HP Color LaserJet Professional CP5220 Service Manual - Page 238
Close Front Door, Press [ok]
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Control-panel message Front door open Status alert Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then press [OK] Load paper Load tray # Load tray 1 plain Cleaning Mode [OK] to start Load tray 1 Lower right door open Description Recommended action CLOSE FRONT DOOR message 1. appears although the door is closed. Reconnect the connector (J708) of the 24V interlock switch and the connector (J121X) on the DC controller PCA. 2. Check the sensor flag of the front door. If it is damaged, replace the front door sensor unit. Close the door. A genuine HP supply was installed. This message will appear briefly after the supply is installed and then be replaced by the message Ready. No action necessary. More than one print cartridge is installed in the incorrect slot. Be sure that each print cartridge is in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, yellow. The cartridge is either not Install the print cartridge. installed or not correctly installed in the product. You are using an incorrect printer Select the correct printer driver. driver. The product has detected a jam. Clear the jam from the location indicated. The job should continue to print. If it does not, try reprinting the job. The product has detected a jam. Clear the jam from the location indicated, and then press the OK button. All trays are empty. Load print media. A tray is configured for the media Load the correct media into the type and size that the print job is tray, or press the OK button to requesting, but that tray is empty. use media in a different tray. The product is ready to process the cleaning operation. Load Tray 1 with plain paper in the size indicated, and then press the OK button. No trays are configured for the Load the correct media into media type and size that the print Tray 1, or press the OK button to job is requesting. use media in a different tray. The door on the right side of the Close the door. paper feeder is open. 226 Chapter 3 Solve problems ENWW