HP Deskjet 935c (English) Macintosh Connect * Users Guide - C6427-90071 - Page 50

Paper Type/Quality, Normal, Paper Type, Quality, Draft, HP DeskJet 900 Series Print, Ink Controls - clean

Page 50 highlights

4 Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Print quality is poor. Possible cause You may not be using the most appropriate media for the desired output. You may be printing on the wrong side of the media. You may not have selected the correct paper type in the printer software. You may be printing in Draft mode. If you have smearing, you may be using too much ink. You may be running out of ink. You may need to clean the print cartridges. To solve the problem... • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a certain output (photographs, for example), rather than using plain paper. Make sure that the media is loaded print side down. Make sure that you have selected the correct paper type on the Paper Type/Quality dialog box. See "Paper Type/Quality" on page 9. If printing appears faded or dull, click Normal or Best instead of Draft on the Paper Type/ Quality dialog box. See "Paper Type/Quality" on page 9. 1 Click Normal or Draft instead of Best on the Paper Type/Quality dialog box. See "Paper Type/Quality" on page 9. 2 Reduce the amount of ink. From the HP DeskJet 900 Series Print dialog box, select the Ink Controls panel. Use the sliders to adjust ink volume. 3 Increase the dry time. From the HP DeskJet 900 Series Print dialog box, select the Ink Controls panel. Use the sliders to adjust dry time. 1 Check the print cartridges status. See "Print Cartridge Status" on page 27. 2 If you are running out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 29. See "Cleaning Print Cartridges" on page 32. 43

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Getting Help When Things Go Wrong
4
43
Print quality is poor.
You may not be using the
most appropriate media for
the desired output.
• Make sure that you are using media
intended for HP DeskJet printers.
• Print quality is dramatically improved if you
print on paper specifically designed for a
certain output (photographs, for example),
rather than using plain paper.
You may be printing on the
wrong side of the media.
Make sure that the media is loaded print side
down.
You may not have selected
the correct paper type in the
printer software.
Make sure that you have selected the correct
paper type on the
Paper Type/Quality
dialog box. See “Paper Type/Quality” on
page 9.
You may be printing in Draft
mode.
If printing appears faded or dull, click
Normal
or
Best
instead of Draft on the
Paper Type/
Quality
dialog box. See “Paper Type/Quality”
on page 9.
If you have smearing, you
may be using too much ink.
1
Click
Normal
or
Draft
instead of Best on
the
Paper Type/Quality
dialog box. See
“Paper Type/Quality” on page 9.
2
Reduce the amount of ink. From the
HP DeskJet 900 Series Print
dialog box,
select the
Ink Controls
panel. Use the
sliders to adjust ink volume.
3
Increase the dry time. From the
HP DeskJet
900 Series Print
dialog box, select the
Ink Controls
panel. Use the sliders to
adjust dry time.
You may be running out of
ink.
1
Check the print cartridges status. See “Print
Cartridge Status” on page
27.
2
If you are running out of ink, replace the
print cartridge. See “Replacing Print
Cartridges” on page
29.
You may need to clean the
print cartridges.
See “Cleaning Print Cartridges” on page
32.
Is there a problem with your printout?
continued
What is the problem?
Possible cause
To solve the problem…