HP EliteBook 700 Maintenance and Service Guide - Page 14

Category

Description

Operating system

(continued)

Preinstalled:

●

Windows 10 Home 64-bit High-End (only available on computer models equipped with an FHD or higher

resolution display assembly and 8-GB or more system memory)

●

Windows 10 Home 64-bit High-End Single Language (only available on computer models equipped with

an FHD or higher resolution display assembly and 8-GB or more system memory)

●

Windows 10 Home 64-bit Single Language (not available on computer models equipped with an FHD or

higher resolution display assembly and 8-GB or more system memory)

●

Windows 10 Professional 64-bit

●

Windows 10 Professional 64-bit – StF MSNA – High-End (only available on computer models equipped

with an FHD or higher resolution display assembly and 8-GB or more system memory)

●

Windows 10 Professional 64-bit – StF MSNA – Standard (not available on computer models equipped

with an FHD or higher resolution display assembly and 8-GB or more system memory)

●

Windows 10 Professional 64-bit Downgrade Windows 7 64-bit

●

Windows 10 Professional 64-bit Downgrade Windows 7 64-bit – StF MSNA – High-End (only available on

computer models equipped with an FHD or higher resolution display assembly and 8-GB or more

system memory)

●

Windows 10 Professional 64-bit Downgrade Windows 7 64-bit – StF MSNA – Standard (not available on

computer models equipped with an FHD or higher resolution display assembly and 8-GB or more

system memory)

●

Windows 10 Professional 64-bit Downgrade Windows 7 64-bit - Volume License

●

Windows 7 Home Basic 64-bit - CPPP (only available on computer models with country loc =”PRC”)

●

Windows 7 Professional 64-bit (not available on computer models equipped with a TouchScreen display

assembly)

●

FreeDOS 2.0

Restore Media:

DRDVD:

Windows 10 DRDVD (available with any Windows 10 operating system; required with any Windows

10 downgrade operating system) and Windows 7 DRDVD (available with any Windows 10 Professional

downgrade)

DRUSB:

Windows 10 DRUSB (for service only)

OSDVD:

●

Windows 10 Home 64-bit OSDVD (for service only)

●

Windows 10 Professional 64-bit OSDVD (required with any Windows 10 operating system)

●

Windows 7 Professional 64-bit OSDVD (available with any Windows 10 Professional downgrade LOC

except Asian countries and regions and the People’s Republic of China)

OSUSB:

Windows 10 Professional 64-bit OSUSB (for service only)

Certiﬁed:

Microsoft

®

WHQL

Tested and documented:

Windows 7 Enterprise 64-bit and Windows 7 Professional 64-bit

Web-only support:

●

Windows 10 Enterprise

●

Windows 10 Enterprise 64-bit LTSB

●

Windows 7 Enterprise 64-bit

4

Chapter 1

Product description

Section	Page
Product description	11
External component identification	16
Right	16
Left	18
Display	19
Top	20
TouchPad	20
Lights	21
Button, speakers, and fingerprint reader	22
Keys	23
Bottom	24
Front	25
Illustrated parts catalog	26
Service label	26
Computer major components	27
Display assembly subcomponents	32
Plastics Kit	33
Cable Kit	34
Mass storage devices	35
Miscellaneous parts	36
Removal and replacement procedures preliminary requirements	38
Tools required	38
Service considerations	38
Plastic parts	38
Cables and connectors	39
Drive handling	39
Grounding guidelines	40
Electrostatic discharge damage	40
Packaging and transporting guidelines	41
Workstation guidelines	41
Equipment guidelines	42
Removal and replacement procedures for Customer Self-Repair parts	43
Component replacement procedures	43
Bottom cover	43
Battery	46
Hard drive	47
Solid-state drive	48
Memory modules	50
WLAN module	52
WWAN module	54
Keyboard	56
Removal and replacement procedures for Authorized Service Provider parts	59
Component replacement procedures	59
System board	59
RTC battery	62
Heat sink/fan assembly	63
Fingerprint reader assembly	65
TouchPad button board	66
NFC module	67
Smart card reader board	68
Speaker assembly	69
Display assembly	69
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10	76
Using Computer Setup	76
Starting Computer Setup	76
Navigating and selecting in Computer Setup	76
Restoring factory settings in Computer Setup	77
Updating the BIOS	78
Determining the BIOS version	78
Downloading a BIOS update	78
Changing the boot order using the f9 prompt	79
TPM BIOS settings (select products only)	79
Using HP Sure Start (select products only)	80
HP PC Hardware Diagnostics (UEFI)	81
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	81
Backing up and recovering Windows 10	83
Creating recovery media and backups	83
Creating HP Recovery media (select products only)	83
Using Windows tools	84
Restore and recovery	85
Recovering using HP Recovery Manager	85
What you need to know before you get started	85
Using the HP Recovery partition (select products only)	86
Using HP Recovery media to recover	86
Changing the computer boot order	87
Removing the HP Recovery partition (select products only)	88
Specifications	89
Input power	89
Operating environment	89
Power cord set requirements	90
Requirements for all countries	90
Requirements for specific countries and regions	90
Statement of memory volatility	92
Nonvolatile memory usage	94
Questions and answers	96
Using HP Sure Start (select models only)	97
Recycling	98

HP EliteBook 700 Maintenance and Service Guide - Page 14

Category, Description, Operating system, Preinstalled, Restore Media, DRDVD, DRUSB, OSDVD, OSUSB

Page 14 highlights