5
Removal and replacement procedures for Customer Self-Repair parts
.............................................................
33
Component replacement procedures
..................................................................................................................
33
Bottom cover
.....................................................................................................................................
33
Battery
...............................................................................................................................................
36
Hard drive
..........................................................................................................................................
37
Solid-state drive
................................................................................................................................
38
Memory modules
...............................................................................................................................
40
WLAN module
....................................................................................................................................
42
WWAN module
...................................................................................................................................
44
Keyboard
...........................................................................................................................................
46
6
Removal and replacement procedures for Authorized Service Provider parts
...................................................
49
Component replacement procedures
..................................................................................................................
49
System board
....................................................................................................................................
49
RTC battery
........................................................................................................................................
52
Heat sink/fan assembly
....................................................................................................................
53
Fingerprint reader assembly
.............................................................................................................
55
TouchPad button board
.....................................................................................................................
56
NFC module
.......................................................................................................................................
57
Smart card reader board
...................................................................................................................
58
Speaker assembly
.............................................................................................................................
59
Display assembly
...............................................................................................................................
59
7
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
........................................................................
66
Using Computer Setup
.........................................................................................................................................
66
Starting Computer Setup
..................................................................................................................
66
Navigating and selecting in Computer Setup
...................................................................................
66
Restoring factory settings in Computer Setup
.................................................................................
67
Updating the BIOS
.............................................................................................................................
68
Determining the BIOS version
.........................................................................................
68
Downloading a BIOS update
...........................................................................................
68
Changing the boot order using the f9 prompt
..................................................................................
69
TPM BIOS settings (select products only)
...........................................................................................................
69
Using HP Sure Start (select products only)
.........................................................................................................
70
8
HP PC Hardware Diagnostics (UEFI)
...............................................................................................................
71
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
....................................................................
71
9
Backing up and recovering Windows 10
.........................................................................................................
73
Creating recovery media and backups
................................................................................................................
73
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