HP 635 Worldwide Waranty and Technical Support - HP - 90day - North America - Page 16

See the HP Web site at http://www.hp.com/support for updated information on service, support, and your product. Response Times Warranty delivery is based on the country or region where service is being requested, not where the unit was purchased. Response times are based on local standard business days and working hours. Unless otherwise stated, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Response times (including Next Business Day Warranty Service, if available) are based on commercially reasonable effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside the customary service zone, response time may be longer or there may be an additional charge. Contact HP or your HP authorized service provider for response time availability in your area. 14 English PSG-Mobile Warranty Doc Team Saved date: 7/28/2008 2:10:00 PM File name: 496816-001.doc