HP 5740 HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide
HP 5740 - Deskjet Color Inkjet Printer Manual
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- HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 1
HP Deskjet 5700 Series User's Guide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 2
are used in this user's guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer. Cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution Do not touch the print cartridge ink nozzles or copper - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 3
HP Deskjet 5700 series printer 3 2 Special features...4 3 Getting started...5 Printer features ...5 Buttons and lights 7 Paper trays ...10 Print cartridges ...13 Ink-backup mode 15 Automatic Paper-Type Sensor 15 4 Connecting to the printer 16 USB ...16 Networking ...16 5 Printing - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 4
Removing ink from your skin and clothing 66 Manually cleaning print cartridges 67 Maintaining print cartridges 68 Using the HP Inkjet Toolbox 70 10 Troubleshooting 72 Printer is not printing 72 Paper jams and other paper problems 74 Photos are not printing correctly 77 Print quality - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 5
1 HP Deskjet 5700 series printer To find an answer to a question, select one of the following topics: ● Special features ● Getting started ● Connecting to the printer ● Printing photos ● Printing other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Supplies ● - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 6
purchased an HP Deskjet printer that is equipped with several exciting features: ● Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. ● Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 7
● Printer features ● Buttons and lights ● Paper trays ● Print cartridges ● Ink-backup mode ● Automatic Paper-Type Sensor Printer features The HP printer has several features to make printing easier and more efficient. 1 Buttons and lights 2 Print Cartridge Status lights 3 Paper trays User's Guide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 8
Chapter 3 1 Automatic Paper-Type Sensor 2 Print cartridges 3 Ink-backup mode 1 USB port 6 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 9
a job. The printer lights give you visual cues about the status of the printer. The printer buttons are located on the control panel on the front of the printer. 1 Control panel 2 Power button and light 3 Print Cancel button 4 Print Cartridge Status lights 5 Resume button and light User's Guide 7 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 10
Print Cancel button Pressing the Print Cancel button cancels the current print job. Resume button and light The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. 8 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 11
when the tri-color print cartridge is low on ink. - The light flashes when the tri-color print cartridge needs to be serviced. 2 The right status light represents the black or the photo print cartridge. One of these print cartridges is installed in the right side of the print cartridge cradle. - The - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 12
paper trays Follow these steps to unfold the paper trays: 1 Lower the In tray. 2 Lower the Out tray. 3 Pull out the Out tray extension. 10 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 13
tray to load paper or other media. Lower the Out tray before printing. To prevent paper from falling out of the Out tray, pull out the Out-tray extension. If you are printing in the FastDraft mode, unfold the Out-tray extension stop. 1 Out-tray extension 2 Out-tray extension stop User's Guide 11 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 14
push it into the Out-tray extension. 3 Push the Out-tray extension into the Out tray. 4 Raise the Out tray. 5 Raise the In tray. 12 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 15
printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge For information about printing with the print cartridges, see Using print cartridges. For information about buying new print cartridges, see Replacing print cartridges. Using print cartridges The print cartridges - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 16
printer. ● HP Inkjet Toolbox: Open the HP Inkjet Toolbox and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in ink-backup mode. For information about installing a replacement print cartridge, see the print cartridge installation page. 14 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 17
. Colors print as grayscale. Note HP does not recommend using the photo print cartridge for ink-backup mode. Exiting ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 18
print server The printer can be connected to a network by using an HP Jetdirect print server. For instructions about using an HP Jetdirect print server, see the documentation that came with the print server. Note HP Jetdirect print servers are not available in all countries/regions. 16 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 19
the highest printing resolution with Maximum dpi. ● Use the color settings to change how colors are printed. ● Prevent photo paper from curling by following the photo paper storage and handling guidelines. ● Use HP Everyday Photo Paper to save money and ink when printing photos. User's Guide 17 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 20
● ● ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. Open the file in a software program and assign the photo size. Ensure that the - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 21
the Digital Photography panel, and then set the HP digital photography options as appropriate. 6 Select any other print settings that you want, and then click Print. If you printed on photo paper that has a tear-off tab, remove the tab to make the document completely borderless. User's Guide 19 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 22
results, use a photo print cartridge in combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper. Do not exceed the In tray capacity: 30 sheets of photo paper. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 23
the following settings: - Paper Type: The appropriate photo paper type - Print Quality: Best or Maximum dpi Select the Digital Photography panel, and then set the HP digital photography options as appropriate. Select any other print settings that you want, and then click Print. User's Guide 21 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 24
Sharpness: Adjust the image sharpness to your preference. Click Automatic to allow the printer software to sharpen the image automatically. 2 Set All Settings Menu: Select from the Factory Presets: Set all the digital photography options to predefined print options. 22 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 25
the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if it is not included with your printer. ● Installing the photo print cartridge - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 26
Print dialog box. 2 Select the Color panel. 3 Verify that ColorSmart/sRGB is selected in the Image drop-down list. 4 Adjust the Saturation, Brightness, and Color tone to affect how overall colors are printed. 5 Select any other print settings that you want, and then click Print. 24 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 27
selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 28
print quality. If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper by putting it in the storage bag, and then gently bending it the opposite direction of the curl until the paper lies flat. Photo paper should be flat before it is printed on. 26 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 29
Save time Set the order in which your document pages print. Save money ● Print a two-sided document. ● Print multiple pages on a single sheet of paper. Enhance the quality of printouts ● Select the right paper type. ● Select the right print quality. ● Resize the document as needed. User's Guide 27 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 30
first. - Back to front: Print the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs. 4 Select any other print settings that you want, and then click Print. 28 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 31
printer automatically prints the odd-numbered pages first. 8 After the odd-numbered pages have printed, reload the paper, with the printed side facing up, according to the binding type and orientation selected: - Book binding: Reload the paper as shown in the following illustrations. User's Guide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 32
Chapter 6 1 Book binding with portrait orientation 2 Book binding with landscape orientation - Tablet binding: Reload the paper as shown in the following illustrations. 1 Tablet binding with landscape orientation 30 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 33
2 Tablet binding with landscape orientation User's Guide 31 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 34
pages on a single sheet of paper Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages on a single sheet of paper - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 35
these steps to select a print quality from the printer software: 1 Open the Print dialog box. 2 Select the Paper Type/Quality panel. 3 Select one of the following settings from the Print Quality drop-down list: - Use printer default: Print in the Normal mode. - FastDraft: Print at the fastest - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 36
Chapter 6 Resizing a document Use this printer software feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to - Type a number from 101 to 400 to enlarge a document image. 3 Click OK, and then print the document. 34 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 37
paper type When printing a higher-quality document, HP recommends that you select Print dialog box. 2 Select the Paper Type/Quality panel. 3 In the Paper Type drop-down list, click the specific paper type. 4 Select any other print settings that you want, and then click Print. User's Guide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 38
Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Iron-on transfers Printing tips: Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software. 36 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 39
way to the left. 3 Place plain paper in the In tray, pushing the paper into the printer until it stops. 4 Slide the paper guide firmly against the edge of the paper stack. 5 Lower the Out tray. Printing 1 2 3 4 5 If necessary, open the Page Setup dialog box and set the paper size, scaling, and - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 40
the Print dialog box. Select the Paper Type/Quality panel. In the Paper Type drop-down list, click Automatic or Plain Paper. In the Print Quality drop-down list, select the appropriate print quality. Select any other print settings that you want, and then click Print. 38 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 41
the In tray capacity: 100 sheets of paper. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place plain paper in the In tray, pushing the paper into the printer until it stops. 4 Slide the paper guide firmly against the edge of the paper stack. 1 Letter - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 42
Print dialog box. Select the Paper Type/Quality panel. In the Paper Type drop-down list, click Automatic or Plain Paper. Select the following print settings as appropriate. - Print quality - Two-sided printing Select any other print settings that you want, and then click Print. 40 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 43
face down and the flap should be on the left. 4 Push the envelopes into the printer until they stop. 5 Slide the paper guide firmly against the edge of the envelope stack. 6 Lower the Out tray. Printing 1 2 3 4 5 If necessary, open the Page Setup dialog box and set the paper size, scaling, and - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 44
brochures with borders Guidelines ● ● ● ● For great results, use HP Brochure and Flyer Paper. Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. Open the file in a software program and assign the brochure size. Ensure that the size - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 45
. 2 Open the Print dialog box. 3 Select the Paper Type/Quality panel, and then specify the following settings: - Paper Type: The appropriate brochure paper type - Print Quality: Normal, Best, or Maximum dpi 4 Select any other print settings that you want, and then click Print. User's Guide 43 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 46
Open the Print dialog box. Select the Paper Type/Quality panel, and then specify the following settings: - Paper Type: The appropriate card type - Print Quality: Normal, Best, or Maximum dpi Select any other print settings that you want, and then click Print. 44 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 47
in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 4 Push the cards into the printer until they stop. 5 Slide the paper guide firmly against the edge of the cards. 6 Lower the Out tray. User's Guide 45 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 48
, Best, or Maximum dpi 5 If you want to use them, set the HP digital photography options. 6 Select any other print settings that you want, and then click Print. Note If an out-of-paper message appears, verify that the cards are positioned correctly in the paper tray. 46 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 49
● Guidelines ● Preparing to print ● Printing Guidelines ● For great results, use HP Premium Inkjet Transparency Film. ● Do not exceed the In tray capacity: 30 transparencies. Preparing to print 1 Raise the Out tray, and then remove all paper from the In tray. 2 Slide the paper guide all the way to - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 50
: A4 or US Letter - Orientation: The appropriate orientation Click OK. Open the Print dialog box. Select the Paper Type/Quality panel. In the Paper Type drop-down list, click Automatic or Plain Paper. Select any other print settings that you want, and then click Print. 48 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 51
Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. Do not exceed the In tray capacity: 30 cards. Preparing to print 1 Raise the Out tray, and then remove all paper from the In tray. 2 Slide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 52
. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place plain paper in the In tray, pushing the paper into the printer until it stops. 4 Slide the paper guide firmly against the edge of the paper stack. 5 Lower the Out tray. 50 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 53
For most languages, leave the Right to Left check box cleared. 7 Select any other print settings that you want, and then click Print. 8 When prompted, reload the printed pages in the In tray, as shown in the following illustration. 9 Click Continue to finish printing the booklet. User's Guide 51 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 54
. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place plain paper in the In tray, pushing the paper into the printer until it stops. 4 Slide the paper guide firmly against the edge of the paper stack. 5 Lower the Out tray. 52 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 55
Page Setup dialog box and set the paper size, scaling, and orientation options. Open the Print dialog box. Select the Paper Type/Quality panel. In the Paper Type drop-down list, Tiling - Tiling Size: 2, 3, or 4 Select any other print settings that you want, and then click Print. User's Guide 53 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 56
paper guide all the way to the left. 3 Place the iron-on transfer paper in the In tray, with the side to be printed on facing down. 4 Push the paper into the printer until it stops. 5 Slide the paper guide firmly against the edge of the paper stack. 6 Lower the Out tray. 54 HP Deskjet 5700 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 57
: A4 or US Letter - Mirror Image: Select this setting Note Some iron-on transfer paper types do not require you to print a mirror image. 2 Click OK. 3 Open the Print dialog box. 4 Select the Paper Type/Quality panel. 5 In the Paper Type drop-down list, click Automatic or Plain Paper. 6 Select - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 58
● Viewing and changing the status of a print job ● Printing from the computer desktop Print settings The printer is controlled by software installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To specify the document - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 59
. Managing the printer Managing the printer includes the following tasks: ● Choosing the printer ● Setting the printer as your default printer ● Checking the status of the printer Choosing the printer Follow these steps to choose the printer: 1 Select Chooser from the Apple menu. User's Guide 57 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 60
default printer: - Click the menu bar printer icon at the top of the screen, and then select the printer name. - Click the control strip printer icon, and then select the printer name. - Click the desktop printer icon, and then click Set Default Printer on the Printing menu. 58 HP Deskjet 5700 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 61
dialog box to view the status of the document as it prints. Opening the Print Status dialog box Double-click the HP printer icon on the desktop to open the Print Status dialog box. Using the Print Status dialog box The following options are available on the Print Status dialog box: User's Guide 59 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 62
: ● Drag the icons of the documents that you want to print to the printer icon on the desktop. ● Select the icons of the documents that you want to print, click File, and then click Print. Select the options that you want from the Print dialog box, and then click Print. 60 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 63
the printer body ● Removing ink from your skin and clothing ● Manually cleaning print cartridges ● Maintaining print cartridges ● Using the HP Inkjet Toolbox Installing print cartridges ● Print cartridge combinations ● Selection numbers ● Ink-backup mode ● Installation instructions Print cartridge - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 64
the reference guide that came with the printer. ● HP Inkjet Toolbox: Open the HP Inkjet Toolbox and then select the Supplies panel. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see the ink-backup mode section. Installation instructions Follow - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 65
The printer automatically prints a calibration page. For information about storing print cartridges, see Storing print cartridges. For information about recycling empty print cartridges, see Print cartridge recovery. Warning Keep both new and used print cartridges out of the reach of children. User - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 66
. To calibrate color, follow these steps: 1 Load Letter or A4 plain, white paper in the In tray. 2 Verify that a photo print cartridge is installed in the printer. 3 Open the HP Inkjet Toolbox. 4 Select the Calibrate Color panel. 5 Follow the onscreen instructions. 64 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 67
both a black and a tri-color print cartridge are installed in the printer. 3 Open the HP Inkjet Toolbox. 4 Select the Calibrate Print Quality panel. 5 Click Calibrate, and then follow the onscreen instructions. Automatically cleaning the print cartridges If your printed pages are missing lines or - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 68
lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth. Removing ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 69
Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. To manually clean print cartridges, see the following topics: ● Gathering cleaning supplies ● Preparing to clean ● Cleaning instructions - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 70
cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. For information about storing print cartridges if they are removed from the printer, see Storing print cartridges. 68 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 71
. Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge. Slide the print cartridge out of the protector. Caution Do not drop the print cartridge. Dropping the print cartridge can damage it. User's Guide 69 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 72
Chapter 9 Using the HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to perform the following tasks: ● Print a test page. ● Clean the print cartridges. ● View estimated ink levels in the print cartridges. ● Align the print cartridges. ● Calibrate color. ● Calibrate print quality. ● Configure - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 73
the HP Inkjet Toolbox options: ● WOW!: Print a sample page to view the output quality of the printer. ● Test: Print a test page or a diagnostic page. ● Clean: Clean the print cartridges. ● Ink Level: View estimated ink levels. ● Calibrate: Align the print cartridges. ● Calibrate Color: Adjust color - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 74
Verify the following Verify the following conditions if the printer is not printing: ● The printer is connected to the power source. ● The cable connections are secure. ● The printer is turned on. ● The print cartridges are correctly installed. ● The paper or other media is correctly loaded in the - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 75
other USB devices that are attached to the hub. If the printer still does not print 1 Select the topic below that best describes the problem: - Paper jam - Out-of-paper message - Printer ejects paper 2 If the printer still does not print, shut down and then restart your computer. User's Guide 73 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 76
door. Press the handle to the right, and then pull out the door. 4 Remove any paper that is inside the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 5 Replace the rear access door. 74 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 77
guide for paper weight specifications. Printer prints on multiple sheets at once If the printer prints on several sheets at once, check the following: Paper weight The printer might print guide that came with the printer. Paper might be loaded improperly The printer might print printing. Printer does - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 78
are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, verify that a tri-color print cartridge and a black or photo print cartridge are installed. Out-of-paper message If an out-of-paper message appears, follow these guidelines. 76 HP Deskjet 5700 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 79
, follow these steps: 1 Align the print cartridges. 2 Reprint the photo. 3 If colors are still tinted or incorrect, calibrate the color. Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration. 4 Reprint the photo. 5 If colors continue to appear tinted or - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 80
horizontal lines appear on photos, follow this procedure: 1 Clean the print cartridges. 2 Reprint the photo. 3 If horizontal lines still occur, perform a print quality calibration. A black and a tri-color print cartridge must be installed for print quality calibration. 4 Reprint the photo. Part of - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 81
Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions: ● Install a photo print cartridge and a tri-color print cartridge in the printer. ● Rotate the image 180°. User's Guide 79 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 82
be cleaned. Print is faded ● Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer. ● Verify that a black print cartridge is installed. If - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 83
the printer out of direct sunlight. ● You might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Too much or too little ink appears - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 84
the paper guide fits firmly against the edge of the envelope. 3 Reprint the envelope. Document does not reflect the new print settings The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program. 82 HP Deskjet 5700 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 85
the printer. Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. User's Guide - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 86
photos: 1 Clean the print cartridges. 2 Reprint the photo. 3 If the lines still occur, perform a print quality calibration. Both a black and a tri-color print cartridge must be installed for print quality calibration. 4 Reprint the photo. Image is printed at an angle Verify that no problem exists - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 87
Ink Density slider toward Light. Note The colors in the image might become lighter. 4 Click Print. If the problem persists, try the following steps: 1 Remove the photo paper, and then load plain paper in the In tray. 2 Press and hold down the Print Cancel button until the printer starts printing - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 88
try the following solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. print cartridges. ● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. 86 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 89
below the tear-off tab, remove the tab. If the border appears above the tear-off tab: ● Align the print cartridges. ● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. User's Guide 87 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 90
cartridge message The Print Cartridge Status light comes on when a print cartridge is low on ink. The light flashes when a print cartridge is improperly installed or malfunctioning. For instructions about correcting the problem, see Print Cartridge Status light is on or flashing. 88 HP Deskjet - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 91
The printer lights indicate the printer status. 1 Power light 2 Print Cartridge Status lights 3 Resume light Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data. User's Guide 89 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 92
see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. ● If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, and then turn on the printer. 90 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 93
removed, and then remove the other print cartridge. Go to step 3. - If the light is off: A problem exists with the print cartridge that you removed. Go to step 3. 3 Manually clean the print cartridge. 4 After cleaning the print cartridge, reinsert it into the printer. If the light continues to flash - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 94
The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, visit HP's Web site at www.hp.com - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 95
HP Web site at www.hp.com/support for an updated list. HP Bright White Inkjet Paper HPB250 Letter, 250 sheets HPB1124 Letter, 500 sheets C5977B A4, 250 sheets C1825A A4, 500 sheets (Europe/Asia) HP (U.S.) Q5493A Letter, 100 sheets (U.S.) C6831AC Letter, 20 sheets (Canada) User's Guide 93 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 96
A4, 50 sheets (Europe) C6765A A4, 20 sheets (Asia Pacific) C7898A A4, 20 sheets (Japan) HP Premium Photo Paper, Glossy Q5477A 4x6 in, 60 sheets (U.S.) Q5477A 5x7 in, 20 sheets (U.S.) Q5479A 10x15 cm (U.S.) Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) 94 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 97
A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy ( (Europe) HP Premium Photo Paper, Matte (with tear sheets (Europe) HP Premium High Gloss A4, 10 sheets (Japan) HP Everyday Photo Paper, Semi-gloss sheets (Asia Pacific) HP Everyday Photo Paper, Semi (Asia Pacific) HP Advanced Photo Paper, - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 98
(Asia Pacific) C7917A A4, 12 sheets (Japan) HP Iron-On Transfers for Dark Fabric C1974A 6 sheets HP Matte Photo and Project Paper Q5499A Letter, 50 sets HP Glossy CD/DVD Labels Q5501A 25 sets HP Matte CD/DVD Labels Q5500A 25 sets USB cables C6518A HP USB A-B 2-meter cable 96 HP Deskjet 5700 Series - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 99
that came with your printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with your printer ● Print speeds and resolutions ● Power requirements ● Computer operating system requirements User's Guide 97 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 100
information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 101
plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner. User's Guide 99 - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 102
88 problem with print cartridges 88 estimated ink level 65 G greeting card printing 44 H Hewlett-Packard Company notices 2 HP Inkjet Toolbox 70 I In tray 11 index card printing 49 ink smears 85 ink, removing ink from skin and clothing 66 ink-backup mode 15 installing print cartridges - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 103
wrong place 82 photo printing problems 77 poor print quality 80 Power light is flashing 89 print cartridge message 88 Print Cartridge Status light is flashing 90 print is faded 80 printer does not feed paper 75 printer ejects paper 76 printer is not printing 72 Resume light is flashing - HP 5740 | HP Deskjet 5700 Printer series - (Macintosh OS 9) User's Guide - Page 104
102 HP Deskjet 5700 Series
HP Deskjet 5700 Series
User's Guide