HP N9120 HP Scanjet N9120 User Guide - Page 4

Scanner initialization or hardware problems 30 Check that the scanner has power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image is fuzzy ...33 Scanned pages are out of order at the scan destination 33 Scanned pages are missing at the scan destination 34 Optimizing scanning and task speeds 34 The image is completely black or completely white 34 Scanned images are not straight 35 Scanned images contain streaks or scratches 35 Vertical white stripes appear on the printed page 35 Scan files are too large ...35 The imprinter is not printing or the print quality is poor 36 Scanner buttons are not working correctly 36 Buttons do not work ...37 An unexpected program opens when a button is pressed 37 Wrong profile is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2