HP Color LaserJet Professional CP5220 Service Manual - Page 240

Close Right Door, Size Mismatch

Page 240 highlights

Control-panel message Replace supplies Status alert Right door open Unexpected size in tray # Load press [OK] Used Cartridge in use Used installed To accept press [OK] Used cartridges installed To accept press [OK] Used supplies in use Used supply installed To accept press [OK] Description Recommended action More than one supply item is low. Check the supply-level gauges on the control panel, or, if possible, print a supplies status page to determine which cartridges are low. CLOSE RIGHT DOOR message 1. appears although the door is closed. Reconnect the connector (J708) of the 24V interlock switch and the connector (J121X) on the DC controller PCA. 2. Check the sensor flag of the right door. If it is damaged, replace the right door sensor unit. Close the door. SIZE MISMATCH message 1. Run the switch test in the appears although the media is sensor monitor mode to loaded on the configured pickup verify that the source with correct size. corresponding media width switch and media end width switch are functioning correctly. 2. Reconnect the corresponding connector of the switch: ◦ Printer cassette: Intermediate connector (J742) and the connector (J151) on the DC controller PCA. ◦ PF cassette: Connector (J2007) on the PF controller PCA. A used print cartridge was detected and accepted. No action necessary. The product has detected a used Press the OK button to continue. print cartridge that was installed. The product has detected Press the OK button to continue. multiple used print cartridges that were installed. Used print cartridges are installed. No action necessary. A used print cartridge is installed. Press the OK button to continue. 228 Chapter 3 Solve problems ENWW

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Control-panel message
Status alert
Description
Recommended action
Replace supplies
More than one supply item is low.
Check the supply-level gauges
on the control panel, or, if
possible, print a supplies status
page to determine which
cartridges are low.
Right door open
CLOSE RIGHT DOOR
message
appears although the door is
closed.
1.
Reconnect the connector
(J708) of the 24V interlock
switch and the connector
(J121X) on the DC
controller PCA.
2.
Check the sensor flag of the
right door. If it is damaged,
replace the right door
sensor unit.
Close the door.
Unexpected size in tray #
Load <size> press [OK]
SIZE MISMATCH
message
appears although the media is
loaded on the configured pickup
source with correct size.
1.
Run the switch test in the
sensor monitor mode to
verify that the
corresponding media width
switch and media end width
switch are functioning
correctly.
2.
Reconnect the
corresponding connector of
the switch:
Printer cassette:
Intermediate
connector (J742) and
the connector (J151)
on the DC controller
PCA.
PF cassette:
Connector (J2007) on
the PF controller PCA.
Used <color> Cartridge in use
A used print cartridge was
detected and accepted.
No action necessary.
Used <color> installed
To accept press [OK]
The product has detected a used
print cartridge that was installed.
Press the
OK
button to continue.
Used cartridges installed
To accept press [OK]
The product has detected
multiple used print cartridges that
were installed.
Press the
OK
button to continue.
Used supplies in use
Used print cartridges are
installed.
No action necessary.
Used supply installed
To accept press [OK]
A used print cartridge is installed.
Press the
OK
button to continue.
228
Chapter 3
Solve problems
ENWW