HP Dc5700 Quick Setup and Getting Started Guide - Enhanced for Accessibility - Page 28

Table 3, CAUTION - video card

Page 28 highlights

Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 5 five times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video memory error. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Red Power LED flashes 6 six times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video graphics error. For systems with a graphics card: 1. Reseat the graphics card. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Red Power LED flashes 7 seven times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System board failure Replace the system board. (ROM detected failure prior to video). Red Power LED flashes 8 eight times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Invalid ROM based on bad checksum. 1. Reflash the system ROM with the latest BIOS image. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on the Documentation and Diagnostics CD for more information. 2. Replace the system board. 20 Quick Setup & Getting Started ENWW

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Table 3
Diagnostic Front Panel LEDs and Audible Codes (continued)
Activity
Beeps
Possible Cause
Recommended Action
Red Power LED flashes
five times, once every
second, followed by a
two second pause.
Beeps stop after fifth
iteration but LEDs
5
Pre-video memory
error.
CAUTION:
To avoid
damage to the DIMMs or the
system board, you must
unplug the computer power
cord before attempting to
continue until problem is
solved.
reseat, install, or remove a
DIMM module.
1.
Reseat DIMMs.
2.
Replace DIMMs one at a time to
isolate the faulty module.
3.
Replace third-party memory with
HP memory.
4.
Replace the system board.
Red Power LED flashes
6
Pre-video graphics
For systems with a graphics card:
six times, once every
second, followed by a
error.
1.
Reseat the graphics card.
two second pause.
Beeps stop after fifth
2.
Replace the graphics card.
iteration but LEDs
continue until problem is
3.
Replace the system board.
solved.
For systems with integrated graphics,
replace the system board.
Red Power LED flashes
seven times, once every
7
System board failure
(ROM detected
Replace the system board.
second, followed by a
failure prior to video).
two second pause.
Beeps stop after fifth
iteration but LEDs
continue until problem is
solved.
Red Power LED flashes
8
Invalid ROM based
1.
Reflash the system ROM with the
eight times, once every
on bad checksum.
latest BIOS image. See the “Boot
second, followed by a
Block Emergency Recovery Mode”
two second pause.
section of the
Desktop
Beeps stop after fifth
Management Guide
on the
iteration but LEDs
Documentation and Diagnostics
continue until problem is
CD
for more information.
solved.
2.
Replace the system board.
20
Quick Setup & Getting Started
ENWW