HP Deskjet 935c (English) Macintosh Connect * Users Guide - C6427-90071 - Page 47

What is the problem?, Possible cause, to check the HP web site - printer driver

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4 Getting Help When Things Go Wrong Why won't it print? continued What is the problem? The printer is really slow. Possible cause Your computer may have less than the minimum system requirements. Too many software programs may be running at the same time. You may be using outdated printer software. You may be printing a complex document containing graphics or photographs. To solve the problem... 1 Check the amount of RAM and processor speed in your computer. See "System Requirements" on page 57. 2 Free up some space on your hard drive. Having less than 100MB of free space on your computer's hard drive can mean longer processing times. Close all unnessary software programs. Check the printer driver you are using. Be sure to check the HP web site at http:// www.hp.com/support/home_products for the most recent software updates. Be patient. Large, complex documents containing graphics or photographs print slower than text-only documents. 40

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40
Getting Help When Things Go Wrong
4
The printer is really slow.
Your computer may have less
than the minimum system
requirements.
1
Check the amount of RAM and processor
speed in your computer. See “System
Requirements” on page
57.
2
Free up some space on your hard drive.
Having less than 100MB of free space on
your computer’s hard drive can mean
longer processing times.
Too many software programs
may be running at the same
time.
Close all unnessary software programs.
You may be using outdated
printer software.
Check the printer driver you are using. Be sure
to check the HP web site at
http://
www.hp.com/support/home_products
for
the most recent software updates.
You may be printing a
complex document
containing graphics or
photographs.
Be patient. Large, complex documents
containing graphics or photographs print
slower than text-only documents.
Why won’t it print?
continued
What is the problem?
Possible cause
To solve the problem…