box An HP LaserJet 3150 product software screen used when working with documents from a computer. When the document is - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 264
encoding of a printed page and the transmission of the electronic page over a telephone line. The JetSuite software can send items to electronic fax programs, which require a modem and fax software. fax functions Fax-related tasks you do from the control panel that only affect the current job, or - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 265
its Novell NetWare network operating system. In order for the HP LaserJet 3150 product to work on the network, you must have the TCP/IP or IPX/SPX network protocol running in addition to NetBEUI. JetSuite Pro Desktop software Software that allows you to manage documents and make them accessible to - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 266
on your computer that you can use with JetSuite. For example, you can use OCR software to translate a JetSuite item into text. Manual mode An HP LaserJet 3150 product feature that prevents the fax machine from answering calls. To receive a fax, the fax receiving process must be started either from - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 267
faxing Using the software to send paper faxes from the Document Assistant, send electronic faxes from the computer, and receive electronic faxes to the computer. A PC fax program came with the HP LaserJet 3150 ) and may be either manual or dial, depending on other non-telephone services carried over - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 268
used for both voice and fax calls. sticky note An Protocol over Internet Protocol). In order for the HP LaserJet 3150 product to work on the network, you must have network. TWAIN An industry-standard for scanners and software. Using a TWAINcompliant scanner with a TWAIN-compliant program, - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 269
tools such as Explorer and Print Manager. When the HP LaserJet 3150 product (or any printer) is shared using Windows sharing, network users need to install the printer drivers using the Add Printers utility in the Windows Printers folder. zoom in To make a page larger on the screen so you can - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 270
268 Glossary EN - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 271
105 alarms default 150 turning on or off 150 All Faxes menu setting 105 alternate long distance service, programming onetouch keys for 118 America online support service 1 annotating a document. See software Help annotations. See software Help Answer Mode menu setting 105 answer mode, changing 129 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 272
Help troubleshooting 178 combining documents 87 coming out in wrong order 209 commands, menu. See software Help communication error messages 173 Compaq computer parallel port mode 254 compliance, FCC 232 compressing incoming faxes 140 Compression menu setting 105 CompuServe online support service - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 273
Sets 64 cropping images. See software Help curled or wrinkled pages 209 custom sizes, tips for printing 60 customer support. See HP Customer Care; service and support customizing fax cover sheets 48 Manager toolbar 90 cut-off bottom of page 205 cycle, duty printer 227 scanner 227 D damaged shipment - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 274
190 dpi (dots per inch) resolution 22, 226 draft mode printing. See software Help drivers, printer obtaining 1, 221 See also software Help drivers, printer. See also software Help duplex problems 190 duty cycle printer 227 scanner 227 E ECM. See error correction mode E-Dial Setup menu setting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 275
EN fax icon on toolbar 88 fax log location 47 no room 171 printing 142 problems 185 setting when it prints 144 Fax Log menu setting 105 fax number symbols 24 fax numbers blocking and unblocking 130 programming speed-dial codes from the control panel 111 fax retrieval support service 2 Fax Settings - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 276
Assistant 43 using group-dial code 26 using JetSuite Pro software 44 See also sending faxes FCC regulations 232 features of product 11 features of the product 12 features that work together 228, 229 feeding problems, troubleshooting 209 file formats supported 44 working with other than .jsd 86 files - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 277
inserting pauses in fax numbers 106 installation adding components later. See software Help JetSuite Pro software. See software Help uninstalling 223 insuring equipment 245 intensity of image. See software Help internal modem. See modem 11 international calls, using Manual Dial for 28 international - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 278
92 long distance service programming one-touch key for 118 programming one-touch keys for alternate 118 lost documents 168, 169 LPT port, problem printing to 189 M Macintosh computers, viewing documents on. See software Help Manager toolbar 90 managing logs and reports 141 Manual Dial, using 28 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 279
, worldwide service 249 one-touch keypad overlay 221 one-touch keys description 110 programming 118 programming for alternate long distance service 118 programming from the control panel 113 programming from the software 115 report 146 troubleshooting 182 online software help 49 support services - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 280
one-touch, speed-dial, and group-dial report 146 options. See software Help portrait orientation 53 preprinted paper 57 quality, troubleshooting 201 resolution 226 self-test report 147 speed 227 timeout 172 transparencies 61 troubleshooting 187 while receiving faxes 50 problems. See troubleshooting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 281
properties JetSuite Fax. See software Help printer driver. See software Help protecting environment 239 small, fragile, and lightweight items when loading 17 Public Switched Telephone Networks 236 pulse dialing mode 125 punctuation, inserting in fax header 122 Q quality of images, troubleshooting - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 282
group 27 to multiple recipients 26 to one recipient 25 using group-dial code 26 using Manual Dial 28 when polled 32 with long pages 30 See also faxing service and support Express Exchange 245 HP Authorized Service Provider option 245 obtaining hardware service 245 offices 249 options 245 returning - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 283
108 options 24 using 23, 106, 108 system error 175 T technical support. See HP Customer Care; service and support Telecom Faults Service (New Zealand) 237 Telepermit (New Zealand) 237 telephone book. See JetSuite PC Fax Phone Book Telephone Consumer Protection Act 234 telephone extension setting 139 - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 284
187 recalibrating scanner 215 resetting the printer 166 scanning problems 196, 200 TrueType fonts. See software Help turning off error correction 134 fax forwarding 38 memory receive 41 pager notification of faxes 42 TWAIN scanning from compliant devices 92 troubleshooting 193, 196 U unblocking and - HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 285
- HP 3150 | HP LaserJet 3150 Product - (English) User Guide Book - Page 286
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