HP Nc6220 HP Compaq nc6220 and nc6230 Notebook PC - Maintenance and Service Gu - Page 45

Flowchart 2.11-No OS Loading, Hard Drive, Part 2 - replacment hard drive

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Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Reseat hard drive. N Disc or diskette in 1. Replace hard drive. 2. Replace system Y drive? Y board. Hard drive accessible? Done Remove disc or diskette and reboot. N Run FDISK. Y Boot from Done hard drive? N N Boot from diskette drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." N Hard drive accessible? Y Done Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." N Hard drive partitioned? Y N Hard drive formatted? Y Create partition, and then format hard drive to bootable C:\ prompt. Format hard drive and bring to a bootable C:\ prompt. Y Computer booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-17

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Troubleshooting
Maintenance and Service Guide
2–17
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Load OS using
Operating System
disc
(if applicable).
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
Reseat
hard drive.
Done
Disc or
diskette in
drive?
1. Replace
hard drive.
2. Replace system
board.
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Format hard drive
and bring to
a bootable
C:\ prompt.
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Boot
from diskette
drive?
Remove disc or
diskette and
reboot.
Y
N
Boot
from
hard drive?
Y
N
Y
N
Hard drive
accessible?
Y
N
Hard drive
accessible?
Done
Run FDISK.
Y
N
Hard drive
partitioned?
Hard drive
formatted?
Y
N
Y
N
Computer
booted?
Done
Y
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”