HP Dc5700 Quick Setup and Getting Started Guide - Enhanced for Accessibility - Page 26

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes - 5 beeps red light

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Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Check each option card by removing the cards one at time (if multiple cards), then power on the system to see if fault goes away. 2. Once bad card is identified, remove and replace bad option card. 3. Replace the system board. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Look for the LED between the DIMM sockets. If the LED is illuminated, the system still has power. Power off the computer and remove the power cord before proceeding. NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes. Recommended actions in the following table are listed in the order in which they should be performed. Not all diagnostic lights and audible codes are available on all models. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Computer on. None 18 Quick Setup & Getting Started ENWW

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Table 2
Solving Hardware Installation Problems (continued)
Power LED flashes Red ten times, once every second, followed by a two second pause, and the
computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause
Solution
Bad option card.
1.
Check each option card by removing the
cards one at time (if multiple cards), then
power on the system to see if fault goes away.
2.
Once bad card is identified, remove and
replace bad option card.
3.
Replace the system board.
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes
This section covers the front panel LED codes as well as the audible codes
that may occur before or during POST that do not necessarily have an error
code or text message associated with them.
WARNING!
When the computer is plugged into an AC power
source, voltage is always applied to the system board. To reduce
the risk of personal injury from electrical shock and/or hot surfaces,
be sure to disconnect the power cord from the wall outlet and allow
the internal system components to cool before touching.
Look for the LED between the DIMM sockets. If the LED is
illuminated, the system still has power. Power off the computer and
remove the power cord before proceeding.
NOTE:
If you see flashing LEDs on a PS/2 keyboard, look for
flashing LEDs on the front panel of the computer and refer to the
following table to determine the front panel LED codes.
Recommended actions in the following table are listed in the order
in which they should be performed.
Not all diagnostic lights and audible codes are available on all
models.
Table 3
Diagnostic Front Panel LEDs and Audible Codes
Activity
Beeps
Possible Cause
Recommended Action
Green Power LED On.
None
Computer on.
None
18
Quick Setup & Getting Started
ENWW