HP ENVY dv4-5200 User Guide - Windows 8

HP ENVY dv4-5200 Manual

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  • HP ENVY dv4-5200 | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY dv4-5200 | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692947-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17
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    4 Enjoying entertainment features ...20 Using the webcam ...21 Using audio ...22 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Using Beats Audio ...22 Accessing Beats Audio Control Panel 22 Enabling and disabling Beats Audio 22 Checking the sound ...23 Using
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    user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 ...51 Handling drives ...51 Replacing a hard drive ...51 Using HP 3D DriveGuard 53 Using Disk Defragmenter 54 Using Disk Cleanup ...54
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    BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and recovery ...69 Using Windows Refresh for quick and easy recovery 70 Remove everything and reinstall Windows 70 Recovering
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    12 Specifications ...73 Input power ...73 Operating environment ...74 13 Electrostatic Discharge ...75 Index ...76 ix
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    x
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    setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the
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    use this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ country/us/en
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    screen, right-click using the mouse to display the apps, and select the All apps icon. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity
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    select models only) on page 36. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 53. Connects an optional USB device. NOTE: For details about different
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    Component (9) AC adapter light (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Attaches an optional security cable to the computer. NOTE:
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    Left side Component (1) Vent (2) External monitor port (3) HDMI port (4) USB 3.0 ports (2) (5) Audio-in (microphone) jack (6) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components
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    Component Description (1) Internal microphones (2) Record sound. (2) HP TrueVision HD Webcam Records video, captures still photographs, and applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select
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    TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions like the right
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    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key
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    bay Battery release latch (3) Integrated subwoofer (4) Vents (5) Description Holds the battery. Releases the battery from the battery bay and opens the service door. Provides superior bass sound. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool
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    then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. The service door provides access to the hard drive bay and memory module compartment. Bottom 13
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides select models only) Have this information available when you contact support. The service label is located inside the battery bay. ● Regulatory
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    the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless a network, manage wireless networks, and diagnose and repair network problems. Connecting to a wireless network 15
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    more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE the Start screen, type h, and then select Help and Support. Connecting to a wireless network 17
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    network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless . Connecting to a wired network Your computer supports a local area network (LAN) wired connection
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. To
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    TV, or speakers and headphones. Here are some of the entertainment features on your computer. Component (1) (2) (3) (4) (5) Internal microphones (2) HP TrueVision HD Webcam Webcam light Speakers (2) USB 2.0 port Description Record sound. Records video, captures still photographs, and allows you
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    Component (6) (7) (8) (9) (10) (11) (12) (13) (14) Optical drive b key Integrated subwoofer fn key Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to an optical disc. Enables or disables Beats
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    Help and Support. On the Start screen, type h, and then select Help and Support. Using audio On your HP computer, your computer, follow the device manufacturer's instructions. To connect high-definition speakers to Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To
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    the list of applications. 2. Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites computer, using the correct cable. Check the device manufacturer's instructions. Using video 23
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    the monitor or projector to the VGA port on the computer as shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ● Extend
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    connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to computer screen image between 4 display states: ● PC screen only: View the screen image on the is the only video interface that supports high-definition video and audio. After
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    -ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi. NOTE: Before using the wireless display
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    of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on how to perform common TouchPad light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate
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    the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all programs. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    Tapping To make an on-screen selection use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on the TouchPad to open a help screen that provides
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    Pinching/Zooming Pinching and zooming allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating
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    Flicking Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding
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    Top-edge swipe The top-edge swipe allows you to access All Apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your
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    and System Diagnostics on page 64 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Keys Shortcut Key key + c Description Returns you to the Start screen from an open app or the
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    Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Display system information. fn+esc Control the bass settings. fn+b
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    it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 37.
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    Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep.
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    click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption
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    about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Conserving battery power Tips for conserving battery power and
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    or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work disposal. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select
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    HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions changes appearance. Troubleshooting power problems Test the AC
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    power lights remain off, the AC adapter is not functioning and should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan
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    NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button. 1. Save your work and close all open programs. 2. From the Start screen, point to the upper-right or lower-right corner of the
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    on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect numerous kinds of external
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    in the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media, displays. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device
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    card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is
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    then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. On the Desktop, open File Explorer. 2. Click Local Disk (C:) on the Libraries window. 3. Click the Share
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    To share drives on the same network: 1. On the Desktop, right-click the Wireless icon in the notification area. 2. Select Open Network and Sharing Center. 3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy,
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing regular
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    computer. For more information, see Replacing a user-replaceable battery on page 41. Remove the hard drive: 1. Slide the battery release latch (1) until the service door is released, slide the door out of the slot (2), and then lift up and remove the door (3). 2. Using the cable tab (1), carefully
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    the hard drive (2). 5. Disconnect the hard drive cable adapter (3) from the hard drive. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop
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    more than an hour to complete. HP recommends defragmenting your hard drive at least schedule, but you can defragment your computer manually at any time. To run Disk Follow the on-screen instructions. Adding or replacing memory bottom of the computer under the service door. The memory capacity of the
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    a flat surface. 5. Remove the battery from the computer. For more information, see Replacing a user-replaceable battery on page 41. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    be getting the most out of your equipment. Go to the HP website to download the latest versions of HP programs and drivers. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/ us/en/wwcontact_us.html. In addition, register to receive
  • HP ENVY dv4-5200 | User Guide - Windows 8 - Page 68
    Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone
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    ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and
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    versions, go to the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update
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    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 66 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    NOTE: This guide describes an Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP You can also manually create a system
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    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions if you did not manually create a restore point,
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    . See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
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    working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and
  • HP ENVY dv4-5200 | User Guide - Windows 8 - Page 82
    , change the computer boot order. See Changing the computer boot order on page 72. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 75
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    action keys decrease screen brightness 33 functions 33 Help and Support 33 identifying 11 increase screen brightness 33 next track or downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right
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    Support how HP 3D DriveGuard 53 HP and third-party software updates, installing 63 HP Recovery Manager 71 correcting boot problems 72 starting 71 HP Recovery media creating 68 recovery 72 HP 11 Windows logo 11 L labels regulatory 14 service 14 wireless certification 14 WLAN 14 LAN connecting
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    HP Recovery Manager 71 media 72 starting 71 supported discs 68 system 71 USB flash drive 72 using HP Recovery media 68 recovery media creating 68 creating using HP 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup
  • HP ENVY dv4-5200 | User Guide - Windows 8 - Page 89
    Windows logo key, identifying 11 Windows passwords 61 Windows updates, installing 62 Wireless Assistant software 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless light 9, 15 wireless module compartment,
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