HP HDX18-1020US HP HDX 18 Entertainment PC - Maintenance and Service Guide - Page 39

Component replacement procedures, Service tag

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Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Component 1 Product name 2 Serial number (s/n) 3 Part number/Product number (p/n) 4 Model description 5 Warranty period Description This is the product name affixed to the front of your computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the number you use to locate documents, drivers, and support for your computer. This number describes the duration (in years) of the warranty period for this computer. Removal and replacement procedures 4-6

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Removal and replacement procedures
4–6
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
Item
Component
Description
1
Product name
This is the product name affixed to the front of your computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the number you use to locate documents, drivers, and
support for your computer.
5
Warranty period
This number describes the duration (in years) of the warranty
period for this computer.